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Software · head to head

Bitrix24 vs Craft Docs

Bitrix24 logo

Bitrix24

Software

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
Craft Docs logo

Craft Docs

Software

Beautiful document and note-taking app for Apple devices

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; Craft Docs primarily designed for Apple ecosystem; limited support for Windows or Android
  • They diverge on capability: Bitrix24 covers Contact management, Craft Docs covers Rich document editing.

Where they differ

Only the attributes on which Bitrix24 and Craft Docs actually diverge.

Attributes where Bitrix24 and Craft Docs differ
AttributeBitrix24Craft Docs
Pricing modelsubscriptionUnknown
PlatformsWeb, Ios, AndroidiOS, iPadOS, macOS, Web
Founded20122019

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Slack

Only in Craft Docs

  • Rich document editing
  • Beautiful templates
  • Collaboration in real-time
  • Comments and discussions
  • iCloud sync
  • Powerful search
  • Dark and light themes
  • File attachments

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales pipeline management for a small businessnot Craft Docs
  • Team chat, tasks and project management in one suitenot Craft Docs
  • Telephony and email integrated with customer recordsnot Craft Docs
  • Document storage and collaborationnot Craft Docs
  • Workflow automation and HR records on the higher tiersnot Craft Docs

Craft Docs

  • Productivitynot Bitrix24
  • Collaborationnot Bitrix24
  • Task managementnot Bitrix24
  • Organizationnot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

Craft Docs

  • Primarily designed for Apple ecosystem; limited support for Windows or Android
  • Smaller ecosystem and community compared to Notion or Obsidian
  • Collaboration features less mature than dedicated team document platforms
  • Requires learning Craft-specific formatting and structure

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

Craft Docs

Free

No published plan breakdown. See the Craft Docs review.

Which should you pick?

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Bitrix24 review

Choose Craft Docs if

  • You need rich document editing.
  • You want to start without paying.
  • You work on iOS, iPadOS, macOS, Web.
  • You also want beautiful templates.
Craft Docs review

Questions people ask

Is Bitrix24 or Craft Docs better?
Neither clearly leads. Bitrix24 starts at Free and Craft Docs at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or Craft Docs?
Bitrix24 starts at Free and Craft Docs at Free.
Does Bitrix24 or Craft Docs run on more platforms?
Bitrix24 runs on Web, Ios, Android. Craft Docs runs on iOS, iPadOS, macOS, Web.
Can I use Bitrix24 for free?
Both have a free tier, so you can try either at no cost before committing.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what Craft Docs is typically brought in for.
What can Bitrix24 do that Craft Docs cannot?
Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. Craft Docs covers Rich document editing, Beautiful templates, Collaboration in real-time, Comments and discussions.

Answered from the vendors’ own pages

Craft Docs: What platforms does Craft Docs support?

Craft Docs is available on iOS, iPad, and Mac, with deep integration into Apple's ecosystem. A web version is also available.

Source
Craft Docs: Can you collaborate on documents in Craft Docs?

Yes. Craft Docs supports real-time collaboration, allowing multiple users to edit documents simultaneously.

Source
Craft Docs: Does Craft Docs have AI features?

Yes. Craft Docs includes AI-powered writing assistance and editing features.

Source
Craft Docs: Can you use Craft Docs offline?

Yes. Craft Docs allows offline editing with synchronization when connectivity is restored.

Source
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Related pages

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