Software · head to head
Bitrix24 vs Hive
The short version
- Only Bitrix24 has a free tier, so it costs nothing to try first.
- Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; Hive the free plan is capped at 200 MB of storage
- They diverge on capability: Bitrix24 covers Contact management, Hive covers Tasks.
Where they differ
Only the attributes on which Bitrix24 and Hive actually diverge.
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Bitrix24
- Contact management
- Sales pipeline
- Service desk
- Project management
- Chat
- Automation
- Mobile app
- Zapier
Only in Hive
- Tasks
- Gantt view
- Kanban
- Time tracking
- Forms
- Zoom
- Google Drive
- Dropbox
Both cover
- Slack
- Web support
- Ios support
- Android support
What people use each for
The jobs each tool is most often brought in to do.
Bitrix24
- CRM and sales pipeline management for a small businessnot Hive
- Team chat, tasks and project management in one suitenot Hive
- Telephony and email integrated with customer recordsnot Hive
- Document storage and collaborationnot Hive
- Workflow automation and HR records on the higher tiersnot Hive
Hive
- Project and task management with multiple project viewsnot Bitrix24
- Coordinating work, proofing and resourcing for teamsnot Bitrix24
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Bitrix24
- The free plan is limited to 2 users and 5 GB of storage
- Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
- Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
- Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
- SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month
Hive
- The free plan is capped at 200 MB of storage
- The Starter plan at $5 per user per month is limited to 10 projects
- Eight capabilities are sold as $5 per user add ons on the Teams plan, including CRM, timesheets, proofing, resourcing, advanced dashboards, external users and SSO
- Buying SSO plus a few of those add ons therefore costs more than the $12 base seat itself
- AI credits are metered monthly at 1,000, 3,000 and 5,000 by plan
Pricing, plan by plan
Bitrix24
Free- FreeFree
- Up to 12 users
- Basic CRM
- Chat
- Basic$39/month
- Everything in Free
- Sales automation
- Customer portal
- Standard$99/month
- Everything in Basic
- Advanced automation
- Custom fields
- Professional$199/month
- Everything in Standard
- Dedicated support
Hive
On request- FreeFree
- Basic features
- 10 users
- Teams$12/month
- Unlimited users
- Time tracking
- Automations
Which should you pick?
Choose Bitrix24 if
- You need contact management.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want sales pipeline.
Choose Hive if
- You need tasks.
- You work on Web, Ios, Android, Desktop.
- You also want gantt view.
Questions people ask
- Is Bitrix24 or Hive better?
- Neither clearly leads. Bitrix24 starts at Free and Hive at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Bitrix24 or Hive?
- Bitrix24 has a free tier; the other does not. Paid plans start at Free for Bitrix24 and On request for Hive.
- Does Bitrix24 or Hive run on more platforms?
- Bitrix24 runs on Web, Ios, Android. Hive runs on Web, Ios, Android, Desktop.
- Can I use Bitrix24 for free?
- Yes. Bitrix24 has a free tier, so you can try it without paying. Hive starts at On request.
- What is Bitrix24 best used for?
- Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what Hive is typically brought in for.
- What can Bitrix24 do that Hive cannot?
- Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. Hive covers Tasks, Gantt view, Kanban, Time tracking. Both handle Slack, Web support, Ios support, Android support.
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