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Folk logo

Folk

The CRM that works for you, not the other way around

As of 30 August 2026, Folk has a free plan and paid plans start at $24/month. Folk is a modern CRM that's as flexible as a spreadsheet and as powerful as traditional CRMs. Softwr lists it under CRM. Folk is made by Folk App Inc, launched in 2020, available on Web.

Overview

What Folk does

Folk is a modern CRM that's as flexible as a spreadsheet and as powerful as traditional CRMs. It helps teams build stronger relationships by organizing contacts, tracking interactions, and automating outreach.

What people use it for

  • Contact management
  • Sales outreach
  • Networking
  • Recruitment
  • Investor relations

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Folk.

  • No native mobile app, only works through mobile browser which is not optimized for phones
  • Limited workflow automation capabilities compared to enterprise CRMs
  • No automatic phone call tracking, requires manual entry
  • Limited reporting and analytics features
  • Monthly caps on email sends and enrichment credits on lower tiers
  • LinkedIn Chrome extension sometimes has synchronization problems
  • Email sent through Folk sometimes doesn't appear as sent in user's Outlook account

Cross-shopped

What people choose instead of Folk

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

  • Folk logo
    Folk
    vs
    HubSpot logo
    HubSpot

    HubSpot: Full-featured CRM with workflow automation, email tracking, and native mobile apps

  • Folk logo
    Folk
    vs
    Pipedrive logo
    Pipedrive

    Pipedrive: Sales-focused CRM with visual pipeline management and call tracking features

  • Folk logo
    Folk
    vs
    Capsule logo
    Capsule

    Capsule: Lightweight CRM similar to Folk focused on simple contact management

Pricing

What Folk costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Standard

$24 /mo

  • Pipeline management
  • Email campaigns
  • Contact enrichment
  • 5000+ integrations

Premium

$48 /mo

  • Custom objects
  • Email sequences
  • Dashboards
  • API access

Enterprise

$80 /mo

  • Dedicated account manager
  • Custom integrations
  • Priority support

Capabilities

Features

  • Contact management

  • Email tracking

  • Mail merge

  • Chrome extension

  • Tags & groups

  • Notes & activities

  • Import/export

  • Search & filters

  • Gmail

    Integration with Gmail

  • LinkedIn

    Integration with LinkedIn

  • Twitter

    Integration with Twitter

  • Typeform

    Integration with Typeform

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

What are Folk's pricing plans?

Folk offers three plans: Standard at $24/month per member (billed annually), Premium at $48/month with custom objects and email sequences, and Enterprise from $80/month with advanced security and dedicated support. New workspaces get a 2-week free trial with all Premium features.

Source
Does Folk offer a mobile app?

Folk does not have native iOS or Android apps. The web interface technically works on mobile browsers but is built primarily for desktop use.

Source
Does Folk track phone calls automatically?

No, Folk does not automatically track phone calls. All call interactions must be manually entered into the system.

Source
What integrations does Folk support?

Folk supports over 5,000 integrations through platforms like Zapier and Make. It includes native email, calendar, and WhatsApp sync, LinkedIn extension, and can enrich contact data using its built-in enrichment tool.

Source

Behind it

Who makes Folk

Company
Folk App Inc
Based in
Paris, France
Founders
Simo Lemhandez, Thibaud Elzière, Jean-Yves Poilleux
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Softwr does not host reviews and shows no star rating for Folk, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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