Softwr

Customer Success · head to head

Custify vs Qwilr

Custify logo

Custify

Customer Success

Customer Success Software for SaaS

From
$399/month
Rated
-
Full reviewWebsite
Qwilr logo

Qwilr

Sales Enablement

Beautiful Proposals and Quotes

From
$35/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Custify no mobile app for on-the-go customer success management; Qwilr growth plan requires a minimum of 5 users at $55/user/month and Scale requires a minimum of 10 users at $75/user/month, both billed annually only
  • They diverge on capability: Custify covers Health scores, Qwilr covers Web-based proposals.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Custify and Qwilr actually diverge.

Attributes where Custify and Qwilr differ
AttributeCustifyQwilr
Starting price$399/month$35/month
Pricing modelUnknownsubscription
CategoryCustomer SuccessSales Enablement
Founded20172014

Identical on both: free tier (No), platforms (Web), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Custify

  • Health scores
  • Playbooks
  • Task automation
  • Customer 360
  • Churn alerts
  • Intercom

Only in Qwilr

  • Web-based proposals
  • Interactive quotes
  • E-signatures
  • Analytics
  • Video embedding
  • Slack

Both cover

  • Salesforce
  • HubSpot
  • Stripe
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Custify

  • Customer Successnot Qwilr
  • Saasnot Qwilr
  • Automationnot Qwilr

Qwilr

  • Sales teams sending interactive proposals with embedded payment collection who can commit to annual billingnot Custify

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Custify

  • No mobile app for on-the-go customer success management
  • Limited reporting customization options

Qwilr

  • Growth plan requires a minimum of 5 users at $55/user/month and Scale requires a minimum of 10 users at $75/user/month, both billed annually only
  • Document automation beyond the free monthly allotment (10, 150 or 600 documents by tier) costs $5, $2.50 or $2.50 per additional document
  • QwilrPay charges a payment processing fee on top of the subscription, ranging from 0.25% on Starter down to 0.05% on Scale

Pricing, plan by plan

Custify

$399/month
  • Starter$399/month
    • Customer 360 view
    • Basic health scoring
    • Task management
  • Growth$undefined/mo
    • Expansion opportunity identification
    • Advanced automation
    • Custom dashboards

Qwilr

$35/month
  • Starter$35/month
    • 1 user included
    • $49/month with monthly billing
    • $35/month with annual billing
  • Growth$55/month
    • Minimum 5 users required
    • $55/user/month (annual billing only)
    • 150 free documents included
  • Scale$75/month
    • Minimum 10 users required
    • $75/user/month (annual billing only)
    • 600 free documents included

Which should you pick?

Choose Custify if

  • You need health scores.
  • You also want playbooks.
Custify review

Choose Qwilr if

  • You need web-based proposals.
  • You also want interactive quotes.
Qwilr review

Questions people ask

Is Custify or Qwilr better?
Neither clearly leads. Custify starts at $399/month and Qwilr at $35/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Custify or Qwilr?
Custify starts at $399/month and Qwilr at $35/month.
Does Custify or Qwilr run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is Custify best used for?
Custify is most often used for customer success, saas, automation. Of those, customer success and saas are not what Qwilr is typically brought in for.
What can Custify do that Qwilr cannot?
Custify covers Health scores, Playbooks, Task automation, Customer 360. Qwilr covers Web-based proposals, Interactive quotes, E-signatures, Analytics. Both handle Salesforce, HubSpot, Stripe, Web support.

Answered from the vendors’ own pages

Custify: How much does Custify cost?

Custify pricing starts at $399-$899 per month depending on team size and seats. Pricing is quote-based for larger teams, with no per-seat fees on higher tiers.

Source
Qwilr: How much does Qwilr cost?

Qwilr Starter costs $35/user/month (annual) or $49/user/month (monthly). Growth plan is $55/user/month (annual only, 5-user minimum). Scale plan is $75/user/month (annual only, 10-user minimum). All prices in USD; AUD pricing available for Australia/New Zealand.

Source
Custify: What CRM systems does Custify integrate with?

Custify integrates with HubSpot, Salesforce, Zoho CRM, Zendesk Sell, Intercom, Pipedrive, Close CRM, Freshworks CRM, and 200+ other applications through Zapier.

Source
Qwilr: Does Qwilr offer a free trial?

Yes, Qwilr offers a 14-day free trial on the Starter plan. No credit card is required.

Source
Custify: Does Custify have a mobile app?

No, Custify does not offer a dedicated mobile app. It is a cloud-based web platform accessible via browser on mobile devices.

Source
Qwilr: What are Qwilr document costs?

Starter plan includes 10 free documents monthly, then $5 per additional document. Growth plan includes 150 free documents and $2.50 per additional. Scale plan includes 600 free documents and $2.50 per additional. Volume discounts available from $1.50-$4 per document.

Source
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