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CRM & Sales · head to head

Capsule vs Less Annoying CRM

Capsule logo

Capsule

CRM & Sales

Visual CRM for small teams

From
$19/month
Rated
-
Full reviewWebsite
Less Annoying CRM logo

Less Annoying CRM

CRM & Sales

Simple CRM built by small business experts

From
$30/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Capsule the free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline; Less Annoying CRM there is no free tier, only a single $15 per user per month price
  • They diverge on capability: Capsule covers Deal tracking, Less Annoying CRM covers Task tracking.

Where they differ

Only the attributes on which Capsule and Less Annoying CRM actually diverge.

Attributes where Capsule and Less Annoying CRM differ
AttributeCapsuleLess Annoying CRM
Starting price$19/month$30/month
Founded20082006

Identical on both: pricing model (subscription), free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (CRM & Sales).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Capsule

  • Deal tracking
  • Task management
  • Email sync
  • Activity timeline
  • Slack
  • Google Apps

Only in Less Annoying CRM

  • Task tracking
  • Pipeline management
  • Email integration
  • Mobile app
  • Reporting
  • Mailchimp
  • Google Calendar

Both cover

  • Contact management
  • Zapier
  • GDPR
  • Cloud deployment
  • Web support
  • Ios support
  • Android support
  • English language support

What people use each for

The jobs each tool is most often brought in to do.

Capsule

  • Simple contact and pipeline CRM for a small teamnot Less Annoying CRM
  • Tracking deals and follow-up tasksnot Less Annoying CRM
  • Linking emails and notes to contact recordsnot Less Annoying CRM
  • Multiple sales pipelines on the paid tiersnot Less Annoying CRM

Less Annoying CRM

  • Simple contact and pipeline management for small businessesnot Capsule
  • Tracking follow ups and notes against contacts without configurationnot Capsule

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule

  • The free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
  • Contact ceilings gate every tier, from 30,000 on Starter to 120,000 on Advanced
  • Per-user prices are not shown as figures on the pricing page, only as tier names
  • Ultimate is quote-only

Less Annoying CRM

  • There is no free tier, only a single $15 per user per month price
  • File storage is capped at 25 GB per user
  • The vendor advises staying below 50,000 total contacts, so very large databases sit outside the intended use even though no hard limit is enforced

Pricing, plan by plan

Capsule

$19/month
  • Starter$19/month
    • Contact management
    • Task tracking
  • Professional$39/month
    • Everything in Starter
    • Pipeline management
    • Reporting
  • Enterprise$99/month
    • Everything in Professional
    • Custom fields
    • API access

Less Annoying CRM

$30/month
  • Standard$30/month
    • Contact management
    • Task management
    • Mobile app
  • Pro$50/month
    • Everything in Standard
    • Email automation
    • Reporting
  • Business$100/month
    • Everything in Pro
    • Advanced customization
    • API access

Which should you pick?

Choose Capsule if

  • You need deal tracking.
  • You work on Web, Ios, Android.
  • You also want task management.
Capsule review

Choose Less Annoying CRM if

  • You need task tracking.
  • You work on Web, Ios, Android.
  • You also want pipeline management.
Less Annoying CRM review

Questions people ask

Is Capsule or Less Annoying CRM better?
Neither clearly leads. Capsule starts at $19/month and Less Annoying CRM at $30/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule or Less Annoying CRM?
Capsule starts at $19/month and Less Annoying CRM at $30/month.
Does Capsule or Less Annoying CRM run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
What is Capsule best used for?
Capsule is most often used for simple contact and pipeline crm for a small team, tracking deals and follow-up tasks, linking emails and notes to contact records, multiple sales pipelines on the paid tiers. Of those, simple contact and pipeline crm for a small team and tracking deals and follow-up tasks are not what Less Annoying CRM is typically brought in for.
What can Capsule do that Less Annoying CRM cannot?
Capsule covers Deal tracking, Task management, Email sync, Activity timeline. Less Annoying CRM covers Task tracking, Pipeline management, Email integration, Mobile app. Both handle Contact management, Zapier, GDPR, Cloud deployment.
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