Pure Chatvs
Amazon Lex
Amazon Lex: AWS conversational AI service
Pure Chat
Simple and affordable live chat for any business
As of 30 August 2026, Pure Chat has a free plan and paid plans start at $39/month. Pure Chat is a straightforward live chat solution that helps businesses engage website visitors in real-time and convert them into customers. Softwr lists it under Live Chat. Pure Chat is launched in 2011, available on Web, iOS, Android.
Overview
What Pure Chat does
Pure Chat is a straightforward live chat solution that helps businesses engage website visitors in real-time and convert them into customers.
What people use it for
- Customer support chat
- Website engagement
- Lead capture
- Sales chat
Related searches
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Pure Chat.
- Growth plan limited to 1 website and 100 SMS notifications
- Additional operators cost extra: $13-$15/month per operator depending on plan and billing
- Growth plan has significantly lower limits than PRO
Cross-shopped
What people choose instead of Pure Chat
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- Pure ChatvsZendesk Sunshine Conversations
Zendesk Sunshine Conversations: Omnichannel messaging and customer engagement platform
- Pure ChatvsBotpress
Botpress: Open-source chatbot platform and framework
- Pure ChatvsCrisp
Crisp: Customer messaging platform for startups and SMBs
Pricing
What Pure Chat costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Growth
$49 /mo
- 4 users/operators
- 1 website
- 100 SMS notifications
- Unlimited chats
- File transfer
- Chat analytics
Growth Annual
$39 /mo
- Annual billing saves 20% off monthly rate
PRO
$99 /mo
- 10 users/operators
- Unlimited websites
- 1,000 SMS notifications
- Unlimited chats
- File transfer
- Chat analytics
PRO Annual
$79 /mo
- Annual billing saves 20% off monthly rate
Capabilities
Features
Live chat widget
Visitor information
Chat transcripts
Department routing
Salesforce
Integration with Salesforce
HubSpot
Integration with HubSpot
Zapier
Integration with Zapier
API
Integration with API
Web support
Available on Web
Mobile app support
Available on Mobile app
IOS support
Available on iOS
Android support
Available on Android
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
How much does PureChat cost?
PureChat's Growth plan costs $49/month (or $39/month annually) with 4 users and 1 website. The PRO plan is $99/month (or $79/month annually) with 10 users and unlimited websites.
SourceDoes PureChat offer a free trial?
Yes, PureChat offers a free 30-day trial of the PRO plan to prospective customers.
SourceWhat is the difference between Growth and PRO plans?
Growth includes 4 users and 1 website with 100 SMS notifications per month. PRO includes 10 users, unlimited websites, and 1,000 SMS notifications. Additional operators can be added for $8-$15/month.
SourceBehind it
Who makes Pure Chat
- Company
- Pure Chat
- Based in
- Austin, Texas, USA
Keep looking
Where to go from Pure Chat
- Pure Chat alternativesEvery product people weigh against it
- Pure Chat pricingPlans, floors and what the tiers exclude
- Pure Chat badgesWhich rules it meets, and the figure behind each
- All Live Chat softwareThe full category
- Best Live Chat softwareThe shortlist, and how it was cut
Best Live Chat software for
Compare Pure Chat with
- Crisp
- Zendesk Sunshine Conversations
- Amazon Lex
- Botpress
- Slimchat
- Tidio
- Olark
- Smartsupp
- LiveChat
- HubSpot Live Chat
- Bold360
- Chatra
- tawk.to
- Userlike
- Verloop.io
- Zendesk Chat
- Smartsupp
- Bold360
Other Live Chat software
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Softwr does not host reviews and shows no star rating for Pure Chat, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
More on Pure Chat
Pure Chat alternatives
What people switch to, and what they give up
Pure Chat pricing
Every tier, and where the cost actually lands
Compare Pure Chat
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