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Software · head to head

Capsule vs SharpSpring

Capsule logo

Capsule

Software

Visual CRM for small teams

From
$19/month
Rated
-
Full reviewWebsite
SharpSpring logo

SharpSpring

Software

Marketing automation for agencies

From
$50/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Capsule the free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline; SharpSpring still operates under the SharpSpring brand name (footer copyright SharpSpring 2026) as a Constant Contact product, serving over 2000 agencies and 10000 businesses per the vendor site
  • They diverge on capability: Capsule covers Deal tracking, SharpSpring covers Email marketing.

Where they differ

Only the attributes on which Capsule and SharpSpring actually diverge.

Attributes where Capsule and SharpSpring differ
AttributeCapsuleSharpSpring
Starting price$19/month$50/month
PlatformsWeb, Ios, AndroidWeb
Founded20082014

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Capsule

  • Deal tracking
  • Task management
  • Email sync
  • Activity timeline
  • Google Apps
  • Ios support
  • Android support

Only in SharpSpring

  • Email marketing
  • Landing pages
  • Marketing automation
  • CRM
  • Reporting
  • White labeling
  • Salesforce

Both cover

  • Contact management
  • Slack
  • Zapier
  • GDPR
  • Cloud deployment
  • Web support
  • English language support

What people use each for

The jobs each tool is most often brought in to do.

Capsule

  • Simple contact and pipeline CRM for a small teamnot SharpSpring
  • Tracking deals and follow-up tasksnot SharpSpring
  • Linking emails and notes to contact recordsnot SharpSpring
  • Multiple sales pipelines on the paid tiersnot SharpSpring

SharpSpring

  • Marketing automationnot Capsule
  • Lead generationnot Capsule
  • Client managementnot Capsule

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule

  • The free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
  • Contact ceilings gate every tier, from 30,000 on Starter to 120,000 on Advanced
  • Per-user prices are not shown as figures on the pricing page, only as tier names
  • Ultimate is quote-only

SharpSpring

  • Still operates under the SharpSpring brand name (footer copyright SharpSpring 2026) as a Constant Contact product, serving over 2000 agencies and 10000 businesses per the vendor site

Pricing, plan by plan

Capsule

$19/month
  • Starter$19/month
    • Contact management
    • Task tracking
  • Professional$39/month
    • Everything in Starter
    • Pipeline management
    • Reporting
  • Enterprise$99/month
    • Everything in Professional
    • Custom fields
    • API access

SharpSpring

$50/month
  • Professional$50/month
    • Contact management
    • Email marketing
    • Landing pages
  • Agency$100/month
    • Everything in Professional
    • Client management
    • White labeling
  • Enterprise$undefined/month
    • Everything in Agency
    • Custom integration
    • Dedicated support

Which should you pick?

Choose Capsule if

  • You need deal tracking.
  • You work on Web, Ios, Android.
  • You also want task management.
Capsule review

Choose SharpSpring if

  • You need email marketing.
  • You also want landing pages.
SharpSpring review

Questions people ask

Is Capsule or SharpSpring better?
Neither clearly leads. Capsule starts at $19/month and SharpSpring at $50/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule or SharpSpring?
Capsule starts at $19/month and SharpSpring at $50/month.
Does Capsule or SharpSpring run on more platforms?
Capsule runs on Web, Ios, Android. SharpSpring runs on Web.
What is Capsule best used for?
Capsule is most often used for simple contact and pipeline crm for a small team, tracking deals and follow-up tasks, linking emails and notes to contact records, multiple sales pipelines on the paid tiers. Of those, simple contact and pipeline crm for a small team and tracking deals and follow-up tasks are not what SharpSpring is typically brought in for.
What can Capsule do that SharpSpring cannot?
Capsule covers Deal tracking, Task management, Email sync, Activity timeline. SharpSpring covers Email marketing, Landing pages, Marketing automation, CRM. Both handle Contact management, Slack, Zapier, GDPR.
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