Is Akita or Conga better?

Neither clearly leads. Akita starts at $49/month and Conga at $50/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Akita or Conga?

Akita starts at $49/month and Conga at $50/month.

Does Akita or Conga run on more platforms?

Both run on Web, so platform support will not decide this one for you.

What is Akita best used for?

Akita is most often used for centralising customer data and product activity for a customer success team, building health scores to flag at-risk accounts, segmenting customers and triggering automated playbooks, identifying expansion revenue opportunities. Of those, centralising customer data and product activity for a customer success team and building health scores to flag at-risk accounts are not what Conga is typically brought in for.

What can Akita do that Conga cannot?

Akita covers Health scores, Customer segments, Lifecycle stages, Alerts. Conga covers CPQ, Contract lifecycle management, Document generation, E-signatures. Both handle Salesforce, Web support.

Customer Success · head to head

Akita vs Conga

Akita

Customer Success

Customer Success Without the Complexity

From: $49/month
Rated: -

Full review Website

Conga

Customer Success

Revenue Lifecycle Management

From: $50/month
Rated: -

Full review Website

The short version

Each has a real cost: Akita no free tier; minimum $49/month for entry; Conga pricing entirely gated behind sales: zero public pricing tiers, plan names, or feature-to-cost mapping available
They diverge on capability: Akita covers Health scores, Conga covers CPQ.
Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Akita and Conga actually diverge.

Attributes where Akita and Conga differ
Attribute	Akita	Conga
Starting price	$49/month	$50/month
Founded	2018	2006

Identical on both: pricing model (subscription), free tier (No), platforms (Web), user rating (Not yet rated), category (Customer Success).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Akita

Health scores
Customer segments
Lifecycle stages
Alerts
Custom metrics
HubSpot
Intercom
Stripe

Only in Conga

CPQ
Contract lifecycle management
Document generation
E-signatures
Workflow automation
Microsoft Dynamics
SAP
Oracle

Both cover

Salesforce
Web support

What people use each for

The jobs each tool is most often brought in to do.

Akita

Centralising customer data and product activity for a customer success teamnot Conga
Building health scores to flag at-risk accountsnot Conga
Segmenting customers and triggering automated playbooksnot Conga
Identifying expansion revenue opportunitiesnot Conga
Task and workflow management for CSMsnot Conga

Conga

Enterprise quote-to-cash automationnot Akita
Contract lifecycle managementnot Akita
Configuration management and document generationnot Akita

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Akita

No free tier; minimum $49/month for entry
Tracking events limited to 1M/month on paid plans (unlimited on Enterprise only)
Additional integrations require $29/month add-on cost

Conga

Pricing entirely gated behind sales: zero public pricing tiers, plan names, or feature-to-cost mapping available
Custom pricing only: described as 'aligned with business needs' but no benchmark pricing for budget estimation
Enterprise positioning unclear: serves T-Mobile, Adobe, Box, LinkedIn, Kraft Heinz but cost structure hidden from prospect research
No trial pricing available: must engage demo/sales process before cost visibility

Pricing, plan by plan

Akita

$49/month

Small Teams$49/month
- 2 integrations included
- 2 full access users
- 4 read-only users
Growing Teams$99/month
- 4 integrations included
- 4 full access users
- 8 read-only users
Enterprise Teams$499/month
- Unlimited integrations
- Unlimited full access users
- Unlimited accounts/contacts

Conga

$50/month

Essentials$50/month
- Document generation
- E-signatures
- Templates
Professional$100/month
- CPQ
- CLM
- Workflow automation

Which should you pick?

Choose Akita if

You need health scores.
You also want customer segments.

Akita review

Choose Conga if

You need cpq.
You also want contract lifecycle management.

Conga review

Questions people ask

Is Akita or Conga better?: Neither clearly leads. Akita starts at $49/month and Conga at $50/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Akita or Conga?: Akita starts at $49/month and Conga at $50/month.
Does Akita or Conga run on more platforms?: Both run on Web, so platform support will not decide this one for you.
What is Akita best used for?: Akita is most often used for centralising customer data and product activity for a customer success team, building health scores to flag at-risk accounts, segmenting customers and triggering automated playbooks, identifying expansion revenue opportunities. Of those, centralising customer data and product activity for a customer success team and building health scores to flag at-risk accounts are not what Conga is typically brought in for.
What can Akita do that Conga cannot?: Akita covers Health scores, Customer segments, Lifecycle stages, Alerts. Conga covers CPQ, Contract lifecycle management, Document generation, E-signatures. Both handle Salesforce, Web support.

Answered from the vendors’ own pages

Akita: How much does Akita cost?

Akita offers three subscription tiers: Small Teams at $49/month with up to 2 integrations and 6 total users, Growing Teams at $99/month with up to 4 integrations and 12 total users, and Enterprise Teams at $499/month with unlimited integrations and users. Additional integrations cost $29 each and additional users cost $29 each per month.

Source

Conga: Does Conga publish pricing on their website?

No. Conga does not publish specific pricing tiers, fees, or plan names. Pricing is customized per client and requires contacting sales or scheduling a demo.

Source

Akita: What is the difference between Akita's Small Teams and Growing Teams plans?

The Growing Teams plan ($99/month) doubles the included integrations from 2 to 4 and users from 6 to 12, increases account/contact capacity from 10,000 to 100,000, and enables 1M monthly tracking events. It also includes full API access which is not mentioned for Small Teams. Small Teams costs $49/month.

Source

Conga: How does Conga price their solutions?

Conga emphasizes custom pricing 'aligned with individual business needs' with priorities on 'business needs, partnership commitment, flexibility, budget alignment, competitive rates, and transparency,' but specific costs are disclosed only in direct sales conversations.

Source

Akita: Does Akita offer a free trial or discount?

Akita provides a 14-day free trial with no setup or cancellation fees. The platform also offers a 20% discount for annual prepayment compared to month-to-month pricing.

Source

Conga: What is the process to get Conga pricing?

Customers must contact Conga sales through their inquiry form, book a demo, or call their sales team to receive pricing information tailored to their needs.

Source

Akita: What tracking event limits apply on Akita plans?

Small Teams and Growing Teams plans each include 1 million tracking events per month. The Enterprise plan includes unlimited tracking events. Additional event capacity beyond plan limits is not separately purchasable.

Source

Akita vs Conga

Akita

Conga

The short version

Where they differ

What each one covers

Only in Akita

Only in Conga

Both cover

What people use each for

Akita

Conga

Where each one falls short

Akita

Conga

Pricing, plan by plan

Akita

Conga

Which should you pick?

Choose Akita if

Choose Conga if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on Akita

More on Conga

Keep looking

Other head to heads