Zoho CRM

Zoho CRM

Verified

The world's favorite CRM

4.3(15,678 ratings)
1K+ users
10 views
Founded
1996
Starting Price
Free
Category
All industries
Last Updated
9/10/2025

Screenshots

Zoho CRM screenshot 1
Zoho CRM screenshot 2

Quick Overview

Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution for sales, marketing, customer support & service and inventory management.

4.3

Rating

1K+

Users

Free Plan

Available

4

Platforms

Complete Guide to Zoho CRM

Everything you need to know about Zoho CRM to make an informed decision

What is Zoho CRM?

Zoho CRM is a comprehensive Sales automation solution designed for all industries professionals and teams. Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution for sales, marketing, customer support & service and inventory management.

This powerful software platform combines essential business functionality with user-friendly design, making it an ideal choice for organizations looking to streamline their Sales automation processes and enhance overall productivity.

Key Benefits of Zoho CRM

Zoho CRM delivers significant value through its comprehensive feature set and intuitive design:

  • Lead management - Enhanced lead management capabilities that drive efficiency
  • Deal tracking - Enhanced deal tracking capabilities that drive efficiency
  • Contact management - Enhanced contact management capabilities that drive efficiency
  • Sales automation - Enhanced sales automation capabilities that drive efficiency
  • Analytics - Enhanced analytics capabilities that drive efficiency

Zoho CRM Features and Capabilities

Zoho CRM offers a robust set of features designed to meet the demanding requirements of modern all industries operations.

Core Functionality

The platform's core features provide essential capabilities for daily operations:

  • Lead management
  • Deal tracking
  • Contact management
  • Sales automation
  • Analytics

Security and Compliance

Zoho CRM prioritizes data security and regulatory compliance with advanced security features:

  • SOC2
  • ISO27001
  • GDPR
  • HIPAA

Integration Capabilities

Zoho CRM seamlessly connects with popular business tools and platforms, enabling unified workflow management:

  • G Suite integration for enhanced connectivity
  • Office 365 integration for enhanced connectivity
  • Mailchimp integration for enhanced connectivity
  • QuickBooks integration for enhanced connectivity
  • Slack integration for enhanced connectivity
  • Zapier integration for enhanced connectivity
  • LinkedIn integration for enhanced connectivity
  • Twitter integration for enhanced connectivity

These integrations ensure that Zoho CRM fits naturally into existing technology stacks while providing additional functionality and data synchronization.

Zoho CRM Pricing Structure

Zoho CRM offers flexible pricing options designed to accommodate businesses of all sizes and requirements.

Free Plan Available - ${software.name} provides a free tier with essential features, making it accessible for small teams and individual users to get started without initial investment.

Paid Plans - Premium features and advanced capabilities are available starting from $14 per month, providing excellent value for growing businesses.

Available Pricing Tiers

Zoho CRM offers multiple pricing tiers to match different organizational needs:

  • Free Plan - $0/month
    • Up to 3 users
    • Basic modules
    • Standard dashboards
  • Standard Plan - $14/month
    • Sales forecasting
    • Custom dashboards
    • Workflow automation
  • Professional Plan - $23/month
    • Inventory management
    • AI predictions
    • Advanced customization
  • Enterprise Plan - $40/month
    • Zia AI assistant
    • Multi-currency
    • Advanced analytics

Platform Compatibility and Technical Requirements

Zoho CRM is designed for maximum accessibility and can be used across multiple platforms and devices.

Supported Platforms: web, ios, android, api

This multi-platform support ensures that teams can access Zoho CRM functionality regardless of their preferred operating system or device type.

Multi-Language Support

Zoho CRM supports multiple languages to serve global teams effectively:

Available Languages: 28 languages including English, Spanish, French, German, Chinese, Japanese

Optimal Use Cases for Zoho CRM

Zoho CRM excels in various business scenarios and use cases:

  • Sales automation - Streamlined processes and enhanced efficiency
  • Lead management - Streamlined processes and enhanced efficiency
  • Customer support - Streamlined processes and enhanced efficiency
  • Marketing automation - Streamlined processes and enhanced efficiency
  • Analytics & reporting - Streamlined processes and enhanced efficiency

These use cases demonstrate Zoho CRM's versatility and ability to adapt to different business requirements and operational needs.

How Zoho CRM Compares to Alternatives

While there are several Sales automation solutions available in the market, Zoho CRM distinguishes itself through its unique combination of features and user experience.

Popular alternatives include: Salesforce, HubSpot, Microsoft Dynamics, Freshworks, Sugar CRM

However, Zoho CRM offers distinct advantages in terms of affordability and accessibility, making it a compelling choice for organizations evaluating their options.

Why Zoho CRM is the Right Choice

Zoho CRM represents an excellent solution for organizations seeking reliable Sales automation software. With an impressive 4.3/5 user rating, it has proven its value across diverse business environments.

Developed and maintained by Zoho Corporation with a track record dating back to 1996, Zoho CRM combines industry expertise with modern technology to deliver exceptional results.

The platform offers flexible pricing including a free tier and comprehensive functionality suitable for small, medium, enterprise. Whether you're a startup looking for cost-effective solutions or an enterprise requiring advanced capabilities, Zoho CRM provides the tools and scalability to support your growth.

Choose Zoho CRM for its proven reliability, comprehensive feature set, and commitment to user success in the competitive Sales automation software market.

Supported Platforms

Web
Ios
Android
Api

Try Zoho CRM

FREE PLAN
Free to start

No credit card required

4.3(15678+ reviews)
1K+
Users

✓ No credit card required ✓ Setup in minutes ✓ Cancel anytime

Key Features

Lead management
Lead management capability
Deal tracking
Deal tracking capability
Contact management
Contact management capability
Sales automation
Sales automation capability
Analytics
Analytics capability

Why Choose Zoho CRM?

Verified
Est. 1996
1K+ users
Easy to setup & use
Regular updates & support
Join thousands of satisfied users

Security & Compliance

Security Score80/100

Certifications

GDPRSOC2HIPAAISO27001Privacy Shield
EncryptionAES-128

Company

Zoho Corporation
Location:Chennai, India
Size:10000+
Visit company website
Zoho CRM Review - All industries Software | Softwr | Softwr