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Live Chat & Chatbots · pricing

Kore.ai pricing

Kore.ai publishes 3 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.

Entry price
On request
Model
Subscription
Tiers
3
Free tier
Not on record

Kore.ai plans, side by side

Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.

Kore.ai pricing tiers
PlanPriceFeatures listedStep up from the tier below
Professional$200/month2Entry tier
Enterprise$500/month2+$300/month, 2 more features
CustomOn request2Priced on request

What each tier adds

The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.

Professional

$200/month

The entry tier. It covers ai chatbot, basic nlu.

Enterprise

$500/month

Over Professional, this tier adds:

  • Advanced NLU
  • Custom integrations

Custom

On request

Over Enterprise, this tier adds:

  • Unlimited features
  • Dedicated support

What the product covers

The full Kore.ai feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.

Core

  • Conversational AI
  • Advanced NLU
  • Workflow automation
  • Multi-language

Integrations

  • Salesforce
  • SAP
  • Oracle
  • API

Platform

  • Web support
  • Mobile support
  • Messaging support
  • Voice support
  • IVR support

People bring Kore.ai in for customer engagement, lead generation, customer support, sales automation. If that is not the job you are buying for, the alternatives to Kore.ai are worth a look before you commit to a tier.

How that compares in Live Chat & Chatbots

Too few live chat & chatbots tools in this directory publish a starting price to quote a meaningful median, so the table below is a like-for-like list rather than a ranking.

Kore.ai entry price against other Live Chat & Chatbots tools
ToolEntry priceModelRatedHead to head
Kore.ai (this page)On requestsubscription-
Comm100$29/monthsubscription-vs Kore.ai
BotpressFreeopen-source-vs Kore.ai
AdaFreesubscription-vs Kore.ai
Bold360On requestsubscription-vs Kore.ai
CapacityOn requestsubscription-vs Kore.ai
Acquire$50/monthsubscription-vs Kore.ai

Ratings are aggregated from third-party sources and imported with each catalogue entry, they are not reviews hosted on Softwr. How each figure is used is set out on the Kore.ai badges page.

Before you pay for Kore.ai

Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.

What it can tell you is the shape of the ladder: 3 tiers between $200/month and On request, with the jump itemised above. With no free tier on record, the cheapest way to answer the rest is to compare Kore.ai against the tools that do have one before committing.

Kore.ai runs on web, mobile, messaging, voice, ivr, and is published by Kore.ai of San Jose, California, USA. The full record is on the Kore.ai review, and the rest of the category is under best live chat & chatbots tools.

Kore.ai pricing on the vendor's own site

Kore.ai pricing questions

How much does Kore.ai cost?
Kore.ai publishes 3 tiers, from $200/month for Professional up to On request for Custom. The cheapest paid tier is $200/month.
Does Kore.ai have a free plan?
Not on the record we hold: Kore.ai is listed as subscription. Whether a free trial is offered is not something this record captures, so check the vendor's site.
What is the difference between Professional and Enterprise on Kore.ai?
Enterprise costs $500/month against $200/month, and adds advanced nlu, custom integrations.
Is the Custom plan on Kore.ai worth it?
That depends entirely on whether you need what it adds, which on the published record is unlimited features, dedicated support. It costs On request against $200/month for Professional. Softwr has not used either tier, so this page can tell you what changes, not whether it is worth the difference to you.
Which live chat & chatbots tools can I use without paying?
3 of the 8 live chat & chatbots tools listed alongside Kore.ai have a free tier: Botpress, Ada, Chatra.
What am I actually paying for with Kore.ai?
The record lists 13 features across 3 areas: core, integrations, platform. In practice it is brought in for customer engagement, lead generation, customer support.
Does Kore.ai charge per user?
The record carries a price and a billing period for each of its 3 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
Are these Kore.ai prices current?
They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
What should I compare Kore.ai against before paying?
The closest live chat & chatbots tools in this directory are Comm100, Botpress, Ada, Bold360. Each has a side-by-side comparison with Kore.ai covering price, platforms and features.

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