Softwr

The directory

Live Chat software

24 products matching your filters. Each one described on the same fields, so two tools can be read against each other rather than against their own marketing.

Showing 124 of 24

  • Acquire logo

    Acquire

    Conversational customer engagement platform

    From $50/mo
    • Web
    • iOS
    • Android

    4 alternatives · 2 questions answered

  • Ada logo

    Ada

    Conversational AI platform powered by machine learning

    Free
    • Web
    • iOS
    • Android

    4 alternatives · 2 questions answered

  • B

    Bold360

    AI-powered customer engagement and service platform

    Pricing not published
    • Web
    • iOS
    • Android

    4 alternatives · 1 limitation documented

  • Botpress logo

    Botpress

    Open-source chatbot platform and framework

    Free plan, then $9,000/yr
    • Self-hosted
    • Web

    4 alternatives · 3 questions answered

  • Capacity logo

    Capacity

    AI-powered customer service automation platform

    Pricing not published
    • Web
    • iOS
    • Android
    • +1

    4 alternatives · 3 questions answered

  • Comm100 logo

    Comm100

    Enterprise omnichannel customer engagement

    From $29/mo
    • Web
    • iOS
    • Android

    4 alternatives · 2 questions answered

  • Conversica logo

    Conversica

    AI-powered conversational platform for sales and customer service

    Pricing not published
    • Web

    4 alternatives · 3 questions answered

  • Freshchat logo

    Freshchat

    Modern messaging for customer engagement

    Free plan, then $19/mo
    • Web
    • iOS
    • Android

    4 alternatives · 3 questions answered

  • Haptik logo

    Haptik

    Conversational AI platform for customer engagement and support

    Pricing not published
    • Web
    • iOS
    • Android

    4 alternatives · 2 questions answered

  • Jivochat logo

    Jivochat

    All-in-one communication platform for customer engagement

    Free
    • Web
    • iOS
    • Android

    4 alternatives · 2 questions answered

  • Kayako logo

    Kayako

    Effortless customer service

    From $30/mo
    • Web
    • iOS
    • Android

    4 alternatives · 3 questions answered

  • Kore.ai logo

    Kore.ai

    Enterprise conversational AI platform

    Pricing not published
    • Web
    • iOS
    • Android

    4 alternatives · 2 questions answered

  • LiveChat logo

    LiveChat

    Customer service software that delights

    From $20/mo
    • Web
    • iOS
    • Android
    • +2

    4 alternatives · 3 questions answered

  • LivePerson logo

    LivePerson

    Enterprise-grade conversational AI platform

    Pricing not published
    • Web
    • iOS
    • Android

    4 alternatives · 3 questions answered

  • Olark logo

    Olark

    Make your business human

    From $29/mo
    • Web

    4 alternatives · 3 questions answered

  • Pure Chat logo

    Pure Chat

    Simple and affordable live chat for any business

    Free plan, then $39/mo
    • Web
    • iOS
    • Android

    4 alternatives · 3 questions answered

  • Smartsupp logo

    Smartsupp

    Live chat with advanced visitor tracking and co-browsing

    Free plan, then $17/mo
    • Web
    • iOS
    • Android

    4 alternatives · 3 questions answered

  • Tidio logo

    Tidio

    Customer service platform driven by live chat

    From $24.17/mo
    • Web

    4 alternatives · 4 questions answered

  • Userlike logo

    Userlike

    The leading GDPR-compliant customer messaging

    Free
    • Web
    • iOS
    • Android

    4 alternatives · 5 questions answered

  • Yellow.ai logo

    Yellow.ai

    Enterprise AI platform for customer experience

    Pricing not published
    • Web
    • iOS
    • Android

    4 alternatives · 4 questions answered

  • Zendesk Chat logo

    Zendesk Chat

    Live chat software from Zendesk

    From $19/mo
    • Web
    • iOS
    • Android

    4 alternatives · 6 questions answered

How this works

What you are looking at

Where does this data come from?

Pricing, platforms and feature lists are taken from each vendor's own pages. Limitations, answered questions and alternatives are researched separately and carry a source URL on the page that states them. Every product is described on the same fields, so two tools can be read against each other rather than against their own marketing.

Why are there no star ratings?

Because we did not collect any. Softwr hosts no reviews, and a rating aggregated from somewhere else is not ours to publish as though it were an assessment we made. What is shown instead is what a tool costs, where it runs, and what it is concretely bad at.

How are alternatives chosen?

A researcher proposes them, then two independent reviewers judge one question each: would a buyer evaluating this product seriously consider that one instead. 225 of 1,841 candidates failed and were deleted, including a font inspector matched to a dark mode extension. Only pairings that survived both rounds are published.

Do vendors pay to appear here?

Not to be listed. A vendor can buy a place in the results on the home page, on a category listing or on the catalogue, and where they do the result carries a Sponsored label. Everything not carrying that label is ordered on the same criteria as everything else, and a paid place never changes where an unpaid one lands: the editorial order flows around it. Where a link earns a commission that is disclosed on the page carrying it.

How current is it?

Prices and plan limits move without notice, so treat anything with a number on it as a starting point and check the vendor before you buy. Where a claim could go stale it carries the source it came from, which is the fastest way to tell.