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CRM · head to head

Copper vs UserVoice

Copper logo

Copper

CRM

Gmail-native CRM for growth teams

From
Free
Free plan
Yes
Visit CopperFull review
UserVoice logo

UserVoice

Customer Support

Plans that scale with your team

From
Free
Free plan
Yes
Visit UserVoiceFull review

The short version

  • Copper is a CRM platform.
  • UserVoice is free; Copper starts at $29/user/mo.
  • Where Copper falls short: the Basic plan caps at 2,500 contacts and 25 companies, which is small for a CRM at $23 per user per month.
  • Prices and features on this page were last checked on 13 November 2026.

Where they differ

Only the attributes on which Copper and UserVoice actually diverge.

Attributes where Copper and UserVoice differ
AttributeCopperUserVoice
Pricing modelSubscriptionUsage-based
CategoryCRMCustomer Support

Identical on both: starting price (Free), free tier (Yes), platforms (Web).

Not yet recorded: founded for UserVoice.

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Copper

  • Gmail integration
  • Contact management
  • Deal tracking
  • Pipeline management
  • Email tracking
  • Automation
  • Gmail
  • Google Calendar

Only in UserVoice

Nothing recorded that Copper does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Copper

  • CRM for teams working inside Google Workspacenot UserVoice
  • Pipeline and deal trackingnot UserVoice
  • Contact enrichment and activity capturenot UserVoice
  • Workflow automation on the higher tiersnot UserVoice

UserVoice

  • Collecting and prioritizing customer feedback from multiple channelsnot Copper
  • Building internal feedback portals for product teamsnot Copper
  • Mapping customer needs to product roadmap decisionsnot Copper
  • Consolidating voice of customer across feedback channelsnot Copper

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Copper

  • The Basic plan caps at 2,500 contacts and 25 companies, which is small for a CRM at $23 per user per month
  • Professional at $59 per user per month still caps at 15,000 contacts and 50 companies
  • Workflow automation, bulk email and reporting all require Professional
  • Email sequences, custom reports and multi-currency are Business tier only at $99 per user per month
  • The advertised prices are the annual rates; monthly billing runs from $29 to $134 per user

UserVoice

  • No tier names, prices or billing cycles are published on the pricing page; every call to action reads Talk to an Expert rather than showing a figure
  • Pricing is based on feedback volume and which integrations are connected rather than a flat seat price, so cost cannot be estimated without a sales conversation

Pricing, plan by plan

Copper

Free
  • BasicOn request
    • Task automation
    • pipelines
    • project management
  • ProfessionalOn request
    • All Basic features
    • workflow automation
    • bulk email
  • BusinessOn request
    • All Professional features
    • email series
    • custom reports

UserVoice

Free

No published plan breakdown. See the UserVoice review.

Which should you pick?

Choose Copper if

  • You need gmail integration.
  • You want to start without paying.
  • You also want contact management.
Copper review

Choose UserVoice if

  • You want to start without paying.
UserVoice review

Questions people ask

Is Copper or UserVoice better?
Neither clearly leads. Copper starts at Free and UserVoice at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Copper or UserVoice?
Copper starts at Free and UserVoice at Free.
Does Copper or UserVoice run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Copper for free?
Both have a free tier, so you can try either at no cost before committing.
What is Copper best used for?
Copper is most often used for crm for teams working inside google workspace, pipeline and deal tracking, contact enrichment and activity capture, workflow automation on the higher tiers. Of those, crm for teams working inside google workspace and pipeline and deal tracking are not what UserVoice is typically brought in for.
What can Copper do that UserVoice cannot?
Copper covers Gmail integration, Contact management, Deal tracking, Pipeline management.

Answered from the vendors’ own pages

Copper: How much does Copper cost per person?

Basic is $29/month (or $23/month annual). Professional is $69/month (or $59/month annual). Business is $134/month (or $99/month annual). All pricing is per seat in USD, excluding taxes.

Source
UserVoice: Does UserVoice charge per user seat or by usage?

UserVoice uses a usage-based pricing model that scales with what you use, never by seat. Costs depend on feedback volume, tools leveraged, and integrations connected, not the number of people on your team.

Source
Copper: What contact limit does each plan allow?

Basic allows 2,500 contacts. Professional allows 15,000 contacts. Business allows unlimited contacts.

Source
UserVoice: Can I try UserVoice before committing to a paid plan?

Yes, UserVoice offers 30-day free trials after booking a demo. No credit card is required to start the trial.

Source
Copper: How much can I save by paying annually?

Annual billing saves 14-26% vs. monthly: Basic saves 20%, Professional saves 14%, Business saves 26%. For example, Professional costs $69/month on monthly billing but only $59/month when billed annually.

Source
UserVoice: What happens if I need help during onboarding?

UserVoice includes expert onboarding and dedicated customer success manager support with all paid plans to help you get started.

Source
Copper: Is there a free trial or free plan?

Yes. Copper offers a 14-day free trial with instant activation and no credit card required. Trial includes full access to all features.

Source
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