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Customer Success · head to head

Akita vs Showpad

Akita logo

Akita

Customer Success

Customer Success Without the Complexity

From
$49/month
Rated
-
Full reviewWebsite
Showpad logo

Showpad

Sales Enablement

Revenue Enablement Platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Akita no free tier; minimum $49/month for entry; Showpad the pricing page names three tiers, Professional, Advanced and Expert, licensed per user, and publishes no figure for any of them, requiring a quote for each
  • They diverge on capability: Akita covers Health scores, Showpad covers Content hub.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Akita and Showpad actually diverge.

Attributes where Akita and Showpad differ
AttributeAkitaShowpad
Starting price$49/monthOn request
Pricing modelsubscriptionUnknown
PlatformsWebWeb, Mobile, Offline
CategoryCustomer SuccessSales Enablement
Founded20182011

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Akita

  • Health scores
  • Customer segments
  • Lifecycle stages
  • Alerts
  • Custom metrics
  • Intercom
  • Stripe

Only in Showpad

  • Content hub
  • Training
  • Coaching
  • Buyer engagement
  • Analytics
  • Microsoft Dynamics
  • Slack
  • Ios support

Both cover

  • Salesforce
  • HubSpot
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Akita

  • Centralising customer data and product activity for a customer success teamnot Showpad
  • Building health scores to flag at-risk accountsnot Showpad
  • Segmenting customers and triggering automated playbooksnot Showpad
  • Identifying expansion revenue opportunitiesnot Showpad
  • Task and workflow management for CSMsnot Showpad

Showpad

  • Centralizing sales content and coaching materials for revenue teamsnot Akita
  • Running AI assisted roleplay and certification for sales trainingnot Akita

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Akita

  • No free tier; minimum $49/month for entry
  • Tracking events limited to 1M/month on paid plans (unlimited on Enterprise only)
  • Additional integrations require $29/month add-on cost

Showpad

  • The pricing page names three tiers, Professional, Advanced and Expert, licensed per user, and publishes no figure for any of them, requiring a quote for each

Pricing, plan by plan

Akita

$49/month
  • Small Teams$49/month
    • 2 integrations included
    • 2 full access users
    • 4 read-only users
  • Growing Teams$99/month
    • 4 integrations included
    • 4 full access users
    • 8 read-only users
  • Enterprise Teams$499/month
    • Unlimited integrations
    • Unlimited full access users
    • Unlimited accounts/contacts

Showpad

On request

No published plan breakdown. See the Showpad review.

Which should you pick?

Choose Akita if

  • You need health scores.
  • You also want customer segments.
Akita review

Choose Showpad if

  • You need content hub.
  • You work on Web, Mobile, Offline.
  • You also want training.
Showpad review

Questions people ask

Is Akita or Showpad better?
Neither clearly leads. Akita starts at $49/month and Showpad at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Akita or Showpad?
Akita starts at $49/month and Showpad at On request.
Does Akita or Showpad run on more platforms?
Akita runs on Web. Showpad runs on Web, Mobile, Offline.
What is Akita best used for?
Akita is most often used for centralising customer data and product activity for a customer success team, building health scores to flag at-risk accounts, segmenting customers and triggering automated playbooks, identifying expansion revenue opportunities. Of those, centralising customer data and product activity for a customer success team and building health scores to flag at-risk accounts are not what Showpad is typically brought in for.
What can Akita do that Showpad cannot?
Akita covers Health scores, Customer segments, Lifecycle stages, Alerts. Showpad covers Content hub, Training, Coaching, Buyer engagement. Both handle Salesforce, HubSpot, Web support.

Answered from the vendors’ own pages

Akita: How much does Akita cost?

Akita offers three subscription tiers: Small Teams at $49/month with up to 2 integrations and 6 total users, Growing Teams at $99/month with up to 4 integrations and 12 total users, and Enterprise Teams at $499/month with unlimited integrations and users. Additional integrations cost $29 each and additional users cost $29 each per month.

Source
Showpad: How does Showpad license its software, and what does per-user pricing mean?

Showpad licenses on a per-user basis. This means costs scale with the number of users on your account, though specific per-user rates are not published.

Source
Akita: What is the difference between Akita's Small Teams and Growing Teams plans?

The Growing Teams plan ($99/month) doubles the included integrations from 2 to 4 and users from 6 to 12, increases account/contact capacity from 10,000 to 100,000, and enables 1M monthly tracking events. It also includes full API access which is not mentioned for Small Teams. Small Teams costs $49/month.

Source
Showpad: What are the three main Showpad pricing plans and how do they differ?

Professional tier includes Genie Assistant and standard integrations. Advanced adds Voice Chat, Deep Research, and Roleplay AI. Expert tier includes custom Genie Agent Studio and Field Seller Agent. All plans include mobile, offline, and browser access plus GDPR and SOC2 compliance.

Source
Akita: Does Akita offer a free trial or discount?

Akita provides a 14-day free trial with no setup or cancellation fees. The platform also offers a 20% discount for annual prepayment compared to month-to-month pricing.

Source
Showpad: Does Showpad publish pricing amounts on its website, or do I need to request a quote?

Specific dollar amounts are not publicly displayed. Customers must request a quote through the sales team. No trial period or pricing examples are mentioned.

Source
Akita: What tracking event limits apply on Akita plans?

Small Teams and Growing Teams plans each include 1 million tracking events per month. The Enterprise plan includes unlimited tracking events. Additional event capacity beyond plan limits is not separately purchasable.

Source
Showpad: How does support differ between Showpad's plan tiers?

Professional tier includes standard support. Advanced tier adds Sales Engagement Integrations and Developer Bundle. Expert tier provides priority support and advanced AI features.

Source
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