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Software · head to head

Akita vs Streak

Akita logo

Akita

Software

Customer Success Without the Complexity

From
$160/month
Rated
-
Streak logo

Streak

Software

CRM superpowers for Gmail

From
Free
Rated
-

The short version

  • Only Streak has a free tier, so it costs nothing to try first.
  • Each has a real cost: Akita starts at $49 a month with no free tier, only a 14 day trial; Streak the free tier is email tools only, with pipelines, contact records and automation all requiring the Pro plan
  • They diverge on capability: Akita covers Health scores, Streak covers Pipeline management.

Where they differ

Only the attributes on which Akita and Streak actually diverge.

Attributes where Akita and Streak differ
AttributeAkitaStreak
Starting price$160/monthFree
Free tierNoYes
Founded20182011

Identical on both: pricing model (subscription), platforms (Web), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Akita

  • Health scores
  • Customer segments
  • Lifecycle stages
  • Alerts
  • Custom metrics
  • Salesforce
  • HubSpot
  • Intercom

Only in Streak

  • Pipeline management
  • Email tracking
  • Automation
  • Document tracking
  • Live engagement metrics
  • Gmail
  • Outlook
  • Google Sheets

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Akita

  • Centralising customer data and product activity for a customer success teamnot Streak
  • Building health scores to flag at-risk accountsnot Streak
  • Segmenting customers and triggering automated playbooksnot Streak
  • Identifying expansion revenue opportunitiesnot Streak
  • Task and workflow management for CSMsnot Streak

Streak

  • Managing sales pipelines directly inside Gmailnot Akita
  • Tracking email opens and running mail merges from an inboxnot Akita

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Akita

  • Starts at $49 a month with no free tier, only a 14 day trial
  • Tier breakdown above the entry price is not published

Streak

  • The free tier is email tools only, with pipelines, contact records and automation all requiring the Pro plan
  • Free mail merge is capped at 50 a day
  • The entry paid plan is $49 per user per month, which is high for a CRM that lives inside Gmail
  • Integrations require a paid plan

Pricing, plan by plan

Akita

$160/month
  • Starter$160/month
    • Health scores
    • Basic integrations
    • Alerts
  • Professional$400/month
    • Unlimited integrations
    • Custom metrics
    • API

Streak

Free
  • FreeFree
    • Basic CRM
    • Pipeline management
  • Professional$10/month
    • Everything in Free
    • Email tracking
    • Automation
  • Business$50/month
    • Everything in Professional
    • Advanced features

Which should you pick?

Choose Akita if

  • You need health scores.
  • You also want customer segments.

Choose Streak if

  • You need pipeline management.
  • You want to start without paying.
  • You also want email tracking.

Questions people ask

Is Akita or Streak better?
Neither clearly leads. Akita starts at $160/month and Streak at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Akita or Streak?
Streak has a free tier; the other does not. Paid plans start at $160/month for Akita and Free for Streak.
Does Akita or Streak run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Streak for free?
Yes. Streak has a free tier, so you can try it without paying. Akita starts at $160/month.
What is Akita best used for?
Akita is most often used for centralising customer data and product activity for a customer success team, building health scores to flag at-risk accounts, segmenting customers and triggering automated playbooks, identifying expansion revenue opportunities. Of those, centralising customer data and product activity for a customer success team and building health scores to flag at-risk accounts are not what Streak is typically brought in for.
What can Akita do that Streak cannot?
Akita covers Health scores, Customer segments, Lifecycle stages, Alerts. Streak covers Pipeline management, Email tracking, Automation, Document tracking. Both handle Web support.

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