Live Chat · head to head
Acquire vs Slimchat
The short version
- Only Slimchat has a free tier, so it costs nothing to try first.
- Each has a real cost: Acquire no pricing published on website; Slimchat the vendor's own homepage as captured by the Internet Archive on 19 August 2018 (via Novosi, LLC) shows SlimChat was still pre-release at that date, offering an email signup for '3 months FREE' with an 'Expected release: summer 2018' notice and a $15 incentive to test a tour version; combined with the live site now serving a mismatched Squarespace certificate, this indicates the product likely never reached a stable commercial release
- They diverge on capability: Acquire covers Live chat, Slimchat covers Live chat widget.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Acquire and Slimchat actually diverge.
Identical on both: user rating (Not yet rated), category (Live Chat).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Acquire
- Live chat
- Co-browsing
- Video chat
- AI chatbots
- Screen sharing
- Knowledge base
- Salesforce
- Zendesk
Only in Slimchat
- Live chat widget
- Lightweight design
- Fast loading
- Visitor information
- Zapier
- API
- Webhooks
- Mobile responsive support
Both cover
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Acquire
- Live chat and messaging on a website or appnot Slimchat
- Omnichannel support across chat, SMS, email and voicenot Slimchat
- Video and cobrowsing sessions with customersnot Slimchat
- Routing and SLAs across a support queuenot Slimchat
- Call deflection from phone into digital channelsnot Slimchat
Slimchat
- Customer engagementnot Acquire
- Lead generationnot Acquire
- Customer supportnot Acquire
- Sales automationnot Acquire
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Acquire
- No pricing published on website
- Requires demo booking or signup to view pricing
- Plan names mentioned without associated costs
Slimchat
- The vendor's own homepage as captured by the Internet Archive on 19 August 2018 (via Novosi, LLC) shows SlimChat was still pre-release at that date, offering an email signup for '3 months FREE' with an 'Expected release: summer 2018' notice and a $15 incentive to test a tour version; combined with the live site now serving a mismatched Squarespace certificate, this indicates the product likely never reached a stable commercial release
Pricing, plan by plan
Acquire
$50/month- Starter$50/month
- Live chat
- Basic co-browse
- Canned responses
- Professional$100/month
- Everything in Starter
- Video chat
- Chatbots
- Enterprise$undefined/month
- Custom features
- Dedicated support
- SLA guarantee
Slimchat
Free- FreeFree
- Live chat
- 1 agent
- Basic features
- Pro$20/month
- Multiple agents
- Advanced options
- Business$50/month
- Unlimited features
- Priority support
Which should you pick?
Choose Acquire if
- You need live chat.
- You work on Web, Ios, Android.
- You also want co-browsing.
Choose Slimchat if
- You need live chat widget.
- You want to start without paying.
- You work on Web, Mobile responsive.
- You also want lightweight design.
Questions people ask
- Is Acquire or Slimchat better?
- Neither clearly leads. Acquire starts at $50/month and Slimchat at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Acquire or Slimchat?
- Slimchat has a free tier; the other does not. Paid plans start at $50/month for Acquire and Free for Slimchat.
- Does Acquire or Slimchat run on more platforms?
- Acquire runs on Web, Ios, Android. Slimchat runs on Web, Mobile responsive.
- Can I use Slimchat for free?
- Yes. Slimchat has a free tier, so you can try it without paying. Acquire starts at $50/month.
- What is Acquire best used for?
- Acquire is most often used for live chat and messaging on a website or app, omnichannel support across chat, sms, email and voice, video and cobrowsing sessions with customers, routing and slas across a support queue. Of those, live chat and messaging on a website or app and omnichannel support across chat, sms, email and voice are not what Slimchat is typically brought in for.
- What can Acquire do that Slimchat cannot?
- Acquire covers Live chat, Co-browsing, Video chat, AI chatbots. Slimchat covers Live chat widget, Lightweight design, Fast loading, Visitor information. Both handle Web support.
Answered from the vendors’ own pages
Acquire: What are Acquire's pricing tiers?
Acquire does not display pricing on its public website. The platform offers Self Service and Integrated Solution plans, but costs are only available upon request through booking a demo or contacting the sales team directly.
SourceAcquire: Does Acquire offer professional services?
Yes. Acquire offers tailored professional services to create a customer service solution specifically designed for your business needs. Pricing for these services is determined during a custom sales consultation.
SourceRelated pages
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