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Insightly

CRM & project management for any business

Overview

What Insightly does

Insightly is a cloud-based CRM and project management platform designed for small and medium-sized businesses. It combines customer relationship management with project delivery to help teams manage both relationships and work in one platform.

What people use it for

  • CRM with project delivery tracking after the sale
  • Managing leads, opportunities and customer projects in one record set

Related searches

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Insightly.

  • Record counts are capped by plan, at 100,000 on Plus and 500,000 on Enterprise, so the database size decides the tier
  • Workflow automation requires the Professional plan at $49 per user per month
  • AI Copilot is metered by query, at 75 on Plus and 100 on Professional
  • Mass email is capped daily, at 2,500 on Plus and 10,000 on Enterprise
  • CRM, Marketing and Service are sold as three separate products, and Marketing is priced per account by prospect count starting at $99 for 2,000
  • Sandboxes and audit logging are Enterprise only at $99 per user per month

Pricing

What Insightly costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Free

Free

  • Up to 2 users
  • Contact management

Plus

$29 /mo

  • Everything in Free
  • CRM features
  • Project management

Professional

$59 /mo

  • Everything in Plus
  • Advanced reporting
  • Custom fields

Capabilities

Features

  • Contact management

    Contact management capability

  • Deal tracking

    Deal tracking capability

  • Project management

    Project management capability

  • Task management

    Task management capability

  • Email integration

    Email integration capability

  • Reporting

    Reporting capability

  • Mobile app

    Mobile app capability

  • Mailchimp

    Integration with Mailchimp

  • Slack

    Integration with Slack

  • Zapier

    Integration with Zapier

  • Google Drive

    Integration with Google Drive

  • DocuSign

    Integration with DocuSign

Behind it

Who makes Insightly

Company
Insightly
Based in
Raleigh, NC

Keep looking

Where to go from Insightly

Other CRM Sales software

  • Sales execution platform for revenue teams

  • Revenue intelligence platform

  • Sales enablement and content management platform

  • All-in-one CRM and business automation platform

  • Revenue platform for full-funnel accuracy

Softwr does not host reviews and shows no star rating for Insightly, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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