Softwr

Customer Success · head to head

Akita vs Aviso

Akita logo

Akita

Customer Success

Customer Success Without the Complexity

From
$49/month
Rated
-
Full reviewWebsite
Aviso logo

Aviso

Customer Success

AI Revenue Intelligence

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Akita no free tier; minimum $49/month for entry; Aviso no published pricing; custom quote-only model requires contact with sales
  • They diverge on capability: Akita covers Health scores, Aviso covers AI forecasting.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Akita and Aviso actually diverge.

Attributes where Akita and Aviso differ
AttributeAkitaAviso
Starting price$49/monthOn request
Pricing modelsubscriptionquote
PlatformsWebWeb, Ios, Android
Founded20182014

Identical on both: free tier (No), user rating (Not yet rated), category (Customer Success).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Akita

  • Health scores
  • Customer segments
  • Lifecycle stages
  • Alerts
  • Custom metrics
  • Intercom
  • Stripe

Only in Aviso

  • AI forecasting
  • Deal risk analysis
  • Pipeline intelligence
  • Activity capture
  • Coaching insights
  • Microsoft Dynamics
  • Gong
  • Ios support

Both cover

  • Salesforce
  • HubSpot
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Akita

  • Centralising customer data and product activity for a customer success teamnot Aviso
  • Building health scores to flag at-risk accountsnot Aviso
  • Segmenting customers and triggering automated playbooksnot Aviso
  • Identifying expansion revenue opportunitiesnot Aviso
  • Task and workflow management for CSMsnot Aviso

Aviso

  • Sales intelligence and revenue forecastingnot Akita
  • Pipeline management and opportunity analysisnot Akita
  • Team collaboration and deal trackingnot Akita

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Akita

  • No free tier; minimum $49/month for entry
  • Tracking events limited to 1M/month on paid plans (unlimited on Enterprise only)
  • Additional integrations require $29/month add-on cost

Aviso

  • No published pricing; custom quote-only model requires contact with sales
  • Pricing varies based on organization size and feature selection

Pricing, plan by plan

Akita

$49/month
  • Small Teams$49/month
    • 2 integrations included
    • 2 full access users
    • 4 read-only users
  • Growing Teams$99/month
    • 4 integrations included
    • 4 full access users
    • 8 read-only users
  • Enterprise Teams$499/month
    • Unlimited integrations
    • Unlimited full access users
    • Unlimited accounts/contacts

Aviso

On request

No published plan breakdown. See the Aviso review.

Which should you pick?

Choose Akita if

  • You need health scores.
  • You also want customer segments.
Akita review

Choose Aviso if

  • You need ai forecasting.
  • You work on Web, Ios, Android.
  • You also want deal risk analysis.
Aviso review

Questions people ask

Is Akita or Aviso better?
Neither clearly leads. Akita starts at $49/month and Aviso at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Akita or Aviso?
Akita starts at $49/month and Aviso at On request.
Does Akita or Aviso run on more platforms?
Akita runs on Web. Aviso runs on Web, Ios, Android.
What is Akita best used for?
Akita is most often used for centralising customer data and product activity for a customer success team, building health scores to flag at-risk accounts, segmenting customers and triggering automated playbooks, identifying expansion revenue opportunities. Of those, centralising customer data and product activity for a customer success team and building health scores to flag at-risk accounts are not what Aviso is typically brought in for.
What can Akita do that Aviso cannot?
Akita covers Health scores, Customer segments, Lifecycle stages, Alerts. Aviso covers AI forecasting, Deal risk analysis, Pipeline intelligence, Activity capture. Both handle Salesforce, HubSpot, Web support.

Answered from the vendors’ own pages

Akita: How much does Akita cost?

Akita offers three subscription tiers: Small Teams at $49/month with up to 2 integrations and 6 total users, Growing Teams at $99/month with up to 4 integrations and 12 total users, and Enterprise Teams at $499/month with unlimited integrations and users. Additional integrations cost $29 each and additional users cost $29 each per month.

Source
Aviso: How much does Aviso cost?

Aviso uses a custom pricing model based on your organization's use case and requirements. The platform operates on a per-user basis with pricing varying by organization size and feature selection. Prospects must complete a form to receive a tailored proposal.

Source
Akita: What is the difference between Akita's Small Teams and Growing Teams plans?

The Growing Teams plan ($99/month) doubles the included integrations from 2 to 4 and users from 6 to 12, increases account/contact capacity from 10,000 to 100,000, and enables 1M monthly tracking events. It also includes full API access which is not mentioned for Small Teams. Small Teams costs $49/month.

Source
Aviso: What is included in Aviso pricing?

Aviso includes white-glove onboarding and implementation as part of pricing, plus free migration from legacy systems. Vendor contract buyout options are available as part of custom proposals.

Source
Akita: Does Akita offer a free trial or discount?

Akita provides a 14-day free trial with no setup or cancellation fees. The platform also offers a 20% discount for annual prepayment compared to month-to-month pricing.

Source
Akita: What tracking event limits apply on Akita plans?

Small Teams and Growing Teams plans each include 1 million tracking events per month. The Enterprise plan includes unlimited tracking events. Additional event capacity beyond plan limits is not separately purchasable.

Source
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