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CRM · head to head

Pipedrive vs UserVoice

Pipedrive logo

Pipedrive

CRM

The CRM that sales teams love to use

From
On request
Free plan
No
Full reviewWebsite
UserVoice logo

UserVoice

Customer Support

Plans that scale with your team

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Only UserVoice has a free tier, so it costs nothing to try first.
  • Each has a real cost: Pipedrive email account connectivity restricted to maximum of five email accounts per user; UserVoice no tier names, prices or billing cycles are published on the pricing page; every call to action reads Talk to an Expert rather than showing a figure
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Pipedrive and UserVoice actually diverge.

Attributes where Pipedrive and UserVoice differ
AttributePipedriveUserVoice
Starting priceOn requestFree
Pricing modelsubscriptionusage-based
Free tierNoYes
PlatformsWeb, iOS, AndroidWeb
CategoryCRMCustomer Support
Founded2010Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Pipedrive

  • Visual pipeline
  • Deal tracking
  • Activity reminders
  • Email integration
  • Mobile apps
  • Reporting
  • Goal tracking
  • Lead management

Only in UserVoice

Nothing recorded that Pipedrive does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Pipedrive

  • Sales pipeline management with kanban-style dashboardsnot UserVoice
  • Multi-channel communication with email and calendar syncnot UserVoice
  • Sales automation for small to mid-market teamsnot UserVoice

UserVoice

  • Collecting and prioritizing customer feedback from multiple channelsnot Pipedrive
  • Building internal feedback portals for product teamsnot Pipedrive
  • Mapping customer needs to product roadmap decisionsnot Pipedrive
  • Consolidating voice of customer across feedback channelsnot Pipedrive

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Pipedrive

  • Email account connectivity restricted to maximum of five email accounts per user

UserVoice

  • No tier names, prices or billing cycles are published on the pricing page; every call to action reads Talk to an Expert rather than showing a figure
  • Pricing is based on feedback volume and which integrations are connected rather than a flat seat price, so cost cannot be estimated without a sales conversation

Pricing, plan by plan

Pipedrive

On request

No published plan breakdown. See the Pipedrive review.

UserVoice

Free

No published plan breakdown. See the UserVoice review.

Which should you pick?

Choose Pipedrive if

  • You need visual pipeline.
  • You work on Web, iOS, Android.
  • You also want deal tracking.
Pipedrive review

Choose UserVoice if

  • You want to start without paying.
UserVoice review

Questions people ask

Is Pipedrive or UserVoice better?
Neither clearly leads. Pipedrive starts at On request and UserVoice at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Pipedrive or UserVoice?
UserVoice has a free tier; the other does not. Paid plans start at On request for Pipedrive and Free for UserVoice.
Does Pipedrive or UserVoice run on more platforms?
Pipedrive runs on Web, iOS, Android. UserVoice runs on Web.
Can I use UserVoice for free?
Yes. UserVoice has a free tier, so you can try it without paying. Pipedrive starts at On request.
What is Pipedrive best used for?
Pipedrive is most often used for sales pipeline management with kanban-style dashboards, multi-channel communication with email and calendar sync, sales automation for small to mid-market teams. Of those, sales pipeline management with kanban-style dashboards and multi-channel communication with email and calendar sync are not what UserVoice is typically brought in for.
What can Pipedrive do that UserVoice cannot?
Pipedrive covers Visual pipeline, Deal tracking, Activity reminders, Email integration.

Answered from the vendors’ own pages

Pipedrive: How long is Pipedrive's free trial and what's required to start?

Pipedrive offers a 14-day free trial with full platform access. No credit card is required to begin the trial, making it accessible to businesses of any size.

Source
UserVoice: Does UserVoice charge per user seat or by usage?

UserVoice uses a usage-based pricing model that scales with what you use, never by seat. Costs depend on feedback volume, tools leveraged, and integrations connected, not the number of people on your team.

Source
Pipedrive: Are specific pricing tiers and costs detailed on the homepage?

The homepage does not list specific pricing amounts or tier names. Detailed subscription information and pricing costs are available on Pipedrive's dedicated pricing page.

Source
UserVoice: Can I try UserVoice before committing to a paid plan?

Yes, UserVoice offers 30-day free trials after booking a demo. No credit card is required to start the trial.

Source
Pipedrive: What core features does Pipedrive include?

Pipedrive includes pipeline management, automation, AI capabilities, email sync, and reporting features. Feature availability at different price levels is detailed on their pricing page.

Source
UserVoice: What happens if I need help during onboarding?

UserVoice includes expert onboarding and dedicated customer success manager support with all paid plans to help you get started.

Source
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