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Pipefy vs Zoho CRM

Pipefy logo

Pipefy

Software

Workflow and process management, simplified

From
On request
Rated
-
Full reviewWebsite
Zoho CRM logo

Zoho CRM

Software

The world's favorite CRM

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Zoho CRM has a free tier, so it costs nothing to try first.
  • Each has a real cost: Pipefy free Starter tier caps at 5 processes even with up to 10 users; Zoho CRM free tier limited to 3 users only

Where they differ

Only the attributes on which Pipefy and Zoho CRM actually diverge.

Attributes where Pipefy and Zoho CRM differ
AttributePipefyZoho CRM
Starting priceOn requestFree
Pricing modelquotesubscription
Free tierNoYes
PlatformsWebWeb, Ios, Android, Api
FoundedUnknown1996

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Pipefy

Nothing recorded that Zoho CRM does not also cover.

Only in Zoho CRM

  • Lead management
  • Deal tracking
  • Contact management
  • Sales automation
  • Analytics
  • Mobile CRM
  • Email marketing
  • AI assistant (Zia)

What people use each for

The jobs each tool is most often brought in to do.

Pipefy

No use cases recorded yet. See the Pipefy review.

Zoho CRM

  • Sales automationnot Pipefy
  • Lead managementnot Pipefy
  • Customer supportnot Pipefy
  • Marketing automationnot Pipefy
  • Analytics & reportingnot Pipefy

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Pipefy

  • Free Starter tier caps at 5 processes even with up to 10 users
  • Business and Enterprise tiers publish no per-user price on the pricing page; both require contacting sales for a custom quote
  • Cancellations do not receive refunds even though the plan can be changed or stopped at any time

Zoho CRM

  • Free tier limited to 3 users only
  • Steep pricing when scaling beyond 10 users
  • Limited offline capabilities compared to some competitors
  • Setup and configuration can require significant customization

Pricing, plan by plan

Pipefy

On request

No published plan breakdown. See the Pipefy review.

Zoho CRM

Free
  • FreeFree
    • Up to 3 users
    • Basic modules
    • Standard dashboards
  • Standard$14/month
    • Sales forecasting
    • Custom dashboards
    • Workflow automation
  • Professional$23/month
    • Inventory management
    • AI predictions
    • Advanced customization
  • Enterprise$40/month
    • Zia AI assistant
    • Multi-currency
    • Advanced analytics

Which should you pick?

Choose Pipefy if

Nothing in the data separates Pipefy from Zoho CRM on the points above - pick on price and on how each one feels to use.

Pipefy review

Choose Zoho CRM if

  • You need lead management.
  • You want to start without paying.
  • You work on Web, Ios, Android, Api.
  • You also want deal tracking.
Zoho CRM review

Questions people ask

Is Pipefy or Zoho CRM better?
Neither clearly leads. Pipefy starts at On request and Zoho CRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Pipefy or Zoho CRM?
Zoho CRM has a free tier; the other does not. Paid plans start at On request for Pipefy and Free for Zoho CRM.
Does Pipefy or Zoho CRM run on more platforms?
Pipefy runs on Web. Zoho CRM runs on Web, Ios, Android, Api.
Can I use Zoho CRM for free?
Yes. Zoho CRM has a free tier, so you can try it without paying. Pipefy starts at On request.
What can Pipefy do that Zoho CRM cannot?
Zoho CRM covers Lead management, Deal tracking, Contact management, Sales automation.

Answered from the vendors’ own pages

Zoho CRM: Does Zoho CRM have a free tier?

Yes. Zoho CRM offers a free plan for up to 3 users that includes core CRM functionality like lead, contact, and account management, basic workflow automation, and customizable dashboards.

Source
Zoho CRM: What does Zoho CRM cost for a paid plan?

Zoho CRM pricing ranges from $14 per user per month for the Standard plan up to $52 per user per month for the Ultimate plan when billed annually. Most sales teams use the Professional plan around $23/user/month or Enterprise at $40/user/month.

Source
Zoho CRM: Is Zoho CRM independent or owned by another company?

Zoho CRM is part of Zoho Corporation, which is independent and bootstrapped. The parent company was founded in 1996 as AdventNet, rebranded to Zoho in 2009, and has never accepted external venture funding.

Source
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Related pages

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