Smartsupp

Smartsupp

Verified

Live chat with advanced visitor tracking and co-browsing

4.4(1,845 ratings)
1K+ users
50 views
Founded
2012
Starting Price
Free
Category
Live Chat & Chatbots
Last Updated
7/19/2026

Quick Overview

Smartsupp is a live chat and co-browsing platform that helps businesses provide real-time support and convert visitors through advanced visitor tracking features.

4.4

Rating

1K+

Users

Free Plan

Available

4

Platforms

Complete Guide to Smartsupp

Everything you need to know about Smartsupp to make an informed decision

What is Smartsupp?

Smartsupp is a comprehensive Customer engagement solution designed for technology professionals and teams. Smartsupp is a live chat and co-browsing platform that helps businesses provide real-time support and convert visitors through advanced visitor tracking features.

This powerful software platform combines essential business functionality with user-friendly design, making it an ideal choice for organizations looking to streamline their Customer engagement processes and enhance overall productivity.

Key Benefits of Smartsupp

Smartsupp delivers significant value through its comprehensive feature set and intuitive design:

  • Live chat messaging - Enhanced live chat messaging capabilities that drive efficiency
  • Co-browsing - Enhanced co-browsing capabilities that drive efficiency
  • Visitor tracking - Enhanced visitor tracking capabilities that drive efficiency
  • Heatmaps - Enhanced heatmaps capabilities that drive efficiency

Smartsupp Features and Capabilities

Smartsupp offers a robust set of features designed to meet the demanding requirements of modern technology operations.

Core Functionality

The platform's core features provide essential capabilities for daily operations:

  • Live chat messaging
  • Co-browsing
  • Visitor tracking
  • Heatmaps

Integration Capabilities

Smartsupp seamlessly connects with popular business tools and platforms, enabling unified workflow management:

  • Shopify integration for enhanced connectivity
  • Zapier integration for enhanced connectivity
  • Slack integration for enhanced connectivity
  • API integration for enhanced connectivity

These integrations ensure that Smartsupp fits naturally into existing technology stacks while providing additional functionality and data synchronization.

Smartsupp Pricing Structure

Smartsupp offers flexible pricing options designed to accommodate businesses of all sizes and requirements.

Free Plan Available - ${software.name} provides a free tier with essential features, making it accessible for small teams and individual users to get started without initial investment.

Available Pricing Tiers

Smartsupp offers multiple pricing tiers to match different organizational needs:

  • Free Plan - $0/undefined
    • Live chat
    • 1 agent
    • Basic features
  • Professional Plan - $30/undefined
    • Unlimited agents
    • Co-browsing
  • Business Plan - $60/undefined
    • Advanced analytics
    • Priority support

Platform Compatibility and Technical Requirements

Smartsupp is designed for maximum accessibility and can be used across multiple platforms and devices.

Supported Platforms: Web, Mobile app, iOS, Android

This multi-platform support ensures that teams can access Smartsupp functionality regardless of their preferred operating system or device type.

Optimal Use Cases for Smartsupp

Smartsupp excels in various business scenarios and use cases:

  • Customer engagement - Streamlined processes and enhanced efficiency
  • Lead generation - Streamlined processes and enhanced efficiency
  • Customer support - Streamlined processes and enhanced efficiency
  • Sales automation - Streamlined processes and enhanced efficiency

These use cases demonstrate Smartsupp's versatility and ability to adapt to different business requirements and operational needs.

Why Smartsupp is the Right Choice

Smartsupp represents an excellent solution for organizations seeking reliable Customer engagement software. With an impressive 4.4/5 user rating, it has proven its value across diverse business environments.

Developed and maintained by Smartsupp with a track record dating back to 2012, Smartsupp combines industry expertise with modern technology to deliver exceptional results.

The platform offers flexible pricing including a free tier and comprehensive functionality suitable for organizations of all sizes. Whether you're a startup looking for cost-effective solutions or an enterprise requiring advanced capabilities, Smartsupp provides the tools and scalability to support your growth.

Choose Smartsupp for its proven reliability, comprehensive feature set, and commitment to user success in the competitive Customer engagement software market.

Supported Platforms

Web
Mobile app
IOS
Android

What is Smartsupp?

Smartsupp is a live chat and co-browsing platform that helps businesses provide real-time support and convert visitors through advanced visitor tracking features.

Developed by Smartsupp, founded in 2012 and headquartered in Prague, Czech Republic, Smartsupp has established itself as a popular live chat & chatbots solution with 1K+ users.

Key Features of Smartsupp

Live chat messaging

Live chat messaging capability

Co-browsing

Co-browsing capability

Visitor tracking

Visitor tracking capability

Heatmaps

Heatmaps capability

Shopify

Integration with Shopify

Zapier

Integration with Zapier

Slack

Integration with Slack

API

Integration with API

Web support

Available on Web

Mobile app support

Available on Mobile app

IOS support

Available on iOS

Android support

Available on Android

Who Should Use Smartsupp?

Smartsupp is ideal for professionals and businesses seeking a premium live chat & chatbots solution.

Available on Web, Mobile app, IOS, Android, Smartsupp ensures you can work seamlessly across multiple devices and platforms.

Smartsupp is best for:

  • Budget-conscious users and startups
  • Anyone looking for live chat & chatbots capabilities
  • Users who prefer native desktop applications

Smartsupp Pricing in 2026

Smartsupp uses a Freemium pricing model. A free plan is available with core features.

Free

Free

  • Live chat
  • 1 agent
  • Basic features

Professional

$30/month

  • Unlimited agents
  • Co-browsing

Business

$60/month

  • Advanced analytics
  • Priority support

Try Smartsupp

FREE PLAN
Free to start

No credit card required

4.4(1845+ reviews)
1K+
Users

✓ No credit card required ✓ Setup in minutes ✓ Cancel anytime

Key Features

Live chat messaging
Live chat messaging capability
Co-browsing
Co-browsing capability
Visitor tracking
Visitor tracking capability
Heatmaps
Heatmaps capability
Shopify
Integration with Shopify

Why Choose Smartsupp?

Verified
Est. 2012
1K+ users
Easy to setup & use
Regular updates & support
Join thousands of satisfied users

Security & Compliance

Company

Smartsupp
Location:Prague, Czech Republic
Size:120
Visit company website

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