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Live Chat · head to head

LivePerson vs Slimchat

LivePerson logo

LivePerson

Live Chat

Enterprise-grade conversational AI platform

From
On request
Rated
-
Full reviewWebsite
S

Slimchat

Live Chat

Lightweight live chat solution for websites

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Slimchat has a free tier, so it costs nothing to try first.
  • Each has a real cost: LivePerson no price is published for any of the three tiers, and the page states no cost metric; Slimchat the vendor's own homepage as captured by the Internet Archive on 19 August 2018 (via Novosi, LLC) shows SlimChat was still pre-release at that date, offering an email signup for '3 months FREE' with an 'Expected release: summer 2018' notice and a $15 incentive to test a tour version; combined with the live site now serving a mismatched Squarespace certificate, this indicates the product likely never reached a stable commercial release
  • They diverge on capability: LivePerson covers Live chat, Slimchat covers Live chat widget.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which LivePerson and Slimchat actually diverge.

Attributes where LivePerson and Slimchat differ
AttributeLivePersonSlimchat
Starting priceOn requestFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, Mobile app, IOS, Android, Messaging appsWeb, Mobile responsive
Founded19952016

Identical on both: user rating (Not yet rated), category (Live Chat).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in LivePerson

  • Live chat
  • Conversational AI
  • Mobile messaging
  • Intent detection
  • Salesforce
  • Zendesk
  • Slack
  • Mobile app support

Only in Slimchat

  • Live chat widget
  • Lightweight design
  • Fast loading
  • Visitor information
  • Zapier
  • API
  • Mobile responsive support

Both cover

  • Webhooks
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

LivePerson

  • Conversational AI and messaging across web, SMS and social channelsnot Slimchat
  • Routing customer conversations between bots and human agentsnot Slimchat

Slimchat

  • Customer engagementnot LivePerson
  • Lead generationnot LivePerson
  • Customer supportnot LivePerson
  • Sales automationnot LivePerson

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

LivePerson

  • No price is published for any of the three tiers, and the page states no cost metric
  • Despite advertising minimal add ons, SMS outbound and WhatsApp carry separate charges plus a 15% handling fee
  • X is supported only with additional fees
  • Every route to a figure is a quote request or an RFP

Slimchat

  • The vendor's own homepage as captured by the Internet Archive on 19 August 2018 (via Novosi, LLC) shows SlimChat was still pre-release at that date, offering an email signup for '3 months FREE' with an 'Expected release: summer 2018' notice and a $15 incentive to test a tour version; combined with the live site now serving a mismatched Squarespace certificate, this indicates the product likely never reached a stable commercial release

Pricing, plan by plan

LivePerson

On request
  • Professional$100/month
    • Live chat
    • Basic AI
    • Automations
  • Enterprise$500/month
    • Advanced AI
    • Custom integrations
  • Premium$undefined/month
    • Custom solutions
    • Dedicated support

Slimchat

Free
  • FreeFree
    • Live chat
    • 1 agent
    • Basic features
  • Pro$20/month
    • Multiple agents
    • Advanced options
  • Business$50/month
    • Unlimited features
    • Priority support

Which should you pick?

Choose LivePerson if

  • You need live chat.
  • You work on Web, Mobile app, IOS, Android, Messaging apps.
  • You also want conversational ai.
LivePerson review

Choose Slimchat if

  • You need live chat widget.
  • You want to start without paying.
  • You work on Web, Mobile responsive.
  • You also want lightweight design.
Slimchat review

Questions people ask

Is LivePerson or Slimchat better?
Neither clearly leads. LivePerson starts at On request and Slimchat at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, LivePerson or Slimchat?
Slimchat has a free tier; the other does not. Paid plans start at On request for LivePerson and Free for Slimchat.
Does LivePerson or Slimchat run on more platforms?
LivePerson runs on Web, Mobile app, IOS, Android, Messaging apps. Slimchat runs on Web, Mobile responsive.
Can I use Slimchat for free?
Yes. Slimchat has a free tier, so you can try it without paying. LivePerson starts at On request.
What is LivePerson best used for?
LivePerson is most often used for conversational ai and messaging across web, sms and social channels, routing customer conversations between bots and human agents. Of those, conversational ai and messaging across web, sms and social channels and routing customer conversations between bots and human agents are not what Slimchat is typically brought in for.
What can LivePerson do that Slimchat cannot?
LivePerson covers Live chat, Conversational AI, Mobile messaging, Intent detection. Slimchat covers Live chat widget, Lightweight design, Fast loading, Visitor information. Both handle Webhooks, Web support.

Answered from the vendors’ own pages

LivePerson: How much does LivePerson cost?

LivePerson does not publish pricing on its website. The platform operates on a quote-based model with three subscription tiers: Bronze (messaging-first workspace), Silver (with automation and AI features), and Gold (advanced analytics and Generative AI). Customers must request quotes from the sales team.

Source
LivePerson: What are LivePerson's pricing tiers?

LivePerson offers Bronze (includes multi-channel workspace and Intent Manager), Silver (adds AI automation and Conversation Assist), and Gold (adds Generative AI and Proactive Messaging). Each tier includes progressively more advanced AI capabilities and support levels.

Source
LivePerson: Are there additional fees beyond the base LivePerson subscription?

Yes, Proactive Messaging charges carrier rates plus a 15% handling fee, and additional fees apply for certain communication channels like X (formerly Twitter).

Source
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