Sales Enablement · head to head
Qwilr vs SmartKarrot

SmartKarrot
Customer Success
Intelligent Customer Success Platform
- From
- $15000/year
- Rated
- -
The short version
- Each has a real cost: Qwilr growth plan requires a minimum of 5 users at $55/user/month and Scale requires a minimum of 10 users at $75/user/month, both billed annually only; SmartKarrot the entry Basic plan starts at $15,000 per year and includes only 5 users
- They diverge on capability: Qwilr covers Web-based proposals, SmartKarrot covers Customer 360.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Qwilr and SmartKarrot actually diverge.
| Attribute | Qwilr | SmartKarrot |
|---|---|---|
| Starting price | $35/month | $15000/year |
| Category | Sales Enablement | Customer Success |
| Founded | 2014 | 2018 |
Identical on both: pricing model (subscription), free tier (No), platforms (Web), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Qwilr
- Web-based proposals
- Interactive quotes
- E-signatures
- Analytics
- Video embedding
- Stripe
Only in SmartKarrot
- Customer 360
- Health monitoring
- Playbook automation
- Success planning
- Touchpoints tracking
- Intercom
Both cover
- Salesforce
- HubSpot
- Slack
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Qwilr
- Sales teams sending interactive proposals with embedded payment collection who can commit to annual billingnot SmartKarrot
SmartKarrot
- Tracking customer onboarding phases and account health for a SaaS businessnot Qwilr
- Segmenting accounts and users to target customer success playsnot Qwilr
- Reporting on customer success outcomes with embedded BI dashboardsnot Qwilr
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Qwilr
- Growth plan requires a minimum of 5 users at $55/user/month and Scale requires a minimum of 10 users at $75/user/month, both billed annually only
- Document automation beyond the free monthly allotment (10, 150 or 600 documents by tier) costs $5, $2.50 or $2.50 per additional document
- QwilrPay charges a payment processing fee on top of the subscription, ranging from 0.25% on Starter down to 0.05% on Scale
SmartKarrot
- The entry Basic plan starts at $15,000 per year and includes only 5 users
- All plans are billed annually with no monthly option
- Basic includes only 2 third party integrations, Growth 3 and Pro 4
- Usage tracking is limited to 1 SaaS product on Growth and 3 on Pro
- Growth, Pro and Enterprise plans are all Contact Sales with no published price
- Basic support is email-based only, with a dedicated CSM starting at Growth
- SmartKonversation call intelligence is a paid add-on rather than an included feature on Basic, Growth or Pro
- SmartOps advanced AI trends is an add-on available only on the Enterprise plan
- Additional Lite users are billed at $10 per user per month on top of the plan fee
Pricing, plan by plan
Qwilr
$35/month- Starter$35/month
- 1 user included
- $49/month with monthly billing
- $35/month with annual billing
- Growth$55/month
- Minimum 5 users required
- $55/user/month (annual billing only)
- 150 free documents included
- Scale$75/month
- Minimum 10 users required
- $75/user/month (annual billing only)
- 600 free documents included
SmartKarrot
$15000/year- Basic$15000/year
- 5 included users
- CRM functionality
- Email and calendar integration
- Growth$null/year
- 10 included users
- All Basic features
- 1 SaaS product tracking
- Pro$null/year
- 25 included users
- All Growth features
- 3 SaaS products
- Enterprise$null/year
- Custom user count
- Unlimited customization
- 3+ SaaS products
Which should you pick?
Questions people ask
- Is Qwilr or SmartKarrot better?
- Neither clearly leads. Qwilr starts at $35/month and SmartKarrot at $15000/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Qwilr or SmartKarrot?
- Qwilr starts at $35/month and SmartKarrot at $15000/year.
- Does Qwilr or SmartKarrot run on more platforms?
- Both run on Web, so platform support will not decide this one for you.
- What is Qwilr best used for?
- Qwilr is most often used for sales teams sending interactive proposals with embedded payment collection who can commit to annual billing. Of those, sales teams sending interactive proposals with embedded payment collection who can commit to annual billing is not what SmartKarrot is typically brought in for.
- What can Qwilr do that SmartKarrot cannot?
- Qwilr covers Web-based proposals, Interactive quotes, E-signatures, Analytics. SmartKarrot covers Customer 360, Health monitoring, Playbook automation, Success planning. Both handle Salesforce, HubSpot, Slack, Web support.
Answered from the vendors’ own pages
Qwilr: How much does Qwilr cost?
Qwilr Starter costs $35/user/month (annual) or $49/user/month (monthly). Growth plan is $55/user/month (annual only, 5-user minimum). Scale plan is $75/user/month (annual only, 10-user minimum). All prices in USD; AUD pricing available for Australia/New Zealand.
SourceSmartKarrot: How much does SmartKarrot cost?
SmartKarrot's Basic plan costs $15,000 per year for 5 included users with CRM, email and calendar integration, and 2 third-party integrations. Growth and Pro plans require contacting sales for pricing. Enterprise plans are customized based on organizational requirements.
SourceQwilr: Does Qwilr offer a free trial?
Yes, Qwilr offers a 14-day free trial on the Starter plan. No credit card is required.
SourceSmartKarrot: What support is included in SmartKarrot plans?
The Basic plan includes email-based support only. Growth and Pro plans include a dedicated customer success manager. Enterprise plans offer premium support tier with customized support levels.
SourceQwilr: What are Qwilr document costs?
Starter plan includes 10 free documents monthly, then $5 per additional document. Growth plan includes 150 free documents and $2.50 per additional. Scale plan includes 600 free documents and $2.50 per additional. Volume discounts available from $1.50-$4 per document.
SourceSmartKarrot: What are SmartKarrot's add-on services?
SmartKarrot offers optional enhancements including SmartKonversation (call intelligence), SmartOps (AI-powered trend analysis), and embedded business intelligence for reporting. These add-ons are available across plan tiers.
SourceRelated pages
More on SmartKarrot
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