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Software · head to head

Bold360 vs Slimchat

B

Bold360

Software

AI-powered customer engagement and service platform

From
On request
Rated
-
Full reviewWebsite
S

Slimchat

Software

Lightweight live chat solution for websites

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Slimchat has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bold360 bold360 as a standalone product is discontinued: the vendor's own domain bold360.com now 302-redirects (captured 8 January 2024) to genesys.com/capabilities/live-chat-software, and the live domain no longer resolves at all.; Slimchat the vendor's own homepage as captured by the Internet Archive on 19 August 2018 (via Novosi, LLC) shows SlimChat was still pre-release at that date, offering an email signup for '3 months FREE' with an 'Expected release: summer 2018' notice and a $15 incentive to test a tour version; combined with the live site now serving a mismatched Squarespace certificate, this indicates the product likely never reached a stable commercial release
  • They diverge on capability: Bold360 covers Live chat messaging, Slimchat covers Live chat widget.

Where they differ

Only the attributes on which Bold360 and Slimchat actually diverge.

Attributes where Bold360 and Slimchat differ
AttributeBold360Slimchat
Starting priceOn requestFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, Mobile app, IOS, AndroidWeb, Mobile responsive
Founded20052016

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bold360

  • Live chat messaging
  • AI chatbots
  • Email support
  • Knowledge base
  • Salesforce
  • IBM Watson
  • Mobile app support
  • IOS support

Only in Slimchat

  • Live chat widget
  • Lightweight design
  • Fast loading
  • Visitor information
  • Zapier
  • Mobile responsive support

Both cover

  • API
  • Webhooks
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Bold360

  • Customer engagement
  • Lead generation
  • Customer support
  • Sales automation

Slimchat

  • Customer engagement
  • Lead generation
  • Customer support
  • Sales automation

Both are used for customer engagement, lead generation, customer support, sales automation, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bold360

  • Bold360 as a standalone product is discontinued: the vendor's own domain bold360.com now 302-redirects (captured 8 January 2024) to genesys.com/capabilities/live-chat-software, and the live domain no longer resolves at all.

Slimchat

  • The vendor's own homepage as captured by the Internet Archive on 19 August 2018 (via Novosi, LLC) shows SlimChat was still pre-release at that date, offering an email signup for '3 months FREE' with an 'Expected release: summer 2018' notice and a $15 incentive to test a tour version; combined with the live site now serving a mismatched Squarespace certificate, this indicates the product likely never reached a stable commercial release

Pricing, plan by plan

Bold360

On request
  • Starter$75/month
    • Live chat
    • Basic AI
    • Chatbot
  • Professional$150/month
    • Advanced AI
    • Omnichannel
  • Enterprise$undefined/month
    • Custom solutions
    • Dedicated support

Slimchat

Free
  • FreeFree
    • Live chat
    • 1 agent
    • Basic features
  • Pro$20/month
    • Multiple agents
    • Advanced options
  • Business$50/month
    • Unlimited features
    • Priority support

Which should you pick?

Choose Bold360 if

  • You need live chat messaging.
  • You work on Web, Mobile app, IOS, Android.
  • You also want ai chatbots.
Bold360 review

Choose Slimchat if

  • You need live chat widget.
  • You want to start without paying.
  • You work on Web, Mobile responsive.
  • You also want lightweight design.
Slimchat review

Questions people ask

Is Bold360 or Slimchat better?
Neither clearly leads. Bold360 starts at On request and Slimchat at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bold360 or Slimchat?
Slimchat has a free tier; the other does not. Paid plans start at On request for Bold360 and Free for Slimchat.
Does Bold360 or Slimchat run on more platforms?
Bold360 runs on Web, Mobile app, IOS, Android. Slimchat runs on Web, Mobile responsive.
Can I use Slimchat for free?
Yes. Slimchat has a free tier, so you can try it without paying. Bold360 starts at On request.
What is Bold360 best used for?
Bold360 is most often used for customer engagement, lead generation, customer support, sales automation.
What can Bold360 do that Slimchat cannot?
Bold360 covers Live chat messaging, AI chatbots, Email support, Knowledge base. Slimchat covers Live chat widget, Lightweight design, Fast loading, Visitor information. Both handle API, Webhooks, Web support.
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Related pages

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