CRM & Sales · head to head
Capsule vs Lusha
The short version
- Only Lusha has a free tier, so it costs nothing to try first.
- Each has a real cost: Capsule the free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline; Lusha lusha prices its B2B contact database on a per-contact credit model, starting with a free plan and charging a per-contact cost for paid tiers rather than flat seat pricing, per the vendor's own pricing page meta description (archived, 2024).
- They diverge on capability: Capsule covers Contact management, Lusha covers Contact database.
Where they differ
Only the attributes on which Capsule and Lusha actually diverge.
Identical on both: pricing model (subscription), user rating (Not yet rated), category (CRM & Sales).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Capsule
- Contact management
- Deal tracking
- Task management
- Email sync
- Activity timeline
- Slack
- Zapier
- Google Apps
Only in Lusha
- Contact database
- Email search
- Company intelligence
- Email verification
- Chrome extension
- Integrations
- Salesforce
- HubSpot
Both cover
- GDPR
- Cloud deployment
- Web support
- English language support
What people use each for
The jobs each tool is most often brought in to do.
Capsule
- Simple contact and pipeline CRM for a small teamnot Lusha
- Tracking deals and follow-up tasksnot Lusha
- Linking emails and notes to contact recordsnot Lusha
- Multiple sales pipelines on the paid tiersnot Lusha
Lusha
- Lead generationnot Capsule
- Contact researchnot Capsule
- Email verificationnot Capsule
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Capsule
- The free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
- Contact ceilings gate every tier, from 30,000 on Starter to 120,000 on Advanced
- Per-user prices are not shown as figures on the pricing page, only as tier names
- Ultimate is quote-only
Lusha
- Lusha prices its B2B contact database on a per-contact credit model, starting with a free plan and charging a per-contact cost for paid tiers rather than flat seat pricing, per the vendor's own pricing page meta description (archived, 2024).
Pricing, plan by plan
Capsule
$19/month- Starter$19/month
- Contact management
- Task tracking
- Professional$39/month
- Everything in Starter
- Pipeline management
- Reporting
- Enterprise$99/month
- Everything in Professional
- Custom fields
- API access
Lusha
Free- FreeFree
- Limited searches
- Basic contact info
- Professional$99/month
- Everything in Free
- Advanced search
- Email verification
- Business$299/month
- Everything in Professional
- Advanced analytics
- API access
Which should you pick?
Choose Capsule if
- You need contact management.
- You work on Web, Ios, Android.
- You also want deal tracking.
Choose Lusha if
- You need contact database.
- You want to start without paying.
- You also want email search.
Questions people ask
- Is Capsule or Lusha better?
- Neither clearly leads. Capsule starts at $19/month and Lusha at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Capsule or Lusha?
- Lusha has a free tier; the other does not. Paid plans start at $19/month for Capsule and Free for Lusha.
- Does Capsule or Lusha run on more platforms?
- Capsule runs on Web, Ios, Android. Lusha runs on Web.
- Can I use Lusha for free?
- Yes. Lusha has a free tier, so you can try it without paying. Capsule starts at $19/month.
- What is Capsule best used for?
- Capsule is most often used for simple contact and pipeline crm for a small team, tracking deals and follow-up tasks, linking emails and notes to contact records, multiple sales pipelines on the paid tiers. Of those, simple contact and pipeline crm for a small team and tracking deals and follow-up tasks are not what Lusha is typically brought in for.
- What can Capsule do that Lusha cannot?
- Capsule covers Contact management, Deal tracking, Task management, Email sync. Lusha covers Contact database, Email search, Company intelligence, Email verification. Both handle GDPR, Cloud deployment, Web support, English language support.
Related pages
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- Lusha vs Salesforce
- Lusha vs Bitrix24
- Lusha vs Clari
- Lusha vs Freshsales
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- Lusha vs Zoho CRM
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