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Software · head to head

Akita vs DocuSign CLM

Akita logo

Akita

Software

Customer Success Without the Complexity

From
$160/month
Rated
-
Full reviewWebsite
D

DocuSign CLM

Software

Manage your contracts with a trusted industry leader

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Akita starts at $49 a month with no free tier, only a 14 day trial; DocuSign CLM cLM pricing is not listed on the product page; the Plans and Pricing link only shows eSignature plans, and CLM buyers must call sales or use the contact form for a quote, per docusign.com, August 2026

Where they differ

Only the attributes on which Akita and DocuSign CLM actually diverge.

Attributes where Akita and DocuSign CLM differ
AttributeAkitaDocuSign CLM
Starting price$160/monthOn request
Pricing modelsubscriptionquote
Founded2018Unknown

Identical on both: free tier (No), platforms (Web), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Akita

  • Health scores
  • Customer segments
  • Lifecycle stages
  • Alerts
  • Custom metrics
  • Salesforce
  • HubSpot
  • Intercom

Only in DocuSign CLM

Nothing recorded that Akita does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Akita

  • Centralising customer data and product activity for a customer success teamnot DocuSign CLM
  • Building health scores to flag at-risk accountsnot DocuSign CLM
  • Segmenting customers and triggering automated playbooksnot DocuSign CLM
  • Identifying expansion revenue opportunitiesnot DocuSign CLM
  • Task and workflow management for CSMsnot DocuSign CLM

DocuSign CLM

No use cases recorded yet. See the DocuSign CLM review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Akita

  • Starts at $49 a month with no free tier, only a 14 day trial
  • Tier breakdown above the entry price is not published

DocuSign CLM

  • CLM pricing is not listed on the product page; the Plans and Pricing link only shows eSignature plans, and CLM buyers must call sales or use the contact form for a quote, per docusign.com, August 2026

Pricing, plan by plan

Akita

$160/month
  • Starter$160/month
    • Health scores
    • Basic integrations
    • Alerts
  • Professional$400/month
    • Unlimited integrations
    • Custom metrics
    • API

DocuSign CLM

On request

No published plan breakdown. See the DocuSign CLM review.

Which should you pick?

Choose Akita if

  • You need health scores.
  • You also want customer segments.
Akita review

Choose DocuSign CLM if

Nothing in the data separates DocuSign CLM from Akita on the points above - pick on price and on how each one feels to use.

DocuSign CLM review

Questions people ask

Is Akita or DocuSign CLM better?
Neither clearly leads. Akita starts at $160/month and DocuSign CLM at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Akita or DocuSign CLM?
Akita starts at $160/month and DocuSign CLM at On request.
Does Akita or DocuSign CLM run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is Akita best used for?
Akita is most often used for centralising customer data and product activity for a customer success team, building health scores to flag at-risk accounts, segmenting customers and triggering automated playbooks, identifying expansion revenue opportunities. Of those, centralising customer data and product activity for a customer success team and building health scores to flag at-risk accounts are not what DocuSign CLM is typically brought in for.
What can Akita do that DocuSign CLM cannot?
Akita covers Health scores, Customer segments, Lifecycle stages, Alerts.
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