Softwr

CRM & Sales · head to head

Bitrix24 vs Nifty

Bitrix24 logo

Bitrix24

CRM & Sales

All-in-one CRM and business automation platform

From
Free
Rated
-
Nifty logo

Nifty

Project Management

The operating system for your workflow

From
On request
Rated
-

The short version

  • Only Bitrix24 has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; Nifty the free plan allows 100 MB of storage and 2 active projects
  • They diverge on capability: Bitrix24 covers Contact management, Nifty covers Tasks.

Where they differ

Only the attributes on which Bitrix24 and Nifty actually diverge.

Attributes where Bitrix24 and Nifty differ
AttributeBitrix24Nifty
Starting priceFreeOn request
Pricing modelsubscriptionfreemium
Free tierYesNo
CategoryCRM & SalesProject Management
Founded20122017

Identical on both: platforms (Web, Ios, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Automation
  • Mobile app
  • Zapier
  • Google Apps

Only in Nifty

  • Tasks
  • Milestones
  • Docs
  • Time tracking
  • Google Workspace
  • Zoom
  • SOC 2

Both cover

  • Chat
  • Slack
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales pipeline management for a small businessnot Nifty
  • Team chat, tasks and project management in one suitenot Nifty
  • Telephony and email integrated with customer recordsnot Nifty
  • Document storage and collaborationnot Nifty
  • Workflow automation and HR records on the higher tiersnot Nifty

Nifty

  • Project management with milestones, docs and team chat in one workspacenot Bitrix24
  • Tracking client projects with guest access and time trackingnot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

Nifty

  • The free plan allows 100 MB of storage and 2 active projects
  • The standard plans are flat monthly fees with hard member caps, at 20 on Pro and 50 on Business, so the 21st member forces a jump from $79 to $124 a month
  • Active projects are capped at 100 on Pro despite the flat fee
  • Time tracking, custom fields and workflow automations all require the Pro plan
  • Microsoft SSO is Business only and SAML is Unlimited only, at $399 a month
  • White labelling and IP restriction are Unlimited only

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

Nifty

On request
  • FreeFree
    • 2 projects
    • Basic features
  • Starter$5/month
    • 40 projects
    • Roadmaps
    • Time tracking

Which should you pick?

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.

Choose Nifty if

  • You need tasks.
  • You work on Web, Ios, Android.
  • You also want milestones.

Questions people ask

Is Bitrix24 or Nifty better?
Neither clearly leads. Bitrix24 starts at Free and Nifty at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or Nifty?
Bitrix24 has a free tier; the other does not. Paid plans start at Free for Bitrix24 and On request for Nifty.
Does Bitrix24 or Nifty run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
Can I use Bitrix24 for free?
Yes. Bitrix24 has a free tier, so you can try it without paying. Nifty starts at On request.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what Nifty is typically brought in for.
What can Bitrix24 do that Nifty cannot?
Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. Nifty covers Tasks, Milestones, Docs, Time tracking. Both handle Chat, Slack, Web support, Ios support.

Related pages

Other head to heads