Verloop.iovs
Amazon Lex
Amazon Lex: AWS conversational AI service with multi-channel capabilities and enterprise integration
Verloop.io
Conversational AI platform for customer support automation
As of 30 August 2026, Verloop.io has a free plan and paid plans start at $49/month. Verloop. Softwr lists it under Live Chat. Verloop.io is made by Verloop Inc., launched in 2016, available on Web, iOS, Android.
Overview
What Verloop.io does
Verloop.io is an enterprise-grade conversational AI platform that automates customer support across voice, chat, and messaging channels. It uses advanced NLP and machine learning to understand intent, provide contextual responses, and seamlessly hand off to human agents when needed.
What people use it for
- Customer support automation
- Lead qualification
- FAQ automation
- Appointment booking
Related searches
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Verloop.io.
- Pricing shifted from transparent published rates to contact-sales model, making cost forecasting difficult
- Limited documentation for advanced use cases and customization
- WhatsApp integration requires additional Meta API costs
Cross-shopped
What people choose instead of Verloop.io
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- Verloop.iovsGoogle Dialogflow
Google Dialogflow: Google's NLU platform with agent assistance features and multi-language support
- Verloop.iovsBotpress
Botpress: Conversational AI platform with agent handoff and omnichannel messaging
- Verloop.iovsYellow.ai
Yellow.ai: Enterprise conversational AI platform with similar multi-channel and automation features
- Verloop.iovsIBM Watson Assistant
IBM Watson Assistant: Enterprise NLU service with agent assistance and omnichannel support
Pricing
What Verloop.io costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Starter
Free
- 500 chats
Business
$49 /mo
Enterprise
$699 /mo
Capabilities
Features
NLP-powered chatbot
Voice bot support
Live agent handoff
Multi-language support
Sentiment analysis
Salesforce
Integration with Salesforce
Zendesk
Integration with Zendesk
Freshdesk
Integration with Freshdesk
WhatsApp
Integration with WhatsApp
Facebook Messenger
Integration with Facebook Messenger
Slack
Integration with Slack
Web support
Available on Web
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
Does Verloop.io offer a free tier?
Yes. Verloop offers a free Starter plan with up to 500 chats, allowing nonprofits and small organizations to test the platform at no cost.
SourceWhat channels does it support?
Verloop.io supports Web, App, Messenger, Instagram, and WhatsApp, plus voice capabilities enabling seamless omnichannel support across multiple customer touchpoints.
SourceHow many languages does it support?
The platform delivers support in 80+ languages, enabling brands to scale support globally with AI-driven self-service in multiple languages.
SourceWhat integrations are available?
Verloop.io integrates with over 100 tools including HubSpot, Freshdesk, Zendesk, and various CRMs, ticketing systems, and payment gateways.
SourceBehind it
Who makes Verloop.io
- Company
- Verloop Inc.
- Based in
- Bangalore, India
- Founders
- Gaurav Singh
Timeline
Verloop.io over time
Keep looking
Where to go from Verloop.io
- Verloop.io alternativesEvery product people weigh against it
- Verloop.io pricingPlans, floors and what the tiers exclude
- Verloop.io badgesWhich rules it meets, and the figure behind each
- All Live Chat softwareThe full category
- Best Live Chat softwareThe shortlist, and how it was cut
Best Live Chat software for
Compare Verloop.io with
- IBM Watson Assistant
- Yellow.ai
- Amazon Lex
- Botpress
- Google Dialogflow
- LivePerson
- Oracle Digital Assistant
- Conferbot
- Kore.ai
- Microsoft Dynamics 365 Chat
- Zendesk Answer Bot
- Ada
- Capacity
- Chatra
- Comm100
- Conversica
- Freshchat
- Conferbot
Other Live Chat software
IBM's enterprise AI platform for conversational experiences
Free plan5 researched notesNo-code AI chatbot builder for websites and messaging channels
Free, then $19/mo13 researched notesOmnichannel chat solution integrated with Microsoft ecosystem
10 researched notesAI-powered chatbot for automated customer support
From $55/month per agent11 researched notesNo-code AI chatbot builder for websites and messaging channels
Free, then $19/mo13 researched notes
Softwr does not host reviews and shows no star rating for Verloop.io, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
More on Verloop.io
Verloop.io alternatives
What people switch to, and what they give up
Verloop.io pricing
Every tier, and where the cost actually lands
Compare Verloop.io
Put it head to head with anything we hold
Verloop.io badge
Its rating, and an embed for your own site
