CRM · pricing
Capsule pricing
Capsule publishes 3 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.
As of 30 August 2026, Capsule pricing is $19/month across 3 published tiers. Figures are the vendor's list prices as recorded on this page's last check; the vendor's site is the final word.
- Entry price
- $19/month
- Model
- Subscription
- Tiers
- 3
- Free tier
- Not on record
Capsule plans, side by side
Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.
| Plan | Price | Features listed | Step up from the tier below |
|---|---|---|---|
| Starter | $19/month | 2 | Entry tier |
| Professional | $39/month | 3 | +$20/month, 3 more features |
| Enterprise | $99/month | 3 | +$60/month, 3 more features |
What each tier adds
The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.
Starter
$19/monthThe entry tier. It covers contact management, task tracking.
Professional
$39/monthOver Starter, this tier adds:
- Everything in Starter
- Pipeline management
- Reporting
Enterprise
$99/monthOver Professional, this tier adds:
- Everything in Professional
- Custom fields
- API access
What the product covers
The full Capsule feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.
Other
- Contact management
- Deal tracking
- Task management
- Email sync
- Activity timeline
Integrations
- Slack
- Zapier
- Google Apps
Security
- GDPR
Deployment
- Cloud deployment
Platform
- Web support
- Ios support
- Android support
Localization
- English language support
People bring Capsule in for simple contact and pipeline crm for a small team, tracking deals and follow-up tasks, linking emails and notes to contact records, multiple sales pipelines on the paid tiers. If that is not the job you are buying for, the alternatives to Capsule are worth a look before you commit to a tier.
How that compares in CRM
Across the 6 crm tools in this directory that publish a starting price, the median entry point is $24/month. Capsule starts at $19/month, which puts it below the middle of its category.
| Tool | Entry price | Model | Rated | Head to head |
|---|---|---|---|---|
| Capsule (this page) | $19/month | subscription | - | |
| Kylas | Free, then 12999/month | Flat rate per month, unlimited users | - | vs Capsule |
| Bigin | Free, then $7/month | Per user per month | - | vs Capsule |
| Apptivo | On request | Per user per month | - | vs Capsule |
| Scratchpad | Free, then $19/month | Per user per month | - | vs Capsule |
| OnePageCRM | $9.95/month | Per user per month | - | vs Capsule |
| Salesflare | $29/month | Per user per month | - | vs Capsule |
Ratings are aggregated from third-party sources and imported with each catalogue entry, they are not reviews hosted on Softwr. How each figure is used is set out on the Capsule badges page.
Before you pay for Capsule
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: 3 tiers between $19/month and $99/month, with the jump itemised above. With no free tier on record, the cheapest way to answer the rest is to compare Capsule against the tools that do have one before committing.
Capsule runs on web, ios, android, and is published by Capsule CRM of London, UK. The full record is on the Capsule review, and the rest of the category is under best crm tools.
Capsule pricing questions
- How much does Capsule cost?
- Capsule publishes 3 tiers, from $19/month for Starter up to $99/month for Enterprise. The cheapest paid tier is $19/month.
- Does Capsule have a free plan?
- Not on the record we hold: Capsule is listed as subscription. Whether a free trial is offered is not something this record captures, so check the vendor's site.
- What is the difference between Starter and Professional on Capsule?
- Professional costs $39/month against $19/month, and adds everything in starter, pipeline management, reporting.
- Is the Enterprise plan on Capsule worth it?
- That depends entirely on whether you need what it adds, which on the published record is everything in professional, custom fields, api access. It costs $99/month against $19/month for Starter. Softwr has not used either tier, so this page can tell you what changes, not whether it is worth the difference to you.
- Is Capsule expensive for a crm tool?
- It starts below the middle of its category. Across the 6 crm tools in this directory that publish a starting price, the median entry point is $24/month; Capsule starts at $19/month.
- Which crm tools can I use without paying?
- 3 of the 8 crm tools listed alongside Capsule have a free tier: Kylas, Bigin, Scratchpad.
- What am I actually paying for with Capsule?
- The record lists 14 features across 6 areas: other, integrations, security, deployment, platform, localization. In practice it is brought in for simple contact and pipeline crm for a small team, tracking deals and follow-up tasks, linking emails and notes to contact records.
- Does Capsule charge per user?
- The record carries a price and a billing period for each of its 3 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these Capsule prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare Capsule against before paying?
- The closest crm tools in this directory are Kylas, Bigin, Apptivo, Scratchpad. Each has a side-by-side comparison with Capsule covering price, platforms and features.