Is Kylas or Pipedrive better?

Neither clearly leads. Kylas starts at Free and Pipedrive at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Kylas or Pipedrive?

Kylas has a free tier; the other does not. Paid plans start at Free for Kylas and On request for Pipedrive.

Does Kylas or Pipedrive run on more platforms?

Both run on Web, iOS, Android, so platform support will not decide this one for you.

Can I use Kylas for free?

Yes. Kylas has a free tier, so you can try it without paying. Pipedrive starts at On request.

What is Kylas best used for?

Kylas is most often used for a twenty five person indian inside sales team where per seat crm pricing would cost several times a flat monthly rate, a company that wants every employee including support and delivery staff to see customer records without buying them seats, a business with high sales headcount turnover that does not want to renegotiate licence counts every quarter, an indian sme needing native whatsapp, indiamart and local telephony connections rather than a western crm with adapters. Of those, a twenty five person indian inside sales team where per seat crm pricing would cost several times a flat monthly rate and a company that wants every employee including support and delivery staff to see customer records without buying them seats are not what Pipedrive is typically brought in for.

What can Kylas do that Pipedrive cannot?

Kylas covers Unlimited users on every plan, Lead and deal management, Record based limits, Workflow automation. Pipedrive covers Visual pipeline, Deal tracking, Activity reminders, Email integration. Both handle Mobile apps.

CRM · head to head

Kylas vs Pipedrive

Kylas

CRM

Indian sales CRM sold at a flat monthly rate with unlimited users instead of per seat

From: Free
Rated: -

Full review Website

Pipedrive

CRM

The CRM that sales teams love to use

From: On request
Rated: -

Full review Website

The short version

Only Kylas has a free tier, so it costs nothing to try first.
Each has a real cost: Kylas unlimited users only moves the meter rather than removing it: records are capped, and expanding beyond one hundred thousand costs 500 INR per twenty thousand, which becomes the real cost driver for any business with a large lead database.; Pipedrive email account connectivity restricted to maximum of five email accounts per user
They diverge on capability: Kylas covers Unlimited users on every plan, Pipedrive covers Visual pipeline.
Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Kylas and Pipedrive actually diverge.

Attributes where Kylas and Pipedrive differ
Attribute	Kylas	Pipedrive
Starting price	Free	On request
Pricing model	Flat rate per month, unlimited users	subscription
Free tier	Yes	No
Founded	Unknown	2010

Identical on both: platforms (Web, iOS, Android), user rating (Not yet rated), category (CRM).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Kylas

Unlimited users on every plan
Lead and deal management
Record based limits
Workflow automation
Quotation management
Telephony integrations
WhatsApp and SMS
BI analytics add-on

Only in Pipedrive

Visual pipeline
Deal tracking
Activity reminders
Email integration
Reporting
Goal tracking
Lead management
Google Workspace

Both cover

Mobile apps

What people use each for

The jobs each tool is most often brought in to do.

Kylas

A twenty five person Indian inside sales team where per seat CRM pricing would cost several times a flat monthly ratenot Pipedrive
A company that wants every employee including support and delivery staff to see customer records without buying them seatsnot Pipedrive
A business with high sales headcount turnover that does not want to renegotiate licence counts every quarternot Pipedrive
An Indian SME needing native WhatsApp, IndiaMART and local telephony connections rather than a Western CRM with adaptersnot Pipedrive

Pipedrive

Sales pipeline management with kanban-style dashboardsnot Kylas
Multi-channel communication with email and calendar syncnot Kylas
Sales automation for small to mid-market teamsnot Kylas

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Kylas

Unlimited users only moves the meter rather than removing it: records are capped, and expanding beyond one hundred thousand costs 500 INR per twenty thousand, which becomes the real cost driver for any business with a large lead database.
Core functionality such as workflows, email templates and email tracking is sold as separate add-ons from 500 to 800 INR a month, so the advertised flat rate is not what an automated sales operation actually pays.
The free Embark plan caps records at ten thousand and explicitly cannot be expanded, so it is a trial with no upgrade path in place rather than a workable long term free tier.
Kylas is built around Indian sales practice and its integration marketplace is dominated by Indian telephony, payments and lead sources, which makes it a poor fit for companies selling primarily into Europe or North America.
Onboarding is charged at 25,000 INR one-off with training at 5,000 INR per three hour session, so first year cost is meaningfully above twelve months of subscription.

