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Basecamp vs Bitrix24

Basecamp logo

Basecamp

All industries

Project management & team collaboration software

From
Free
Rated
-
Full reviewWebsite
Bitrix24 logo

Bitrix24

CRM & Sales

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Basecamp the free tier allows one project and 1 GB of storage; Bitrix24 the free plan is limited to 2 users and 5 GB of storage
  • They diverge on capability: Basecamp covers Message boards, Bitrix24 covers Contact management.

Where they differ

Only the attributes on which Basecamp and Bitrix24 actually diverge.

Attributes where Basecamp and Bitrix24 differ
AttributeBasecampBitrix24
Pricing modelfreemiumsubscription
PlatformsWebWeb, Ios, Android
CategoryAll industriesCRM & Sales
Founded20042012

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Basecamp

  • Message boards
  • To-do lists
  • Schedules
  • Documents & files
  • Group chat
  • Check-in questions
  • Hill Charts
  • Email forwards

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Google Apps

Both cover

  • Slack
  • Zapier
  • GDPR

What people use each for

The jobs each tool is most often brought in to do.

Basecamp

  • Project management for a small team in one placenot Bitrix24
  • Message boards and chat alongside to-dosnot Bitrix24
  • Client collaboration, since guests are not chargednot Bitrix24
  • Flat-rate project management for a larger team on Pro Unlimitednot Bitrix24

Bitrix24

  • CRM and sales pipeline management for a small businessnot Basecamp
  • Team chat, tasks and project management in one suitenot Basecamp
  • Telephony and email integrated with customer recordsnot Basecamp
  • Document storage and collaborationnot Basecamp
  • Workflow automation and HR records on the higher tiersnot Basecamp

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Basecamp

  • The free tier allows one project and 1 GB of storage
  • Pro is $15 per user per month, so cost scales with headcount unlike the flat Pro Unlimited at $299 a month billed annually
  • Storage beyond the plan costs $50 a month per additional terabyte
  • Timesheet and the Admin Pro Pack are paid upgrades on Pro and only bundled with Pro Unlimited

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

Pricing, plan by plan

Basecamp

Free

No published plan breakdown. See the Basecamp review.

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

Which should you pick?

Choose Basecamp if

  • You need message boards.
  • You want to start without paying.
  • You also want to-do lists.
Basecamp review

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Bitrix24 review

Questions people ask

Is Basecamp or Bitrix24 better?
Neither clearly leads. Basecamp starts at Free and Bitrix24 at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Basecamp or Bitrix24?
Basecamp starts at Free and Bitrix24 at Free.
Does Basecamp or Bitrix24 run on more platforms?
Basecamp runs on Web. Bitrix24 runs on Web, Ios, Android.
Can I use Basecamp for free?
Both have a free tier, so you can try either at no cost before committing.
What is Basecamp best used for?
Basecamp is most often used for project management for a small team in one place, message boards and chat alongside to-dos, client collaboration, since guests are not charged, flat-rate project management for a larger team on pro unlimited. Of those, project management for a small team in one place and message boards and chat alongside to-dos are not what Bitrix24 is typically brought in for.
What can Basecamp do that Bitrix24 cannot?
Basecamp covers Message boards, To-do lists, Schedules, Documents & files. Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. Both handle Slack, Zapier, GDPR.
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