Software · head to head
Apollo.io vs Salesforce
The short version
- Only Apollo.io has a free tier, so it costs nothing to try first.
- Each has a real cost: Apollo.io everything is metered in credits, and the free Starter plan runs on them too, so prospecting volume is capped rather than the feature set; Salesforce sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually
- They diverge on capability: Apollo.io covers Contact database, Salesforce covers Contact management.
Where they differ
Only the attributes on which Apollo.io and Salesforce actually diverge.
| Attribute | Apollo.io | Salesforce |
|---|---|---|
| Starting price | Free | $25/month |
| Free tier | Yes | No |
| Platforms | Web | Web, Ios, Android, Api |
| Founded | 2020 | 1999 |
Identical on both: pricing model (subscription), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Apollo.io
- Contact database
- Email finder
- Lead search
- Automation
- Engagement tracking
- Reporting
- Salesforce
- HubSpot
Only in Salesforce
- Contact management
- Opportunity management
- Lead management
- Reports & dashboards
- Email integration
- Workflow automation
- Mobile access
- AppExchange
Both cover
- Slack
- SOC2
What people use each for
The jobs each tool is most often brought in to do.
Apollo.io
- Lead generation
- Prospect researchnot Salesforce
- Sales automationnot Salesforce
Salesforce
- Sales managementnot Apollo.io
- Customer servicenot Apollo.io
- Marketing automationnot Apollo.io
- Lead generation
- Analytics & reportingnot Apollo.io
Both are used for lead generation, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Apollo.io
- Everything is metered in credits, and the free Starter plan runs on them too, so prospecting volume is capped rather than the feature set
- Plans described as unlimited are capped in the fair use policy at 10,000 credits a month for non-paying accounts
- Connecting a mailbox that is not Gmail or Microsoft requires a paid plan
- How many records can be selected at once varies by tier
- Running out of credits means buying more rather than waiting for a reset
Salesforce
- Sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually
Pricing, plan by plan
Apollo.io
Free- FreeFree
- Basic contact search
- Limited searches
- Starter$49/month
- Everything in Free
- Advanced search
- Email finder
- Professional$149/month
- Everything in Starter
- Automation
- Advanced analytics
Salesforce
$25/month- Essentials$25/month
- Account & contact management
- Opportunity tracking
- Lead management
- Professional$80/month
- Everything in Essentials
- Complete CRM
- Lead scoring
- Enterprise$165/month
- Everything in Professional
- Workflow automation
- Advanced analytics
- Unlimited$330/month
- Everything in Enterprise
- Unlimited customizations
- 24/7 support
Which should you pick?
Choose Apollo.io if
- You need contact database.
- You want to start without paying.
- You also want email finder.
Choose Salesforce if
- You need contact management.
- You work on Web, Ios, Android, Api.
- You also want opportunity management.
Questions people ask
- Is Apollo.io or Salesforce better?
- Neither clearly leads. Apollo.io starts at Free and Salesforce at $25/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Apollo.io or Salesforce?
- Apollo.io has a free tier; the other does not. Paid plans start at Free for Apollo.io and $25/month for Salesforce.
- Does Apollo.io or Salesforce run on more platforms?
- Apollo.io runs on Web. Salesforce runs on Web, Ios, Android, Api.
- Can I use Apollo.io for free?
- Yes. Apollo.io has a free tier, so you can try it without paying. Salesforce starts at $25/month.
- What is Apollo.io best used for?
- Apollo.io is most often used for lead generation, prospect research, sales automation. Of those, prospect research and sales automation are not what Salesforce is typically brought in for.
- What can Apollo.io do that Salesforce cannot?
- Apollo.io covers Contact database, Email finder, Lead search, Automation. Salesforce covers Contact management, Opportunity management, Lead management, Reports & dashboards. Both handle Slack, SOC2.
Related pages
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