Microsoft Bot Frameworkvs
Amazon Lex
Amazon Lex: AWS conversational AI service
Microsoft Bot Framework
Microsoft's framework for building intelligent bots
As of 30 August 2026, Microsoft Bot Framework is free to use. Microsoft Bot Framework is a comprehensive platform for building and deploying intelligent bots that can interact across multiple channels with advanced convers. Softwr lists it under Live Chat. Microsoft Bot Framework is made by Microsoft Corporation, launched in 1975, available on Web, iOS, Android.
Overview
What Microsoft Bot Framework does
Microsoft Bot Framework is a comprehensive platform for building and deploying intelligent bots that can interact across multiple channels with advanced conversational capabilities.
What people use it for
- Chatbot development and deployment
- Conversational AI applications
- Microsoft Teams bot integration
- Multi-channel bot deployment
Related searches
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Microsoft Bot Framework.
- No pricing information published on official product pages
- Pricing likely depends on underlying Azure services used
- Customers directed to Azure pricing calculator for cost estimation
Cross-shopped
What people choose instead of Microsoft Bot Framework
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- Microsoft Bot FrameworkvsZendesk Sunshine Conversations
Zendesk Sunshine Conversations: Omnichannel messaging and customer engagement platform
- Microsoft Bot FrameworkvsBotpress
Botpress: Open-source chatbot platform and framework
- Microsoft Bot FrameworkvsCrisp
Crisp: Customer messaging platform for startups and SMBs
Pricing
What Microsoft Bot Framework costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Free
Free
- Bot Framework SDK
- Azure Bot Service basic
Standard
$0.5 /mo
- Advanced connectors
- Premium support
Premium
On request
- Enterprise features
- Dedicated support
Capabilities
Features
Bot Builder
Language Understanding (LUIS)
QnA Maker
Multi-channel support
Teams
Integration with Teams
Slack
Integration with Slack
Facebook
Integration with Facebook
Telegram
Integration with Telegram
Web support
Available on Web
Mobile support
Available on Mobile
Messaging apps support
Available on Messaging apps
Voice support
Available on Voice
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
How much does Microsoft Bot Framework cost?
Microsoft Bot Framework itself has no published pricing. Costs depend on the Azure services used to host and run bots, which are billed through Azure consumption-based pricing for compute, storage, and other resources required.
SourceHow do I estimate Microsoft Bot Framework costs?
Use the Azure Pricing Calculator to estimate costs based on your bot's compute, storage, and messaging requirements. Costs scale based on bot traffic, deployment region, and storage needs for conversation data.
SourceAre there any free tiers for Microsoft Bot Framework?
Microsoft Bot Framework itself is free to develop and deploy, but hosting and operating bots incurs Azure service costs that vary based on usage patterns and selected Azure services.
SourceBehind it
Who makes Microsoft Bot Framework
- Company
- Microsoft Corporation
- Based in
- Redmond, Washington, USA
Keep looking
Where to go from Microsoft Bot Framework
- Microsoft Bot Framework alternativesEvery product people weigh against it
- Microsoft Bot Framework pricingPlans, floors and what the tiers exclude
- Microsoft Bot Framework badgesWhich rules it meets, and the figure behind each
- All Live Chat softwareThe full category
- Best Live Chat softwareThe shortlist, and how it was cut
Best Live Chat software for
Compare Microsoft Bot Framework with
- Zendesk Sunshine Conversations
- Botpress
- Crisp
- Amazon Lex
- Rasa
- Haptik
- Kore.ai
- Yellow.ai
- Conferbot
- LivePerson
- Verloop.io
- IBM Watson Assistant
- Conversica
- Freshchat
- Jivochat
- Kayako
- Haptik
- LivePerson
Other Live Chat software
Omnichannel messaging and customer engagement platform
9 researched notesNo-code AI chatbot builder for websites and messaging channels
Free, then $19/mo13 researched notesConversational AI platform for customer support automation
Free, then $49/mo12 researched notesIBM's enterprise AI platform for conversational experiences
Free plan5 researched notes
Softwr does not host reviews and shows no star rating for Microsoft Bot Framework, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
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