Softwr

CRM & Sales · head to head

Capsule vs Pipefy

Capsule logo

Capsule

CRM & Sales

Visual CRM for small teams

From
$19/month
Rated
-
Full reviewWebsite
Pipefy logo

Pipefy

Project Management

Workflow and process management, simplified

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Capsule the free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline; Pipefy free Starter tier caps at 5 processes even with up to 10 users

Where they differ

Only the attributes on which Capsule and Pipefy actually diverge.

Attributes where Capsule and Pipefy differ
AttributeCapsulePipefy
Starting price$19/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Ios, AndroidWeb
CategoryCRM & SalesProject Management
Founded2008Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Capsule

  • Contact management
  • Deal tracking
  • Task management
  • Email sync
  • Activity timeline
  • Slack
  • Zapier
  • Google Apps

Only in Pipefy

Nothing recorded that Capsule does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Capsule

  • Simple contact and pipeline CRM for a small teamnot Pipefy
  • Tracking deals and follow-up tasksnot Pipefy
  • Linking emails and notes to contact recordsnot Pipefy
  • Multiple sales pipelines on the paid tiersnot Pipefy

Pipefy

No use cases recorded yet. See the Pipefy review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule

  • The free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
  • Contact ceilings gate every tier, from 30,000 on Starter to 120,000 on Advanced
  • Per-user prices are not shown as figures on the pricing page, only as tier names
  • Ultimate is quote-only

Pipefy

  • Free Starter tier caps at 5 processes even with up to 10 users
  • Business and Enterprise tiers publish no per-user price on the pricing page; both require contacting sales for a custom quote
  • Cancellations do not receive refunds even though the plan can be changed or stopped at any time

Pricing, plan by plan

Capsule

$19/month
  • Starter$19/month
    • Contact management
    • Task tracking
  • Professional$39/month
    • Everything in Starter
    • Pipeline management
    • Reporting
  • Enterprise$99/month
    • Everything in Professional
    • Custom fields
    • API access

Pipefy

On request

No published plan breakdown. See the Pipefy review.

Which should you pick?

Choose Capsule if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want deal tracking.
Capsule review

Choose Pipefy if

Nothing in the data separates Pipefy from Capsule on the points above - pick on price and on how each one feels to use.

Pipefy review

Questions people ask

Is Capsule or Pipefy better?
Neither clearly leads. Capsule starts at $19/month and Pipefy at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule or Pipefy?
Capsule starts at $19/month and Pipefy at On request.
Does Capsule or Pipefy run on more platforms?
Capsule runs on Web, Ios, Android. Pipefy runs on Web.
What is Capsule best used for?
Capsule is most often used for simple contact and pipeline crm for a small team, tracking deals and follow-up tasks, linking emails and notes to contact records, multiple sales pipelines on the paid tiers. Of those, simple contact and pipeline crm for a small team and tracking deals and follow-up tasks are not what Pipefy is typically brought in for.
What can Capsule do that Pipefy cannot?
Capsule covers Contact management, Deal tracking, Task management, Email sync.
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Related pages

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