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Live Chat · head to head

Pure Chat vs Slimchat

Pure Chat logo

Pure Chat

Live Chat

Simple and affordable live chat for any business

From
Free
Rated
-
Full reviewWebsite
S

Slimchat

Live Chat

Lightweight live chat solution for websites

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Pure Chat growth plan limited to 1 website and 100 SMS notifications; Slimchat the vendor's own homepage as captured by the Internet Archive on 19 August 2018 (via Novosi, LLC) shows SlimChat was still pre-release at that date, offering an email signup for '3 months FREE' with an 'Expected release: summer 2018' notice and a $15 incentive to test a tour version; combined with the live site now serving a mismatched Squarespace certificate, this indicates the product likely never reached a stable commercial release
  • They diverge on capability: Pure Chat covers Chat transcripts, Slimchat covers Lightweight design.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Pure Chat and Slimchat actually diverge.

Attributes where Pure Chat and Slimchat differ
AttributePure ChatSlimchat
Pricing modelsubscriptionfreemium
PlatformsWeb, Mobile app, IOS, AndroidWeb, Mobile responsive
Founded20112016

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Live Chat).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Pure Chat

  • Chat transcripts
  • Department routing
  • Salesforce
  • HubSpot
  • Mobile app support
  • IOS support
  • Android support

Only in Slimchat

  • Lightweight design
  • Fast loading
  • Webhooks
  • Mobile responsive support

Both cover

  • Live chat widget
  • Visitor information
  • Zapier
  • API
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Pure Chat

  • Customer support chatnot Slimchat
  • Website engagementnot Slimchat
  • Lead capturenot Slimchat
  • Sales chatnot Slimchat

Slimchat

  • Customer engagementnot Pure Chat
  • Lead generationnot Pure Chat
  • Customer supportnot Pure Chat
  • Sales automationnot Pure Chat

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Pure Chat

  • Growth plan limited to 1 website and 100 SMS notifications
  • Additional operators cost extra: $13-$15/month per operator depending on plan and billing
  • Growth plan has significantly lower limits than PRO

Slimchat

  • The vendor's own homepage as captured by the Internet Archive on 19 August 2018 (via Novosi, LLC) shows SlimChat was still pre-release at that date, offering an email signup for '3 months FREE' with an 'Expected release: summer 2018' notice and a $15 incentive to test a tour version; combined with the live site now serving a mismatched Squarespace certificate, this indicates the product likely never reached a stable commercial release

Pricing, plan by plan

Pure Chat

Free
  • Growth$49/month
    • 4 users/operators
    • 1 website
    • 100 SMS notifications
  • Growth Annual$39/month
    • Annual billing saves 20% off monthly rate
  • PRO$99/month
    • 10 users/operators
    • Unlimited websites
    • 1,000 SMS notifications
  • PRO Annual$79/month
    • Annual billing saves 20% off monthly rate

Slimchat

Free
  • FreeFree
    • Live chat
    • 1 agent
    • Basic features
  • Pro$20/month
    • Multiple agents
    • Advanced options
  • Business$50/month
    • Unlimited features
    • Priority support

Which should you pick?

Choose Pure Chat if

  • You need chat transcripts.
  • You want to start without paying.
  • You work on Web, Mobile app, IOS, Android.
  • You also want department routing.
Pure Chat review

Choose Slimchat if

  • You need lightweight design.
  • You want to start without paying.
  • You work on Web, Mobile responsive.
  • You also want fast loading.
Slimchat review

Questions people ask

Is Pure Chat or Slimchat better?
Neither clearly leads. Pure Chat starts at Free and Slimchat at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Pure Chat or Slimchat?
Pure Chat starts at Free and Slimchat at Free.
Does Pure Chat or Slimchat run on more platforms?
Pure Chat runs on Web, Mobile app, IOS, Android. Slimchat runs on Web, Mobile responsive.
Can I use Pure Chat for free?
Both have a free tier, so you can try either at no cost before committing.
What is Pure Chat best used for?
Pure Chat is most often used for customer support chat, website engagement, lead capture, sales chat. Of those, customer support chat and website engagement are not what Slimchat is typically brought in for.
What can Pure Chat do that Slimchat cannot?
Pure Chat covers Chat transcripts, Department routing, Salesforce, HubSpot. Slimchat covers Lightweight design, Fast loading, Webhooks, Mobile responsive support. Both handle Live chat widget, Visitor information, Zapier, API.

Answered from the vendors’ own pages

Pure Chat: How much does PureChat cost?

PureChat's Growth plan costs $49/month (or $39/month annually) with 4 users and 1 website. The PRO plan is $99/month (or $79/month annually) with 10 users and unlimited websites.

Source
Pure Chat: Does PureChat offer a free trial?

Yes, PureChat offers a free 30-day trial of the PRO plan to prospective customers.

Source
Pure Chat: What is the difference between Growth and PRO plans?

Growth includes 4 users and 1 website with 100 SMS notifications per month. PRO includes 10 users, unlimited websites, and 1,000 SMS notifications. Additional operators can be added for $8-$15/month.

Source
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