Softwr

Software · head to head

Akita vs Cloze

Akita logo

Akita

Software

Customer Success Without the Complexity

From
$160/month
Rated
-
Full reviewWebsite
Cloze logo

Cloze

Software

Relationship management for professionals

From
$50/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Akita starts at $49 a month with no free tier, only a 14 day trial; Cloze four paid tiers run from $17 to $42 per user per month, and each withholds a different set of features rather than simply adding capacity
  • They diverge on capability: Akita covers Health scores, Cloze covers Contact management.

Where they differ

Only the attributes on which Akita and Cloze actually diverge.

Attributes where Akita and Cloze differ
AttributeAkitaCloze
Starting price$160/month$50/month
PlatformsWebWeb, Ios, Android
Founded20182012

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Akita

  • Health scores
  • Customer segments
  • Lifecycle stages
  • Alerts
  • Custom metrics
  • Salesforce
  • HubSpot
  • Intercom

Only in Cloze

  • Contact management
  • Communication history
  • Relationship insights
  • Task management
  • Integration aggregation
  • Gmail
  • Outlook
  • LinkedIn

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Akita

  • Centralising customer data and product activity for a customer success teamnot Cloze
  • Building health scores to flag at-risk accountsnot Cloze
  • Segmenting customers and triggering automated playbooksnot Cloze
  • Identifying expansion revenue opportunitiesnot Cloze
  • Task and workflow management for CSMsnot Cloze

Cloze

  • CRM that builds contact records automatically from email and calendarnot Akita
  • Tracking relationships and follow ups without manual data entrynot Akita

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Akita

  • Starts at $49 a month with no free tier, only a 14 day trial
  • Tier breakdown above the entry price is not published

Cloze

  • Four paid tiers run from $17 to $42 per user per month, and each withholds a different set of features rather than simply adding capacity
  • Campaign automation, marketing mail and generative AI require the Business Platinum plan at $42 per user per month
  • Lead routing, sub team hierarchies and enterprise controls are Platinum only
  • Even the Business Gold plan at $29 per user excludes the matching engine and lead capture
  • The concierge service is an add on at $20 per user per month with a $500 monthly minimum
  • Every published rate assumes annual billing

Pricing, plan by plan

Akita

$160/month
  • Starter$160/month
    • Health scores
    • Basic integrations
    • Alerts
  • Professional$400/month
    • Unlimited integrations
    • Custom metrics
    • API

Cloze

$50/month
  • Professional$50/month
    • Contact management
    • Communication history
    • Insights
  • Team$100/month
    • Everything in Professional
    • Team collaboration
    • Advanced analytics

Which should you pick?

Choose Akita if

  • You need health scores.
  • You also want customer segments.
Akita review

Choose Cloze if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want communication history.
Cloze review

Questions people ask

Is Akita or Cloze better?
Neither clearly leads. Akita starts at $160/month and Cloze at $50/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Akita or Cloze?
Akita starts at $160/month and Cloze at $50/month.
Does Akita or Cloze run on more platforms?
Akita runs on Web. Cloze runs on Web, Ios, Android.
What is Akita best used for?
Akita is most often used for centralising customer data and product activity for a customer success team, building health scores to flag at-risk accounts, segmenting customers and triggering automated playbooks, identifying expansion revenue opportunities. Of those, centralising customer data and product activity for a customer success team and building health scores to flag at-risk accounts are not what Cloze is typically brought in for.
What can Akita do that Cloze cannot?
Akita covers Health scores, Customer segments, Lifecycle stages, Alerts. Cloze covers Contact management, Communication history, Relationship insights, Task management. Both handle Web support.
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Akita

More on Cloze

Keep looking

Other head to heads