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Yellow.ai

Enterprise AI platform for customer experience

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Overview

What Yellow.ai does

Yellow.ai is an enterprise AI platform that automates customer interactions across channels with intelligent chatbots, providing seamless omnichannel customer experiences.

What people use it for

  • Businesses wanting to trial an AI chat agent before committing to per-resolution or enterprise billing

Related searches

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Yellow.ai.

  • Free plan caps chat sessions at 500 per month, then charges $0.99 per additional resolution
  • Enterprise plan pricing is not published and requires contacting sales for a custom quote
  • Basic plan pricing is not disclosed on the pricing page either, only feature details

Cross-shopped

What people choose instead of Yellow.ai

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Pricing

What Yellow.ai costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Starter

$150 /mo

  • AI chatbot
  • 1 integration

Professional

$400 /mo

  • Multi-channel
  • Advanced analytics

Enterprise

On request

  • Custom solutions
  • Dedicated team

Capabilities

Features

  • AI chatbots

    AI chatbots capability

  • NLU capabilities

    NLU capabilities capability

  • Multi-channel support

    Multi-channel support capability

  • Analytics dashboard

    Analytics dashboard capability

  • Zendesk

    Integration with Zendesk

  • Salesforce

    Integration with Salesforce

  • HubSpot

    Integration with HubSpot

  • Slack

    Integration with Slack

  • Web support

    Available on Web

  • Mobile support

    Available on Mobile

  • Messaging apps support

    Available on Messaging apps

  • Voice assistants support

    Available on Voice assistants

Behind it

Who makes Yellow.ai

Company
Yellow.ai
Based in
Bangalore, India
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Where to go from Yellow.ai

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Softwr does not host reviews and shows no star rating for Yellow.ai, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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