Capsulevs
Outreach
Outreach: Sales execution platform for revenue teams
Capsule
Visual CRM for small teams
As of 30 August 2026, Capsule starts at $19/month. Capsule is a simple, visual CRM designed for small businesses and sales teams. Softwr lists it under CRM. Capsule is made by Capsule CRM, launched in 2008, available on Web, iOS, Android.
Overview
What Capsule does
Capsule is a simple, visual CRM designed for small businesses and sales teams. With a focus on ease of use and visual organization, Capsule helps teams manage customer relationships and track sales opportunities with minimal setup.
What people use it for
- Simple contact and pipeline CRM for a small team
- Tracking deals and follow-up tasks
- Linking emails and notes to contact records
- Multiple sales pipelines on the paid tiers
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Capsule.
- The free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
- Contact ceilings gate every tier, from 30,000 on Starter to 120,000 on Advanced
- Per-user prices are not shown as figures on the pricing page, only as tier names
- Ultimate is quote-only
Cross-shopped
What people choose instead of Capsule
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- CapsulevsGong
Gong: Revenue intelligence platform
- CapsulevsPipedrive
Pipedrive: The CRM that sales teams love to use
- CapsulevsSeismic
Seismic: Sales enablement and content management platform
Pricing
What Capsule costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Starter
$19 /mo
- Contact management
- Task tracking
Professional
$39 /mo
- Everything in Starter
- Pipeline management
- Reporting
Enterprise
$99 /mo
- Everything in Professional
- Custom fields
- API access
Capabilities
Features
Contact management
Deal tracking
Task management
Email sync
Activity timeline
Slack
Integration with Slack
Zapier
Integration with Zapier
Google Apps
Integration with Google Apps
GDPR
GDPR security feature
Cloud deployment
Supports cloud deployment
Web support
Available on web
Ios support
Available on ios
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
How long is the free trial for Capsule CRM paid plans?
Capsule CRM offers a 14-day free trial with no credit card required. None of the paid plan features are limited during the trial period.
SourceWhat is the maximum number of contacts included in Capsule's free plan?
The free plan allows up to 250 contacts and supports a maximum of 2 users with 1 sales pipeline.
SourceDoes Capsule CRM offer annual billing discounts?
Yes, when you choose annual billing instead of monthly, Capsule CRM offers up to 15% discount on your subscription.
SourceCan I cancel my Capsule CRM account anytime or are there long-term commitments?
You can cancel your Capsule account at any time, and there are zero setup fees when opening an account.
SourceDoes Capsule CRM support importing data from spreadsheets or other tools?
Yes, Capsule CRM supports data migration from spreadsheets and select integrations like Xero and Zendesk.
SourceBehind it
Who makes Capsule
- Company
- Capsule CRM
- Based in
- London, UK
Keep looking
Where to go from Capsule
- Capsule alternativesEvery product people weigh against it
- Capsule pricingPlans, floors and what the tiers exclude
- Capsule badgesWhich rules it meets, and the figure behind each
- All CRM softwareThe full category
- Best CRM softwareThe shortlist, and how it was cut
Best CRM software for
Compare Capsule with
- Folk
- Pipedrive
- Seismic
- Gong
- Outreach
- Really Simple Systems
- Less Annoying CRM
- Agile CRM
- Insightly
- Affinity
- Bigin
- Keap
- Cloze
- Corefactors AI CRM
- Daylite
- EspoCRM
- Folk
- Bigin
Other CRM software
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From $15/mo12 researched notesAGPL open source CRM in PHP that you can self-host free or buy as cloud with seat minimums
Free, then $15/mo12 researched notesZoho pipeline CRM for small businesses, priced well below Zoho CRM itself
Free, then $7/mo12 researched notes
Softwr does not host reviews and shows no star rating for Capsule, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
More on Capsule
Capsule alternatives
What people switch to, and what they give up
Capsule pricing
Every tier, and where the cost actually lands
Compare Capsule
Put it head to head with anything we hold
Capsule badge
Its rating, and an embed for your own site
Best CRM software alternatives
Indian RevOps CRM bundling sales, marketing, support and success in one per user subscription
Per user per month
Action-first CRM from Ireland that forces every contact to carry a scheduled next step
Per user per month
Indian sales CRM sold at a flat monthly rate with unlimited users instead of per seat
Flat rate per month, unlimited users
AGPL open source CRM in PHP that you can self-host free or buy as cloud with seat minimums
Per user per month