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Software · head to head

Bitrix24 vs ProofHub

Bitrix24 logo

Bitrix24

Software

All-in-one CRM and business automation platform

From
Free
Rated
-
ProofHub logo

ProofHub

Software

All-in-one project management and team collaboration

From
On request
Rated
-

The short version

  • Only Bitrix24 has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; ProofHub the Ultimate Control plan advertises $89 a month for the first 3 months and then charges $135, so the headline is an introductory rate
  • They diverge on capability: Bitrix24 covers Contact management, ProofHub covers Tasks.

Where they differ

Only the attributes on which Bitrix24 and ProofHub actually diverge.

Attributes where Bitrix24 and ProofHub differ
AttributeBitrix24ProofHub
Starting priceFreeOn request
Free tierYesNo
Founded20122011

Identical on both: pricing model (subscription), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Zapier

Only in ProofHub

  • Tasks
  • Discussions
  • Proofing
  • Time tracking
  • Gantt charts
  • Google Drive
  • Dropbox
  • Box

Both cover

  • Slack
  • GDPR
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales pipeline management for a small businessnot ProofHub
  • Team chat, tasks and project management in one suitenot ProofHub
  • Telephony and email integrated with customer recordsnot ProofHub
  • Document storage and collaborationnot ProofHub
  • Workflow automation and HR records on the higher tiersnot ProofHub

ProofHub

  • Project management with unlimited users on a flat monthly feenot Bitrix24
  • Proofing and reviewing files alongside task and discussion trackingnot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

ProofHub

  • The Ultimate Control plan advertises $89 a month for the first 3 months and then charges $135, so the headline is an introductory rate
  • The Essential plan caps projects at 40 and storage at 15 GB
  • Storage is 100 GB even on the higher plan, which is low for a tool holding project files
  • There is no free tier, and the entry price is a flat $45 a month billed annually

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

ProofHub

On request
  • Essential$45/month
    • 40 projects
    • Unlimited users
    • Core features
  • Ultimate Control$89/month
    • Unlimited projects
    • Advanced features
    • White labeling

Which should you pick?

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.

Choose ProofHub if

  • You need tasks.
  • You work on Web, Ios, Android.
  • You also want discussions.

Questions people ask

Is Bitrix24 or ProofHub better?
Neither clearly leads. Bitrix24 starts at Free and ProofHub at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or ProofHub?
Bitrix24 has a free tier; the other does not. Paid plans start at Free for Bitrix24 and On request for ProofHub.
Does Bitrix24 or ProofHub run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
Can I use Bitrix24 for free?
Yes. Bitrix24 has a free tier, so you can try it without paying. ProofHub starts at On request.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what ProofHub is typically brought in for.
What can Bitrix24 do that ProofHub cannot?
Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. ProofHub covers Tasks, Discussions, Proofing, Time tracking. Both handle Slack, GDPR, Web support, Ios support.

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