CRM · head to head
Capsule vs Streak
The short version
- Only Streak has a free tier, so it costs nothing to try first.
- Each has a real cost: Capsule the free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline; Streak the free tier is email tools only, with pipelines, contact records and automation all requiring the Pro plan
- They diverge on capability: Capsule covers Contact management, Streak covers Pipeline management.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Capsule and Streak actually diverge.
Identical on both: pricing model (subscription), user rating (Not yet rated), category (CRM).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Capsule
- Contact management
- Deal tracking
- Task management
- Email sync
- Activity timeline
- Zapier
- Google Apps
- Ios support
Only in Streak
- Pipeline management
- Email tracking
- Automation
- Document tracking
- Live engagement metrics
- Gmail
- Outlook
- Google Sheets
Both cover
- Slack
- GDPR
- Cloud deployment
- Web support
- English language support
What people use each for
The jobs each tool is most often brought in to do.
Capsule
- Simple contact and pipeline CRM for a small teamnot Streak
- Tracking deals and follow-up tasksnot Streak
- Linking emails and notes to contact recordsnot Streak
- Multiple sales pipelines on the paid tiersnot Streak
Streak
- Managing sales pipelines directly inside Gmailnot Capsule
- Tracking email opens and running mail merges from an inboxnot Capsule
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Capsule
- The free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
- Contact ceilings gate every tier, from 30,000 on Starter to 120,000 on Advanced
- Per-user prices are not shown as figures on the pricing page, only as tier names
- Ultimate is quote-only
Streak
- The free tier is email tools only, with pipelines, contact records and automation all requiring the Pro plan
- Free mail merge is capped at 50 a day
- The entry paid plan is $49 per user per month, which is high for a CRM that lives inside Gmail
- Integrations require a paid plan
Pricing, plan by plan
Capsule
$19/month- Starter$19/month
- Contact management
- Task tracking
- Professional$39/month
- Everything in Starter
- Pipeline management
- Reporting
- Enterprise$99/month
- Everything in Professional
- Custom fields
- API access
Streak
Free- FreeFree
- Email tracking
- Mail merge 50 per day
- Snippets
- Pro$49/month
- Core CRM features
- Mail merge
- Shared pipelines
- Pro+$69/month
- Advanced reports
- Integrations and automations
- Archived users
- Enterprise$129/month
- Custom roles
- Data validation
- Dedicated support
Which should you pick?
Choose Capsule if
- You need contact management.
- You work on Web, Ios, Android.
- You also want deal tracking.
Choose Streak if
- You need pipeline management.
- You want to start without paying.
- You also want email tracking.
Questions people ask
- Is Capsule or Streak better?
- Neither clearly leads. Capsule starts at $19/month and Streak at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Capsule or Streak?
- Streak has a free tier; the other does not. Paid plans start at $19/month for Capsule and Free for Streak.
- Does Capsule or Streak run on more platforms?
- Capsule runs on Web, Ios, Android. Streak runs on Web.
- Can I use Streak for free?
- Yes. Streak has a free tier, so you can try it without paying. Capsule starts at $19/month.
- What is Capsule best used for?
- Capsule is most often used for simple contact and pipeline crm for a small team, tracking deals and follow-up tasks, linking emails and notes to contact records, multiple sales pipelines on the paid tiers. Of those, simple contact and pipeline crm for a small team and tracking deals and follow-up tasks are not what Streak is typically brought in for.
- What can Capsule do that Streak cannot?
- Capsule covers Contact management, Deal tracking, Task management, Email sync. Streak covers Pipeline management, Email tracking, Automation, Document tracking. Both handle Slack, GDPR, Cloud deployment, Web support.
Answered from the vendors’ own pages
Capsule: How long is the free trial for Capsule CRM paid plans?
Capsule CRM offers a 14-day free trial with no credit card required. None of the paid plan features are limited during the trial period.
SourceStreak: Is there a free version of Streak?
Yes, Streak offers a free tier with email tracking, mail merge up to 50 per day, snippets, and other basic features forever at no cost.
SourceCapsule: What is the maximum number of contacts included in Capsule's free plan?
The free plan allows up to 250 contacts and supports a maximum of 2 users with 1 sales pipeline.
SourceStreak: What discount is available for annual billing?
Streak offers a 20% discount when you pay annually instead of monthly on all paid plans.
SourceCapsule: Does Capsule CRM offer annual billing discounts?
Yes, when you choose annual billing instead of monthly, Capsule CRM offers up to 15% discount on your subscription.
SourceStreak: What is the difference between Pro and Pro+ plans?
Pro+ costs $69 per month versus $49 for Pro and adds advanced reports, integrations, automations, and increases AI credits from 20 to 150 per user per month.
SourceCapsule: Can I cancel my Capsule CRM account anytime or are there long-term commitments?
You can cancel your Capsule account at any time, and there are zero setup fees when opening an account.
SourceCapsule: Does Capsule CRM support importing data from spreadsheets or other tools?
Yes, Capsule CRM supports data migration from spreadsheets and select integrations like Xero and Zendesk.
SourceRelated pages
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