CRM · head to head
Copper vs Gong
The short version
- Only Copper has a free tier, so it costs nothing to try first.
- Each has a real cost: Copper the Basic plan caps at 2,500 contacts and 25 companies, which is small for a CRM at $23 per user per month; Gong pricing not published; custom quotes and high platform fees make budget forecasting difficult
- They diverge on capability: Copper covers Gmail integration, Gong covers Call recording.
- Prices and features above were last checked on 2 September 2026.
Where they differ
Only the attributes on which Copper and Gong actually diverge.
Identical on both: user rating (Not yet rated), category (CRM).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Copper
- Gmail integration
- Contact management
- Deal tracking
- Pipeline management
- Email tracking
- Automation
- Gmail
- Google Calendar
Only in Gong
- Call recording
- AI transcription
- Deal intelligence
- Market intelligence
- Team coaching
- Salesforce
- HubSpot
- Zoom
Both cover
- Slack
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Copper
- CRM for teams working inside Google Workspacenot Gong
- Pipeline and deal trackingnot Gong
- Contact enrichment and activity capturenot Gong
- Workflow automation on the higher tiersnot Gong
Gong
- Call analysisnot Copper
- Deal forecastingnot Copper
- Sales coachingnot Copper
- Win/loss analysisnot Copper
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Copper
- The Basic plan caps at 2,500 contacts and 25 companies, which is small for a CRM at $23 per user per month
- Professional at $59 per user per month still caps at 15,000 contacts and 50 companies
- Workflow automation, bulk email and reporting all require Professional
- Email sequences, custom reports and multi-currency are Business tier only at $99 per user per month
- The advertised prices are the annual rates; monthly billing runs from $29 to $134 per user
Gong
- Pricing not published; custom quotes and high platform fees make budget forecasting difficult
- Built for sales calls only; limited contact center and multi-channel conversation coverage
- Forecasting and Engage modules use keyword-based analysis with 20-30 minute processing delay, not generative AI
- Conversation analysis cannot capture internal buyer meetings or decision-making discussions
Pricing, plan by plan
Copper
Free- Basic$undefined/mo
- Professional$undefined/mo
- Business$undefined/mo
Gong
$1600/user-per-yearNo published plan breakdown. See the Gong review.
Which should you pick?
Choose Copper if
- You need gmail integration.
- You want to start without paying.
- You also want contact management.
Choose Gong if
- You need call recording.
- You work on Web, Cloud-based SaaS.
- You also want ai transcription.
Questions people ask
- Is Copper or Gong better?
- Neither clearly leads. Copper starts at Free and Gong at $1600/user-per-year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Copper or Gong?
- Copper has a free tier; the other does not. Paid plans start at Free for Copper and $1600/user-per-year for Gong.
- Does Copper or Gong run on more platforms?
- Copper runs on Web. Gong runs on Web, Cloud-based SaaS.
- Can I use Copper for free?
- Yes. Copper has a free tier, so you can try it without paying. Gong starts at $1600/user-per-year.
- What is Copper best used for?
- Copper is most often used for crm for teams working inside google workspace, pipeline and deal tracking, contact enrichment and activity capture, workflow automation on the higher tiers. Of those, crm for teams working inside google workspace and pipeline and deal tracking are not what Gong is typically brought in for.
- What can Copper do that Gong cannot?
- Copper covers Gmail integration, Contact management, Deal tracking, Pipeline management. Gong covers Call recording, AI transcription, Deal intelligence, Market intelligence. Both handle Slack, Web support.
Answered from the vendors’ own pages
Copper: How much does Copper cost per person?
Basic is $29/month (or $23/month annual). Professional is $69/month (or $59/month annual). Business is $134/month (or $99/month annual). All pricing is per seat in USD, excluding taxes.
SourceGong: How much does Gong cost?
Gong pricing starts around $1,600 per user per year, with a mandatory platform fee of $5,000-$50,000 annually. Exact pricing is custom and requires a sales consultation.
SourceCopper: What contact limit does each plan allow?
Basic allows 2,500 contacts. Professional allows 15,000 contacts. Business allows unlimited contacts.
SourceGong: Does Gong integrate with Salesforce?
Yes. Gong integrates with Salesforce via REST API to import account data and export conversation summaries, enabling searchable calls by CRM fields.
SourceCopper: How much can I save by paying annually?
Annual billing saves 14-26% vs. monthly: Basic saves 20%, Professional saves 14%, Business saves 26%. For example, Professional costs $69/month on monthly billing but only $59/month when billed annually.
SourceGong: What conversations can Gong capture?
Gong was built primarily for sales call analysis and captures calls through integrations with major dialer systems. Coverage for contact center and multi-channel conversations is limited.
SourceCopper: Is there a free trial or free plan?
Yes. Copper offers a 14-day free trial with instant activation and no credit card required. Trial includes full access to all features.
SourceGong: Does Gong have an on-premise option?
Gong is a cloud-based SaaS platform without an on-premise deployment option. All conversation analysis and storage occurs in Gong's cloud infrastructure.
SourceRelated pages
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