Pipedrive

Email account connectivity restricted to maximum of five email accounts per user

Pricing, plan by plan

Kylas

Free

EmbarkFree
- Free for life
- Unlimited users
- Ten thousand records, not expandable
Elevate$12999/month
- Flat rate for unlimited users, not per seat
- One hundred thousand records, expandable
- Quarterly, half-yearly and annual billing terms
Exceed$undefined/month
- Custom pricing
- Unlimited users
- Around 1.1 million records, adjustable

Pipedrive

On request

No published plan breakdown. See the Pipedrive review.

Which should you pick?

Choose Kylas if

You need unlimited users on every plan.
You want to start without paying.
You work on Web, iOS, Android.
You also want lead and deal management.

Kylas review

Choose Pipedrive if

You need visual pipeline.
You work on Web, iOS, Android.
You also want deal tracking.

Pipedrive review

Questions people ask

Is Kylas or Pipedrive better?: Neither clearly leads. Kylas starts at Free and Pipedrive at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Kylas or Pipedrive?: Kylas has a free tier; the other does not. Paid plans start at Free for Kylas and On request for Pipedrive.
Does Kylas or Pipedrive run on more platforms?: Both run on Web, iOS, Android, so platform support will not decide this one for you.
Can I use Kylas for free?: Yes. Kylas has a free tier, so you can try it without paying. Pipedrive starts at On request.
What is Kylas best used for?: Kylas is most often used for a twenty five person indian inside sales team where per seat crm pricing would cost several times a flat monthly rate, a company that wants every employee including support and delivery staff to see customer records without buying them seats, a business with high sales headcount turnover that does not want to renegotiate licence counts every quarter, an indian sme needing native whatsapp, indiamart and local telephony connections rather than a western crm with adapters. Of those, a twenty five person indian inside sales team where per seat crm pricing would cost several times a flat monthly rate and a company that wants every employee including support and delivery staff to see customer records without buying them seats are not what Pipedrive is typically brought in for.
What can Kylas do that Pipedrive cannot?: Kylas covers Unlimited users on every plan, Lead and deal management, Record based limits, Workflow automation. Pipedrive covers Visual pipeline, Deal tracking, Activity reminders, Email integration. Both handle Mobile apps.

Answered from the vendors’ own pages

Kylas: What does Kylas cost?

The Elevate plan is a flat rate of about 12,999 INR per month for unlimited users, with quarterly, half-yearly and annual terms. There is a free Embark plan and a custom Exceed tier.

Pipedrive: How long is Pipedrive's free trial and what's required to start?

Pipedrive offers a 14-day free trial with full platform access. No credit card is required to begin the trial, making it accessible to businesses of any size.

Source

Kylas: Does unlimited users really mean unlimited?

Yes for seats. The limit is on records: ten thousand on the free plan, one hundred thousand on Elevate, expandable at 500 INR per twenty thousand.

Pipedrive: Are specific pricing tiers and costs detailed on the homepage?

The homepage does not list specific pricing amounts or tier names. Detailed subscription information and pricing costs are available on Pipedrive's dedicated pricing page.

Source

Kylas: What is not included in the flat rate?

Workflows, email templates, email tracking, the security module and BI analytics are add-ons from 500 to 5,000 INR per month. Onboarding is 25,000 INR one-off.

Pipedrive: What core features does Pipedrive include?

Pipedrive includes pipeline management, automation, AI capabilities, email sync, and reporting features. Feature availability at different price levels is detailed on their pricing page.

Source

Kylas: Is it usable outside India?

It works, but the integration marketplace and sales workflows are built for the Indian market and the pricing is quoted in rupees.

Kylas vs Pipedrive

Kylas

Pipedrive

The short version

Where they differ

What each one covers

Only in Kylas

Only in Pipedrive

Both cover

What people use each for

Kylas

Pipedrive

Where each one falls short

Kylas

Pipedrive

Pricing, plan by plan

Kylas

Pipedrive

Which should you pick?

Choose Kylas if

Choose Pipedrive if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on Kylas

More on Pipedrive

Keep looking

Other head to heads