Softwr

Software · head to head

Bitrix24 vs Pipefy

Bitrix24 logo

Bitrix24

Software

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
Pipefy logo

Pipefy

Software

Workflow and process management, simplified

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Bitrix24 has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; Pipefy free Starter tier caps at 5 processes even with up to 10 users

Where they differ

Only the attributes on which Bitrix24 and Pipefy actually diverge.

Attributes where Bitrix24 and Pipefy differ
AttributeBitrix24Pipefy
Starting priceFreeOn request
Pricing modelsubscriptionquote
Free tierYesNo
PlatformsWeb, Ios, AndroidWeb
Founded2012Unknown

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Slack

Only in Pipefy

Nothing recorded that Bitrix24 does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales pipeline management for a small businessnot Pipefy
  • Team chat, tasks and project management in one suitenot Pipefy
  • Telephony and email integrated with customer recordsnot Pipefy
  • Document storage and collaborationnot Pipefy
  • Workflow automation and HR records on the higher tiersnot Pipefy

Pipefy

No use cases recorded yet. See the Pipefy review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

Pipefy

  • Free Starter tier caps at 5 processes even with up to 10 users
  • Business and Enterprise tiers publish no per-user price on the pricing page; both require contacting sales for a custom quote
  • Cancellations do not receive refunds even though the plan can be changed or stopped at any time

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

Pipefy

On request

No published plan breakdown. See the Pipefy review.

Which should you pick?

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Bitrix24 review

Choose Pipefy if

Nothing in the data separates Pipefy from Bitrix24 on the points above - pick on price and on how each one feels to use.

Pipefy review

Questions people ask

Is Bitrix24 or Pipefy better?
Neither clearly leads. Bitrix24 starts at Free and Pipefy at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or Pipefy?
Bitrix24 has a free tier; the other does not. Paid plans start at Free for Bitrix24 and On request for Pipefy.
Does Bitrix24 or Pipefy run on more platforms?
Bitrix24 runs on Web, Ios, Android. Pipefy runs on Web.
Can I use Bitrix24 for free?
Yes. Bitrix24 has a free tier, so you can try it without paying. Pipefy starts at On request.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what Pipefy is typically brought in for.
What can Bitrix24 do that Pipefy cannot?
Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management.
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Bitrix24

More on Pipefy

Keep looking

Other head to heads