Softwr

Software · head to head

Bitrix24 vs Sunsama

Bitrix24 logo

Bitrix24

Software

All-in-one CRM and business automation platform

From
Free
Rated
-
Sunsama logo

Sunsama

Software

The daily planner for busy professionals

From
$17/month
Rated
-

The short version

  • Only Bitrix24 has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; Sunsama pricing is higher than some competitor daily planners at $17+ per month
  • They diverge on capability: Bitrix24 covers Contact management, Sunsama covers Daily planning ritual.

Where they differ

Only the attributes on which Bitrix24 and Sunsama actually diverge.

Attributes where Bitrix24 and Sunsama differ
AttributeBitrix24Sunsama
Starting priceFree$17/month
Pricing modelsubscriptionUnknown
Free tierYesNo
Founded20122016

Identical on both: platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Zapier

Only in Sunsama

  • Daily planning ritual
  • Task timeboxing
  • Workload management
  • Shutdown routine
  • Focus mode
  • Google Calendar
  • Outlook
  • Todoist

Both cover

  • Slack
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales pipeline management for a small businessnot Sunsama
  • Team chat, tasks and project management in one suitenot Sunsama
  • Telephony and email integrated with customer recordsnot Sunsama
  • Document storage and collaborationnot Sunsama
  • Workflow automation and HR records on the higher tiersnot Sunsama

Sunsama

  • Schedulingnot Bitrix24
  • Appointment bookingnot Bitrix24
  • Time trackingnot Bitrix24
  • Resource managementnot Bitrix24
  • Team coordinationnot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

Sunsama

  • Pricing is higher than some competitor daily planners at $17+ per month
  • Requires consistent daily engagement with the planning ritual to be effective
  • Limited customization of the daily planning framework compared to more flexible task managers

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

Sunsama

$17/month
  • Pro Plan (Annual)$17/month
    • Unlimited usage
    • Unlimited integrations
    • AI + MCP + Zapier support
  • Pro Plan (Monthly)$22/month
    • Unlimited usage
    • Unlimited integrations
    • AI + MCP + Zapier support

Which should you pick?

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.

Choose Sunsama if

  • You need daily planning ritual.
  • You work on Web, iOS, Android.
  • You also want task timeboxing.

Questions people ask

Is Bitrix24 or Sunsama better?
Neither clearly leads. Bitrix24 starts at Free and Sunsama at $17/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or Sunsama?
Bitrix24 has a free tier; the other does not. Paid plans start at Free for Bitrix24 and $17/month for Sunsama.
Does Bitrix24 or Sunsama run on more platforms?
Bitrix24 runs on Web, Ios, Android. Sunsama runs on Web, iOS, Android.
Can I use Bitrix24 for free?
Yes. Bitrix24 has a free tier, so you can try it without paying. Sunsama starts at $17/month.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what Sunsama is typically brought in for.
What can Bitrix24 do that Sunsama cannot?
Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. Sunsama covers Daily planning ritual, Task timeboxing, Workload management, Shutdown routine. Both handle Slack, Web support.

Answered from the vendors’ own pages

Sunsama: What is the pricing for Sunsama and is there a free trial?

Sunsama costs $17 per month when billed yearly or $22 per month when billed monthly. A 14-day free trial is available without requiring a credit card.

Source
Sunsama: What task management tools does Sunsama integrate with?

Sunsama integrates with Asana, Todoist, Trello, Jira, Linear, Monday.com, Notion, ClickUp, GitHub, and Google Tasks, allowing you to pull tasks from these services into your daily plan.

Source
Sunsama: Can Sunsama sync with my calendar?

Yes, Sunsama is bidirectionally synced with Google Calendar, Outlook Calendar, and iCloud Calendar, creating a unified view of your schedule and daily commitments.

Source
Sunsama: Does Sunsama have a mobile app?

Yes, Sunsama is available as a mobile app on both iOS and Android through the Google Play Store and Apple App Store for managing your daily plan on the go.

Source

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