Is Capsule CRM or Copper better?

Neither clearly leads. Capsule CRM starts at Free and Copper at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Capsule CRM or Copper?

Capsule CRM starts at Free and Copper at Free.

Does Capsule CRM or Copper run on more platforms?

Both run on Web, so platform support will not decide this one for you.

Can I use Capsule CRM for free?

Both have a free tier, so you can try either at no cost before committing.

What is Capsule CRM best used for?

Capsule CRM is most often used for centralizing customer data for sales, tracking sales pipeline and conversion, managing project delivery with kanban boards, automating task workflows for teams. Of those, centralizing customer data for sales and tracking sales pipeline and conversion are not what Copper is typically brought in for.

What can Capsule CRM do that Copper cannot?

Copper covers Gmail integration, Contact management, Deal tracking, Pipeline management.

CRM · head to head

Capsule CRM vs Copper

Capsule CRM

CRM

The customer relationship management CRM

From: Free
Rated: -

Full review Website

Copper

CRM

Gmail-native CRM for growth teams

From: Free
Rated: -

Full review Website

The short version

Each has a real cost: Capsule CRM free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline; Copper the Basic plan caps at 2,500 contacts and 25 companies, which is small for a CRM at $23 per user per month
Prices and features above were last checked on 2 September 2026.

Where they differ

Only the attributes on which Capsule CRM and Copper actually diverge.

Attributes where Capsule CRM and Copper differ
Attribute	Capsule CRM	Copper
Pricing model	freemium	subscription
Founded	Unknown	2014

Identical on both: starting price (Free), free tier (Yes), platforms (Web), user rating (Not yet rated), category (CRM).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Capsule CRM

Nothing recorded that Copper does not also cover.

Only in Copper

Gmail integration
Contact management
Deal tracking
Pipeline management
Email tracking
Automation
Gmail
Google Calendar

What people use each for

The jobs each tool is most often brought in to do.

Capsule CRM

Centralizing customer data for salesnot Copper
Tracking sales pipeline and conversionnot Copper
Managing project delivery with kanban boardsnot Copper
Automating task workflows for teamsnot Copper

Copper

CRM for teams working inside Google Workspacenot Capsule CRM
Pipeline and deal trackingnot Capsule CRM
Contact enrichment and activity capturenot Capsule CRM
Workflow automation on the higher tiersnot Capsule CRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule CRM

Free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
Starter plan, the cheapest paid tier, still caps at 30,000 contacts before requiring an upgrade to Growth (60,000) or Advanced (120,000)
Ultimate tier, aimed at teams of 5 or more users, has no published price and requires contacting sales
Marketing features are not included in any core plan; the Transpond marketing add-on costs an additional $11/month minimum on top of the CRM price

Copper

The Basic plan caps at 2,500 contacts and 25 companies, which is small for a CRM at $23 per user per month
Professional at $59 per user per month still caps at 15,000 contacts and 50 companies
Workflow automation, bulk email and reporting all require Professional
Email sequences, custom reports and multi-currency are Business tier only at $99 per user per month
The advertised prices are the annual rates; monthly billing runs from $29 to $134 per user

Pricing, plan by plan

Capsule CRM

Free

No published plan breakdown. See the Capsule CRM review.

Copper

Free

Basic$undefined/mo
Professional$undefined/mo
Business$undefined/mo

Which should you pick?

Choose Capsule CRM if

You want to start without paying.

Capsule CRM review

Choose Copper if

You need gmail integration.
You want to start without paying.
You also want contact management.

Copper review

Questions people ask

Is Capsule CRM or Copper better?: Neither clearly leads. Capsule CRM starts at Free and Copper at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule CRM or Copper?: Capsule CRM starts at Free and Copper at Free.
Does Capsule CRM or Copper run on more platforms?: Both run on Web, so platform support will not decide this one for you.
Can I use Capsule CRM for free?: Both have a free tier, so you can try either at no cost before committing.
What is Capsule CRM best used for?: Capsule CRM is most often used for centralizing customer data for sales, tracking sales pipeline and conversion, managing project delivery with kanban boards, automating task workflows for teams. Of those, centralizing customer data for sales and tracking sales pipeline and conversion are not what Copper is typically brought in for.
What can Capsule CRM do that Copper cannot?: Copper covers Gmail integration, Contact management, Deal tracking, Pipeline management.

Answered from the vendors’ own pages

Capsule CRM: How much does Capsule CRM cost?

Capsule CRM pricing is per-user, per-month with annual billing discounts up to 15%. Specific dollar amounts are not published on the pricing page; contact sales for exact pricing for Starter, Growth, and Advanced plans.

Source

Copper: How much does Copper cost per person?

Basic is $29/month (or $23/month annual). Professional is $69/month (or $59/month annual). Business is $134/month (or $99/month annual). All pricing is per seat in USD, excluding taxes.

Source

Capsule CRM: Does Capsule CRM offer a free tier?

Yes, Capsule CRM offers a free plan for up to 2 users with 250 contacts, 5 custom fields, 1 sales pipeline, and basic features. A 14-day free trial with no card required is also available for paid plans.

Source

Copper: What contact limit does each plan allow?

Basic allows 2,500 contacts. Professional allows 15,000 contacts. Business allows unlimited contacts.

Source

Capsule CRM: What contact limit does each paid plan include?

Starter plan includes 30,000 contacts, Growth plan includes 60,000 contacts, Advanced plan includes 120,000 contacts, and Ultimate includes custom limits.

Source

Copper: How much can I save by paying annually?

Annual billing saves 14-26% vs. monthly: Basic saves 20%, Professional saves 14%, Business saves 26%. For example, Professional costs $69/month on monthly billing but only $59/month when billed annually.

Source

Capsule CRM: Are there add-on costs beyond the base plan?

Yes, Capsule CRM offers a Marketing Add-on starting at $11/month that includes email campaigns, social posting, and lead capture forms.

Source

Copper: Is there a free trial or free plan?

Yes. Copper offers a 14-day free trial with instant activation and no credit card required. Trial includes full access to all features.

Source

Capsule CRM vs Copper

Capsule CRM

Copper

The short version

Where they differ

What each one covers

Only in Capsule CRM

Only in Copper

What people use each for

Capsule CRM

Copper

Where each one falls short

Capsule CRM

Copper

Pricing, plan by plan

Capsule CRM

Copper

Which should you pick?

Choose Capsule CRM if

Choose Copper if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on Capsule CRM

More on Copper

Keep looking

Other head to heads