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Software · head to head

Akita vs Pipedrive

Akita logo

Akita

Software

Customer Success Without the Complexity

From
$160/month
Rated
-
Pipedrive logo

Pipedrive

Software

The CRM that sales teams love to use

From
On request
Rated
-

The short version

  • Each has a real cost: Akita starts at $49 a month with no free tier, only a 14 day trial; Pipedrive email account connectivity restricted to maximum of five email accounts per user
  • They diverge on capability: Akita covers Health scores, Pipedrive covers Visual pipeline.

Where they differ

Only the attributes on which Akita and Pipedrive actually diverge.

Attributes where Akita and Pipedrive differ
AttributeAkitaPipedrive
Starting price$160/monthOn request
PlatformsWebWeb, iOS, Android
Founded20182010

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Akita

  • Health scores
  • Customer segments
  • Lifecycle stages
  • Alerts
  • Custom metrics
  • Salesforce
  • HubSpot
  • Intercom

Only in Pipedrive

  • Visual pipeline
  • Deal tracking
  • Activity reminders
  • Email integration
  • Mobile apps
  • Reporting
  • Goal tracking
  • Lead management

What people use each for

The jobs each tool is most often brought in to do.

Akita

  • Centralising customer data and product activity for a customer success teamnot Pipedrive
  • Building health scores to flag at-risk accountsnot Pipedrive
  • Segmenting customers and triggering automated playbooksnot Pipedrive
  • Identifying expansion revenue opportunitiesnot Pipedrive
  • Task and workflow management for CSMsnot Pipedrive

Pipedrive

  • Sales pipeline management with kanban-style dashboardsnot Akita
  • Multi-channel communication with email and calendar syncnot Akita
  • Sales automation for small to mid-market teamsnot Akita

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Akita

  • Starts at $49 a month with no free tier, only a 14 day trial
  • Tier breakdown above the entry price is not published

Pipedrive

  • Email account connectivity restricted to maximum of five email accounts per user

Pricing, plan by plan

Akita

$160/month
  • Starter$160/month
    • Health scores
    • Basic integrations
    • Alerts
  • Professional$400/month
    • Unlimited integrations
    • Custom metrics
    • API

Pipedrive

On request

No published plan breakdown. See the Pipedrive review.

Which should you pick?

Choose Akita if

  • You need health scores.
  • You also want customer segments.

Choose Pipedrive if

  • You need visual pipeline.
  • You work on Web, iOS, Android.
  • You also want deal tracking.

Questions people ask

Is Akita or Pipedrive better?
Neither clearly leads. Akita starts at $160/month and Pipedrive at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Akita or Pipedrive?
Akita starts at $160/month and Pipedrive at On request.
Does Akita or Pipedrive run on more platforms?
Akita runs on Web. Pipedrive runs on Web, iOS, Android.
What is Akita best used for?
Akita is most often used for centralising customer data and product activity for a customer success team, building health scores to flag at-risk accounts, segmenting customers and triggering automated playbooks, identifying expansion revenue opportunities. Of those, centralising customer data and product activity for a customer success team and building health scores to flag at-risk accounts are not what Pipedrive is typically brought in for.
What can Akita do that Pipedrive cannot?
Akita covers Health scores, Customer segments, Lifecycle stages, Alerts. Pipedrive covers Visual pipeline, Deal tracking, Activity reminders, Email integration.

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