Softwr

CRM · head to head

Capsule vs Copper

Capsule logo

Capsule

CRM

Visual CRM for small teams

From
$19/month
Rated
-
Full reviewWebsite
Copper logo

Copper

CRM

Gmail-native CRM for growth teams

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Copper has a free tier, so it costs nothing to try first.
  • Each has a real cost: Capsule the free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline; Copper the Basic plan caps at 2,500 contacts and 25 companies, which is small for a CRM at $23 per user per month
  • They diverge on capability: Capsule covers Task management, Copper covers Gmail integration.
  • Prices and features above were last checked on 2 September 2026.

Where they differ

Only the attributes on which Capsule and Copper actually diverge.

Attributes where Capsule and Copper differ
AttributeCapsuleCopper
Starting price$19/monthFree
Free tierNoYes
PlatformsWeb, Ios, AndroidWeb
Founded20082014

Identical on both: pricing model (subscription), user rating (Not yet rated), category (CRM).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Capsule

  • Task management
  • Email sync
  • Activity timeline
  • Google Apps
  • Ios support
  • Android support

Only in Copper

  • Gmail integration
  • Pipeline management
  • Email tracking
  • Automation
  • Gmail
  • Google Calendar
  • SOC2

Both cover

  • Contact management
  • Deal tracking
  • Slack
  • Zapier
  • GDPR
  • Cloud deployment
  • Web support
  • English language support

What people use each for

The jobs each tool is most often brought in to do.

Capsule

  • Simple contact and pipeline CRM for a small teamnot Copper
  • Tracking deals and follow-up tasksnot Copper
  • Linking emails and notes to contact recordsnot Copper
  • Multiple sales pipelines on the paid tiersnot Copper

Copper

  • CRM for teams working inside Google Workspacenot Capsule
  • Pipeline and deal trackingnot Capsule
  • Contact enrichment and activity capturenot Capsule
  • Workflow automation on the higher tiersnot Capsule

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule

  • The free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
  • Contact ceilings gate every tier, from 30,000 on Starter to 120,000 on Advanced
  • Per-user prices are not shown as figures on the pricing page, only as tier names
  • Ultimate is quote-only

Copper

  • The Basic plan caps at 2,500 contacts and 25 companies, which is small for a CRM at $23 per user per month
  • Professional at $59 per user per month still caps at 15,000 contacts and 50 companies
  • Workflow automation, bulk email and reporting all require Professional
  • Email sequences, custom reports and multi-currency are Business tier only at $99 per user per month
  • The advertised prices are the annual rates; monthly billing runs from $29 to $134 per user

Pricing, plan by plan

Capsule

$19/month
  • Starter$19/month
    • Contact management
    • Task tracking
  • Professional$39/month
    • Everything in Starter
    • Pipeline management
    • Reporting
  • Enterprise$99/month
    • Everything in Professional
    • Custom fields
    • API access

Copper

Free
  • Basic$undefined/mo
  • Professional$undefined/mo
  • Business$undefined/mo

Which should you pick?

Choose Capsule if

  • You need task management.
  • You work on Web, Ios, Android.
  • You also want email sync.
Capsule review

Choose Copper if

  • You need gmail integration.
  • You want to start without paying.
  • You also want pipeline management.
Copper review

Questions people ask

Is Capsule or Copper better?
Neither clearly leads. Capsule starts at $19/month and Copper at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule or Copper?
Copper has a free tier; the other does not. Paid plans start at $19/month for Capsule and Free for Copper.
Does Capsule or Copper run on more platforms?
Capsule runs on Web, Ios, Android. Copper runs on Web.
Can I use Copper for free?
Yes. Copper has a free tier, so you can try it without paying. Capsule starts at $19/month.
What is Capsule best used for?
Capsule is most often used for simple contact and pipeline crm for a small team, tracking deals and follow-up tasks, linking emails and notes to contact records, multiple sales pipelines on the paid tiers. Of those, simple contact and pipeline crm for a small team and tracking deals and follow-up tasks are not what Copper is typically brought in for.
What can Capsule do that Copper cannot?
Capsule covers Task management, Email sync, Activity timeline, Google Apps. Copper covers Gmail integration, Pipeline management, Email tracking, Automation. Both handle Contact management, Deal tracking, Slack, Zapier.

Answered from the vendors’ own pages

Capsule: How long is the free trial for Capsule CRM paid plans?

Capsule CRM offers a 14-day free trial with no credit card required. None of the paid plan features are limited during the trial period.

Source
Copper: How much does Copper cost per person?

Basic is $29/month (or $23/month annual). Professional is $69/month (or $59/month annual). Business is $134/month (or $99/month annual). All pricing is per seat in USD, excluding taxes.

Source
Capsule: What is the maximum number of contacts included in Capsule's free plan?

The free plan allows up to 250 contacts and supports a maximum of 2 users with 1 sales pipeline.

Source
Copper: What contact limit does each plan allow?

Basic allows 2,500 contacts. Professional allows 15,000 contacts. Business allows unlimited contacts.

Source
Capsule: Does Capsule CRM offer annual billing discounts?

Yes, when you choose annual billing instead of monthly, Capsule CRM offers up to 15% discount on your subscription.

Source
Copper: How much can I save by paying annually?

Annual billing saves 14-26% vs. monthly: Basic saves 20%, Professional saves 14%, Business saves 26%. For example, Professional costs $69/month on monthly billing but only $59/month when billed annually.

Source
Capsule: Can I cancel my Capsule CRM account anytime or are there long-term commitments?

You can cancel your Capsule account at any time, and there are zero setup fees when opening an account.

Source
Copper: Is there a free trial or free plan?

Yes. Copper offers a 14-day free trial with instant activation and no credit card required. Trial includes full access to all features.

Source
Capsule: Does Capsule CRM support importing data from spreadsheets or other tools?

Yes, Capsule CRM supports data migration from spreadsheets and select integrations like Xero and Zendesk.

Source
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