Softwr

Live Chat & Chatbots · head to head

Slimchat vs Yellow.ai

S

Slimchat

Live Chat & Chatbots

Lightweight live chat solution for websites

From
Free
Rated
-
Full reviewWebsite
Yellow.ai logo

Yellow.ai

Live Chat & Chatbots

Enterprise AI platform for customer experience

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Slimchat has a free tier, so it costs nothing to try first.
  • Each has a real cost: Slimchat the vendor's own homepage as captured by the Internet Archive on 19 August 2018 (via Novosi, LLC) shows SlimChat was still pre-release at that date, offering an email signup for '3 months FREE' with an 'Expected release: summer 2018' notice and a $15 incentive to test a tour version; combined with the live site now serving a mismatched Squarespace certificate, this indicates the product likely never reached a stable commercial release; Yellow.ai free plan caps chat sessions at 500 per month, then charges $0.99 per additional resolution
  • They diverge on capability: Slimchat covers Live chat widget, Yellow.ai covers AI chatbots.

Where they differ

Only the attributes on which Slimchat and Yellow.ai actually diverge.

Attributes where Slimchat and Yellow.ai differ
AttributeSlimchatYellow.ai
Starting priceFreeOn request
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformsWeb, Mobile responsiveWeb, Mobile, Messaging apps, Voice assistants

Identical on both: user rating (Not yet rated), category (Live Chat & Chatbots), founded (2016).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Slimchat

  • Live chat widget
  • Lightweight design
  • Fast loading
  • Visitor information
  • Zapier
  • API
  • Webhooks
  • Mobile responsive support

Only in Yellow.ai

  • AI chatbots
  • NLU capabilities
  • Multi-channel support
  • Analytics dashboard
  • Zendesk
  • Salesforce
  • HubSpot
  • Slack

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Slimchat

  • Customer engagementnot Yellow.ai
  • Lead generationnot Yellow.ai
  • Customer supportnot Yellow.ai
  • Sales automationnot Yellow.ai

Yellow.ai

  • Businesses wanting to trial an AI chat agent before committing to per-resolution or enterprise billingnot Slimchat

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Slimchat

  • The vendor's own homepage as captured by the Internet Archive on 19 August 2018 (via Novosi, LLC) shows SlimChat was still pre-release at that date, offering an email signup for '3 months FREE' with an 'Expected release: summer 2018' notice and a $15 incentive to test a tour version; combined with the live site now serving a mismatched Squarespace certificate, this indicates the product likely never reached a stable commercial release

Yellow.ai

  • Free plan caps chat sessions at 500 per month, then charges $0.99 per additional resolution
  • Enterprise plan pricing is not published and requires contacting sales for a custom quote
  • Basic plan pricing is not disclosed on the pricing page either, only feature details

Pricing, plan by plan

Slimchat

Free
  • FreeFree
    • Live chat
    • 1 agent
    • Basic features
  • Pro$20/month
    • Multiple agents
    • Advanced options
  • Business$50/month
    • Unlimited features
    • Priority support

Yellow.ai

On request
  • Starter$150/month
    • AI chatbot
    • 1 integration
  • Professional$400/month
    • Multi-channel
    • Advanced analytics
  • Enterprise$undefined/month
    • Custom solutions
    • Dedicated team

Which should you pick?

Choose Slimchat if

  • You need live chat widget.
  • You want to start without paying.
  • You work on Web, Mobile responsive.
  • You also want lightweight design.
Slimchat review

Choose Yellow.ai if

  • You need ai chatbots.
  • You work on Web, Mobile, Messaging apps, Voice assistants.
  • You also want nlu capabilities.
Yellow.ai review

Questions people ask

Is Slimchat or Yellow.ai better?
Neither clearly leads. Slimchat starts at Free and Yellow.ai at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Slimchat or Yellow.ai?
Slimchat has a free tier; the other does not. Paid plans start at Free for Slimchat and On request for Yellow.ai.
Does Slimchat or Yellow.ai run on more platforms?
Slimchat runs on Web, Mobile responsive. Yellow.ai runs on Web, Mobile, Messaging apps, Voice assistants.
Can I use Slimchat for free?
Yes. Slimchat has a free tier, so you can try it without paying. Yellow.ai starts at On request.
What is Slimchat best used for?
Slimchat is most often used for customer engagement, lead generation, customer support, sales automation. Of those, customer engagement and lead generation are not what Yellow.ai is typically brought in for.
What can Slimchat do that Yellow.ai cannot?
Slimchat covers Live chat widget, Lightweight design, Fast loading, Visitor information. Yellow.ai covers AI chatbots, NLU capabilities, Multi-channel support, Analytics dashboard. Both handle Web support.
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