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Live Chat · head to head

Kore.ai vs ManyChat

Kore.ai logo

Kore.ai

Live Chat

Enterprise conversational AI platform

From
On request
Rated
-
Full reviewWebsite
ManyChat logo

ManyChat

Live Chat

Chatbot and automation platform for Instagram, Messenger, WhatsApp, and SMS

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only ManyChat has a free tier, so it costs nothing to try first.
  • Each has a real cost: Kore.ai no pricing published; pricing is custom and quote-based; ManyChat pro plan pricing scales quickly with contact count, becoming expensive for large audiences.
  • They diverge on capability: Kore.ai covers Conversational AI, ManyChat covers Visual Flow Builder.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Kore.ai and ManyChat actually diverge.

Attributes where Kore.ai and ManyChat differ
AttributeKore.aiManyChat
Starting priceOn requestFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, Mobile, Messaging, Voice, IVRweb, ios, android
Founded2014Unknown

Identical on both: user rating (Not yet rated), category (Live Chat).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Kore.ai

  • Conversational AI
  • Advanced NLU
  • Workflow automation
  • Multi-language
  • Salesforce
  • SAP
  • Oracle
  • API

Only in ManyChat

  • Visual Flow Builder
  • Instagram Automation
  • WhatsApp Automation
  • SMS Marketing
  • Broadcast Campaigns
  • E-commerce Integrations

What people use each for

The jobs each tool is most often brought in to do.

Kore.ai

  • Customer engagementnot ManyChat
  • Lead generationnot ManyChat
  • Customer supportnot ManyChat
  • Sales automationnot ManyChat

ManyChat

  • Automating Instagram DM and comment repliesnot Kore.ai
  • Lead generation via chat funnelsnot Kore.ai
  • WhatsApp order updates and broadcastsnot Kore.ai
  • E-commerce cart recovery via chatnot Kore.ai

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Kore.ai

  • No pricing published; pricing is custom and quote-based
  • Requires direct sales engagement through 'Request a Demo' or 'Get in touch' forms

ManyChat

  • Pro plan pricing scales quickly with contact count, becoming expensive for large audiences.
  • WhatsApp automation requires a connected WhatsApp Business API number with separate messaging costs.
  • The free plan has restrictive contact and feature limits compared to paid competitors.
  • Advanced flow logic can become difficult to manage for very complex automation sequences.

Pricing, plan by plan

Kore.ai

On request
  • Professional$200/month
    • AI chatbot
    • Basic NLU
  • Enterprise$500/month
    • Advanced NLU
    • Custom integrations
  • Custom$undefined/month
    • Unlimited features
    • Dedicated support

ManyChat

Free
  • Free$undefined/month
    • Limited contacts
    • Core automation features
    • Basic channels
  • Pro$15/month
    • Higher contact limits
    • All channels
    • Broadcast messaging

Which should you pick?

Choose Kore.ai if

  • You need conversational ai.
  • You work on Web, Mobile, Messaging, Voice, IVR.
  • You also want advanced nlu.
Kore.ai review

Choose ManyChat if

  • You need visual flow builder.
  • You want to start without paying.
  • You work on web, ios, android.
  • You also want instagram automation.
ManyChat review

Questions people ask

Is Kore.ai or ManyChat better?
Neither clearly leads. Kore.ai starts at On request and ManyChat at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Kore.ai or ManyChat?
ManyChat has a free tier; the other does not. Paid plans start at On request for Kore.ai and Free for ManyChat.
Does Kore.ai or ManyChat run on more platforms?
Kore.ai runs on Web, Mobile, Messaging, Voice, IVR. ManyChat runs on web, ios, android.
Can I use ManyChat for free?
Yes. ManyChat has a free tier, so you can try it without paying. Kore.ai starts at On request.
What is Kore.ai best used for?
Kore.ai is most often used for customer engagement, lead generation, customer support, sales automation. Of those, customer engagement and lead generation are not what ManyChat is typically brought in for.
What can Kore.ai do that ManyChat cannot?
Kore.ai covers Conversational AI, Advanced NLU, Workflow automation, Multi-language. ManyChat covers Visual Flow Builder, Instagram Automation, WhatsApp Automation, SMS Marketing.

Answered from the vendors’ own pages

Kore.ai: How much does Kore.ai cost?

Kore.ai does not publish standard pricing. The company positions itself as an enterprise platform serving large organizations in banking, healthcare, and retail, with costs customized based on deployment scope, usage, and enterprise requirements.

Source
ManyChat: How much does Manychat cost?

Manychat offers a free plan at $0/month and Pro plan starting at $15/month. Pro plan pricing scales with number of contacts. Elite tier offers custom pricing. Free plan allows automation for up to 1,000 contacts.

Source
Kore.ai: How do I get pricing for Kore.ai?

Contact Kore.ai through their 'Request a Demo', 'Talk to an Expert', or 'Submit RFP' options on the website to receive a custom quote.

Source
ManyChat: What channels does Manychat support?

Free plan supports Instagram Direct Messages and Facebook Messenger. Pro and Elite plans add WhatsApp, SMS text messaging, and email. All channels allow unlimited custom automation flows once contacts are engaged.

Source
ManyChat: How does Manychat AI pricing work?

Manychat AI features including Intention Recognition, AI Steps, Text Improver, and Flow Builder Assistant are available in Pro and Elite plans at no extra cost. Pro plan includes monthly Chaos AI credits for AI-powered features.

Source
ManyChat: Can I cancel my Manychat subscription anytime?

Yes, Manychat allows cancellation of payment plans at any time. No long-term contract is required. Standard payment methods including credit cards are accepted.

Source
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