CRM & Sales · head to head
Bitrix24 vs Nifty
The short version
- Only Bitrix24 has a free tier, so it costs nothing to try first.
- Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; Nifty the free plan allows 100 MB of storage and 2 active projects
- They diverge on capability: Bitrix24 covers Contact management, Nifty covers Tasks.
Where they differ
Only the attributes on which Bitrix24 and Nifty actually diverge.
Identical on both: platforms (Web, Ios, Android), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Bitrix24
- Contact management
- Sales pipeline
- Service desk
- Project management
- Automation
- Mobile app
- Zapier
- Google Apps
Only in Nifty
- Tasks
- Milestones
- Docs
- Time tracking
- Google Workspace
- Zoom
- SOC 2
Both cover
- Chat
- Slack
- Web support
- Ios support
- Android support
What people use each for
The jobs each tool is most often brought in to do.
Bitrix24
- CRM and sales pipeline management for a small businessnot Nifty
- Team chat, tasks and project management in one suitenot Nifty
- Telephony and email integrated with customer recordsnot Nifty
- Document storage and collaborationnot Nifty
- Workflow automation and HR records on the higher tiersnot Nifty
Nifty
- Project management with milestones, docs and team chat in one workspacenot Bitrix24
- Tracking client projects with guest access and time trackingnot Bitrix24
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Bitrix24
- The free plan is limited to 2 users and 5 GB of storage
- Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
- Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
- Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
- SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month
Nifty
- The free plan allows 100 MB of storage and 2 active projects
- The standard plans are flat monthly fees with hard member caps, at 20 on Pro and 50 on Business, so the 21st member forces a jump from $79 to $124 a month
- Active projects are capped at 100 on Pro despite the flat fee
- Time tracking, custom fields and workflow automations all require the Pro plan
- Microsoft SSO is Business only and SAML is Unlimited only, at $399 a month
- White labelling and IP restriction are Unlimited only
Pricing, plan by plan
Bitrix24
Free- FreeFree
- Up to 12 users
- Basic CRM
- Chat
- Basic$39/month
- Everything in Free
- Sales automation
- Customer portal
- Standard$99/month
- Everything in Basic
- Advanced automation
- Custom fields
- Professional$199/month
- Everything in Standard
- Dedicated support
Nifty
On request- FreeFree
- 2 projects
- Basic features
- Starter$5/month
- 40 projects
- Roadmaps
- Time tracking
Which should you pick?
Choose Bitrix24 if
- You need contact management.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want sales pipeline.
Questions people ask
- Is Bitrix24 or Nifty better?
- Neither clearly leads. Bitrix24 starts at Free and Nifty at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Bitrix24 or Nifty?
- Bitrix24 has a free tier; the other does not. Paid plans start at Free for Bitrix24 and On request for Nifty.
- Does Bitrix24 or Nifty run on more platforms?
- Both run on Web, Ios, Android, so platform support will not decide this one for you.
- Can I use Bitrix24 for free?
- Yes. Bitrix24 has a free tier, so you can try it without paying. Nifty starts at On request.
- What is Bitrix24 best used for?
- Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what Nifty is typically brought in for.
- What can Bitrix24 do that Nifty cannot?
- Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. Nifty covers Tasks, Milestones, Docs, Time tracking. Both handle Chat, Slack, Web support, Ios support.
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- Nifty vs GanttPRO
- Nifty vs MeisterTask
- Nifty vs Sunsama
- Nifty vs Craft Docs
- Nifty vs Freedcamp
- Nifty vs Hive
- Nifty vs Kanbanize
- Nifty vs LiquidPlanner
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