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Customer Success · head to head

Conga vs EverAfter

Conga logo

Conga

Customer Success

Revenue Lifecycle Management

From
$50/month
Rated
-
Full reviewWebsite
EverAfter logo

EverAfter

Customer Success

Builds customer-facing portals from CRM data without engineering, now part of Base

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Conga pricing entirely gated behind sales: zero public pricing tiers, plan names, or feature-to-cost mapping available; EverAfter base acquired EverAfter on 21 January 2026 and is merging it into a combined engagement platform, so the standalone product roadmap is now subordinate to that integration and renewal packaging is likely to change; get post-integration terms in writing before signing multi-year.
  • They diverge on capability: Conga covers CPQ, EverAfter covers Customer-facing hubs.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Conga and EverAfter actually diverge.

Attributes where Conga and EverAfter differ
AttributeCongaEverAfter
Starting price$50/monthOn request
Pricing modelsubscriptionquote
PlatformsWebWeb, API
Founded2006Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (Customer Success).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Conga

  • CPQ
  • Contract lifecycle management
  • Document generation
  • E-signatures
  • Workflow automation
  • Salesforce
  • Microsoft Dynamics
  • SAP

Only in EverAfter

  • Customer-facing hubs
  • No-code studio
  • Live CRM data binding
  • Onboarding plans
  • KPI and value reporting
  • Templates by segment
  • Task and owner tracking
  • Resource centre

What people use each for

The jobs each tool is most often brought in to do.

Conga

  • Enterprise quote-to-cash automationnot EverAfter
  • Contract lifecycle managementnot EverAfter
  • Configuration management and document generationnot EverAfter

EverAfter

  • A software company moving 400 low-touch accounts from email check-ins to a self-serve onboarding hub without hiring more CSMsnot Conga
  • A customer success operations lead who needs onboarding plans visible to the customer rather than buried in an internal Gainsight viewnot Conga
  • An implementation team running a 90-day rollout where the customer needs a live task list showing what is blocked on their sidenot Conga
  • A renewals team that wants each account to see its own usage and value metrics ahead of a renewal conversationnot Conga

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Conga

  • Pricing entirely gated behind sales: zero public pricing tiers, plan names, or feature-to-cost mapping available
  • Custom pricing only: described as 'aligned with business needs' but no benchmark pricing for budget estimation
  • Enterprise positioning unclear: serves T-Mobile, Adobe, Box, LinkedIn, Kraft Heinz but cost structure hidden from prospect research
  • No trial pricing available: must engage demo/sales process before cost visibility

EverAfter

  • Base acquired EverAfter on 21 January 2026 and is merging it into a combined engagement platform, so the standalone product roadmap is now subordinate to that integration and renewal packaging is likely to change; get post-integration terms in writing before signing multi-year.
  • EverAfter is an experience layer over data you already hold, so an organisation without Salesforce, HubSpot or a customer success platform feeding it gets very little standalone value and must solve its data problem first.
  • Pricing is not published and third-party transaction data shows an extremely wide range, roughly 9,000 to 125,000 USD a year, which means the quote you receive depends heavily on negotiation rather than on a published rate card.
  • A customer-facing portal only works if customers log into it, and adoption on the customer side is outside your control, so hubs frequently become a well-designed artefact that the CSM still has to chase by email anyway.
  • Building and maintaining differentiated hub templates per segment is genuine ongoing operations work, and teams that bought it to reduce CSM workload often find they have shifted effort to a CS operations person rather than removed it.

Pricing, plan by plan

Conga

$50/month
  • Essentials$50/month
    • Document generation
    • E-signatures
    • Templates
  • Professional$100/month
    • CPQ
    • CLM
    • Workflow automation

EverAfter

On request
  • EverAfter$undefined/year
    • Customer-facing hubs
    • No-code studio builder
    • Live CRM data binding

Which should you pick?

Choose Conga if

  • You need cpq.
  • You also want contract lifecycle management.
Conga review

Choose EverAfter if

  • You need customer-facing hubs.
  • You work on Web, API.
  • You also want no-code studio.
EverAfter review

Questions people ask

Is Conga or EverAfter better?
Neither clearly leads. Conga starts at $50/month and EverAfter at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Conga or EverAfter?
Conga starts at $50/month and EverAfter at On request.
Does Conga or EverAfter run on more platforms?
Conga runs on Web. EverAfter runs on Web, API.
What is Conga best used for?
Conga is most often used for enterprise quote-to-cash automation, contract lifecycle management, configuration management and document generation. Of those, enterprise quote-to-cash automation and contract lifecycle management are not what EverAfter is typically brought in for.
What can Conga do that EverAfter cannot?
Conga covers CPQ, Contract lifecycle management, Document generation, E-signatures. EverAfter covers Customer-facing hubs, No-code studio, Live CRM data binding, Onboarding plans.

Answered from the vendors’ own pages

Conga: Does Conga publish pricing on their website?

No. Conga does not publish specific pricing tiers, fees, or plan names. Pricing is customized per client and requires contacting sales or scheduling a demo.

Source
EverAfter: Who owns EverAfter?

Base acquired EverAfter on 21 January 2026. Both companies stated existing customers continue to be supported while the products are integrated.

Conga: How does Conga price their solutions?

Conga emphasizes custom pricing 'aligned with individual business needs' with priorities on 'business needs, partnership commitment, flexibility, budget alignment, competitive rates, and transparency,' but specific costs are disclosed only in direct sales conversations.

Source
EverAfter: Does it replace Gainsight or Totango?

No. It is a customer-facing layer that reads from an internal customer success platform or CRM, so most buyers run it alongside one rather than instead of one.

Conga: What is the process to get Conga pricing?

Customers must contact Conga sales through their inquiry form, book a demo, or call their sales team to receive pricing information tailored to their needs.

Source
EverAfter: What does it cost?

Pricing is not published. Third-party transaction data places annual contracts roughly between 9,000 and 125,000 USD depending on scale and scope.

EverAfter: Do I need engineers to build the portals?

No. The studio is designed for a non-technical CS operations person to assemble widgets and templates, which is its main practical advantage.

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