Softwr

The directory

Customer Support software

34 products matching your filters. Each one described on the same fields, so two tools can be read against each other rather than against their own marketing.

Showing 124 of 34

  • 8x8 Contact Center logo

    8x8 Contact Center

    Customer Support

    Integrated cloud communications and contact center

    • Web
    • Windows
    • macOS
    • iOS
    • +1
    From $85/moResearched
  • Amazon Connect logo

    Amazon Connect

    Customer Support

    Cloud contact center from AWS

    • Web
    FreeResearched
  • B

    BMC Helix

    Customer Support

    AI-driven IT service management for the modern enterprise

    Pricing on requestResearched
  • Chatwoot logo

    Chatwoot

    Customer Support

    Open-source customer engagement platform

    • Web
    • Self-hosted
    Free plan, then $19/moResearched
  • Customerly logo

    Customerly

    Customer Support

    Customer service suite with live chat and automation

    • Web
    • iOS
    • Android
    FreeResearched
  • DelightChat logo

    DelightChat

    Customer Support

    Omnichannel customer support for D2C brands

    • Web
    • iOS
    • Android
    From $29/moResearched
  • Dialpad Contact Center logo

    Dialpad Contact Center

    Customer Support

    AI-powered cloud contact center

    • Web
    • Windows
    • macOS
    • iOS
    • +1
    From $95/moResearched
  • Dixa logo

    Dixa

    Customer Support

    Customer friendship platform

    • Web
    • iOS
    • Android
    From $39/moResearched
  • Freshdesk logo

    Freshdesk

    Customer Support

    Delight your customers, effortlessly

    • Web
    From $19/moResearched
  • Freshservice logo

    Freshservice

    Customer Support

    Modern IT service management

    • Web
    • iOS
    • Android
    From $19/moResearched
  • Front logo

    Front

    Customer Support

    Where teams collaborate on customer communication

    • Web
    From $25/user/moResearched
  • Gladly logo

    Gladly

    Customer Support

    Radically personal customer service

    • Web
    • iOS
    • Android
    From $180/moResearched
  • Groove logo

    Groove

    Customer Support

    Simple, powerful support for growing businesses

    • Web
    • iOS
    • Android
    From $12/moResearched
  • HappyFox logo

    HappyFox

    Customer Support

    Help desk software for happy customers

    • Web
    • iOS
    • Android
    From $29/moResearched
  • Help Scout logo

    Help Scout

    Customer Support

    Customer service software that people love

    • Web
    • iOS
    • Android
    Free plan, then $20/moResearched
  • Hiver logo

    Hiver

    Customer Support

    Gmail-based help desk

    • Web
    • Browser extension
    FreeResearched
  • HubSpot Service Hub logo

    HubSpot Service Hub

    Customer Support

    Customer service software for scaling companies

    • Web
    • iOS
    • Android
    FreeResearched
  • Klaus logo

    Klaus

    Customer Support

    AI-powered quality management for support teams

    • Web
    From $50/moResearched
  • Kustomer logo

    Kustomer

    Customer Support

    The future of customer service

    • Web
    Pricing on requestResearched
  • LiveAgent logo

    LiveAgent

    Customer Support

    All-in-one help desk software

    • Web
    • iOS
    • Android
    FreeResearched
  • Missive logo

    Missive

    Customer Support

    Team inbox and chat for productive teams

    • Web
    • iOS
    • Android
    • macOS
    • +1
    FreeResearched

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How this works

What you are looking at

Where does this data come from?

Pricing, platforms and feature lists are taken from each vendor's own pages. Limitations, answered questions and alternatives are researched separately and carry a source URL on the page that states them. Every product is described on the same fields, so two tools can be read against each other rather than against their own marketing.

Why are there no star ratings?

Because we did not collect any. Softwr hosts no reviews, and a rating aggregated from somewhere else is not ours to publish as though it were an assessment we made. What is shown instead is what a tool costs, where it runs, and what it is concretely bad at.

How are alternatives chosen?

A researcher proposes them, then two independent reviewers judge one question each: would a buyer evaluating this product seriously consider that one instead. 225 of 1,841 candidates failed and were deleted, including a font inspector matched to a dark mode extension. Only pairings that survived both rounds are published.

Do vendors pay to appear here?

Not to be listed, and not to rank. Every position and filter result on this page is unpaid. A vendor can buy the sponsored panel above the results, which is labelled as such and sits outside the list rather than at the top of it: remove it and this page shows the same products in the same order. Where a link earns a commission that is disclosed on the page carrying it.

How current is it?

Prices and plan limits move without notice, so treat anything with a number on it as a starting point and check the vendor before you buy. Where a claim could go stale it carries the source it came from, which is the fastest way to tell.