Twentyvs
Salesforce
Salesforce: Enterprise-grade CRM with extensive ecosystem and pre-built solutions, but closed-source
Twenty
Open-source CRM platform for technical teams at AI speed
As of 29 August 2026, Twenty has a free plan and paid plans start at $9/month. Twenty is a customizable open-source CRM built for technical teams who need rapid adaptation and full data ownership. Softwr lists it under CRM. Twenty is available on Web, Self-hosted.
Overview
What Twenty does
Twenty is an enterprise-class open-source CRM platform designed specifically for technical teams who require custom solutions that evolve with their business needs. Built with TypeScript and providing native self-hosting capabilities, Twenty allows teams to maintain full data ownership while benefiting from modern CRM features. The platform includes database-like customization with table, Kanban, and calendar view types, plus TypeScript-based Apps framework for extensions and native AI integration compatible with Claude, ChatGPT, and Cursor. Teams can migrate data from Salesforce or HubSpot using the API or CSV import supporting 50,000+ records. Twenty supports 30+ languages and provides unlimited custom objects, fields, views, and records across all plans.
What people use it for
- Building custom CRM solutions for complex business processes
- Migrating from Salesforce or HubSpot while maintaining data ownership
- Technical teams needing TypeScript-based customization
- Organizations requiring self-hosted or air-gapped deployments
- Enterprises combining CRM with AI-powered workflows
Related searches
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Twenty.
- Requires technical expertise to customize and maintain compared to no-code CRM platforms
- Self-hosting increases operational overhead and infrastructure costs
- Limited ecosystem of pre-built integrations compared to Salesforce
- Smaller community and third-party extension library than established CRMs
- Enterprise plan requires custom negotiation with no transparent pricing
Cross-shopped
What people choose instead of Twenty
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- TwentyvsHubSpot
HubSpot: User-friendly CRM with strong marketing integration, less customizable but easier to implement
- TwentyvsPipedrive
Pipedrive: Sales-focused CRM with strong UI and simplicity, better for smaller sales teams
Pricing
What Twenty costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Pro
$9 /mo
- Full customization
- Custom apps
- AI Agents
- 50 workflow credits per year
- Standard support
- Unlimited custom objects and fields
Organization
$19 /mo
- Everything in Pro
- Row-level permissions
- SAML and OIDC SSO
- Custom domain support
- Priority support
- 100 API calls per minute
Enterprise
On request
- Everything in Organization
- Single-tenant isolation
- IP allow-listing
- SCIM provisioning
- Dedicated support team and SLA
- Custom API rate limits
Capabilities
Features
Open-Source Framework
Fully customizable TypeScript-based CRM with self-hosting capabilities
Custom Database Objects
Build unlimited custom objects, fields, views, and records
Multiple View Types
Table, Kanban, and Calendar view types for flexible data visualization
AI Integration
Native integration with Claude, ChatGPT, and Cursor for AI-powered workflows
Workflow Engine
No-code workflow builder with AI Agents support
Data Migration
CSV and API migration support from Salesforce, HubSpot with 50,000+ record support
API Access
REST and GraphQL API access for custom integrations and development
Multi-Language Support
Interface available in 30+ languages
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
Is Twenty free or paid?
Twenty offers a 30-day free trial without credit card. Cloud plans start at $9 per user per month (Pro) when billed annually, with Organization plan at $19 per user per month.
SourceCan I migrate data from Salesforce or HubSpot?
Yes, Twenty supports CSV and API-based migration from Salesforce and HubSpot, with support for 50,000+ records.
SourceWhat programming languages does Twenty support?
Twenty is built with TypeScript and provides a TypeScript-based Apps framework for creating custom extensions.
SourceHow long does enterprise deployment take?
Enterprise deployment typically takes 1-2 weeks with Onboarding Packs or certified partners.
SourceKeep looking
Where to go from Twenty
- Twenty alternativesEvery product people weigh against it
- Twenty pricingPlans, floors and what the tiers exclude
- Twenty badgesWhich rules it meets, and the figure behind each
- All CRM softwareThe full category
- Best CRM softwareThe shortlist, and how it was cut
Best CRM software for
Compare Twenty with
- Pipedrive
- HubSpot
- Salesforce
- EspoCRM
- Krayin
- SuiteCRM
- Vtiger
- SugarCRM
- Less Annoying CRM
- Daylite
- Clari
- Clay
- OnePageCRM
- Ontraport
- Really Simple Systems
- Salesflare
- Scratchpad
- Seamless.AI
Other CRM software
AGPL open source CRM in PHP that you can self-host free or buy as cloud with seat minimums
Free, then $15/mo12 researched notesOpen source Laravel CRM for sales teams that want to own the code
Open source12 researched notesOpen source fork of SugarCRM with no per user licence fee, sold as hosting and support
Free, then £50/mo12 researched notesCRM and project management built exclusively for Mac, iPhone and iPad
From $15/mo12 researched notesAction-first CRM from Ireland that forces every contact to carry a scheduled next step
From $9.95/mo12 researched notesCRM that builds its own records from email, calendar and phone activity for B2B sales teams
From $29/mo12 researched notesFaster workspace over Salesforce for sales reps to update pipeline, take notes and manage deals
Free, then $19/mo12 researched notesSales lead search engine for finding contact and company data
Free plan10 researched notes
Softwr does not host reviews and shows no star rating for Twenty, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
More on Twenty
Twenty alternatives
What people switch to, and what they give up
Twenty pricing
Every tier, and where the cost actually lands
Compare Twenty
Put it head to head with anything we hold
Twenty badge
Its rating, and an embed for your own site
Best CRM software alternatives
Indian RevOps CRM bundling sales, marketing, support and success in one per user subscription
Per user per monthAction-first CRM from Ireland that forces every contact to carry a scheduled next step
Per user per month
Indian sales CRM sold at a flat monthly rate with unlimited users instead of per seat
Flat rate per month, unlimited usersAGPL open source CRM in PHP that you can self-host free or buy as cloud with seat minimums
Per user per month